Raseru.8695 Posted May 14, 2020 Share Posted May 14, 2020 Hello,I purchased the living world season 4 pack yesterday but I just noticed that one of the episodes is not activated.Why does this happen? I also just submitted a tickst.Error: Item is purchased but not enabled on your account. Please contact support. Link to comment Share on other sites More sharing options...
alpha gamer ow.3479 Posted May 15, 2020 Share Posted May 15, 2020 Like me but i have all the living world season 4 block :/ Link to comment Share on other sites More sharing options...
Raseru.8695 Posted May 15, 2020 Author Share Posted May 15, 2020 Did you also raise a ticket? Link to comment Share on other sites More sharing options...
Illumine Sparkler.6019 Posted May 18, 2020 Share Posted May 18, 2020 Do you own path of fire, the expansion is needed in order to play ls4.Wiki says,You can unlock the episodes even if you do not own Path of Fire, but you must have the expansion in order to play them. Link to comment Share on other sites More sharing options...
Raseru.8695 Posted May 19, 2020 Author Share Posted May 19, 2020 Yeah. I also own Path of Fire. The other episodes of LS4 are okay. It's just this episode 5. :( Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted May 19, 2020 Share Posted May 19, 2020 You can get assistance from the CS Team by submitting a ticket ('Support' link above/below). Link to comment Share on other sites More sharing options...
alpha gamer ow.3479 Posted May 19, 2020 Share Posted May 19, 2020 @Raseru.8695 said:Did you also raise a ticket?Yes 3 already. Speak in their instagram too. Can't do more, no answers, no problem resolved... Link to comment Share on other sites More sharing options...
alpha gamer ow.3479 Posted May 19, 2020 Share Posted May 19, 2020 @Illumine Sparkler.6019 said:Do you own path of fire, the expansion is needed in order to play ls4.Wiki says,You can unlock the episodes even if you do not own Path of Fire, but you must have the expansion in order to play them.I have it m8 Link to comment Share on other sites More sharing options...
Raseru.8695 Posted May 19, 2020 Author Share Posted May 19, 2020 Yeah. Also sent a ticket. Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted May 19, 2020 Share Posted May 19, 2020 @alpha gamer ow.3479 said:@Raseru.8695 said:Did you also raise a ticket?Yes 3 already. Speak in their instagram too. Can't do more, no answers, no problem resolved...Close all duplicate tickets, and only update the original. Submitting duplicate tickets only delays any response, sending you to the back of the queue. Link to comment Share on other sites More sharing options...
alpha gamer ow.3479 Posted May 22, 2020 Share Posted May 22, 2020 @Inculpatus cedo.9234 said:@alpha gamer ow.3479 said:@Raseru.8695 said:Did you also raise a ticket?Yes 3 already. Speak in their instagram too. Can't do more, no answers, no problem resolved...Close all duplicate tickets, and only update the original. Submitting duplicate tickets only delays any response, sending you to the back of the queue. I don't know how to do the follow up or the update in the original :/ Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted May 23, 2020 Share Posted May 23, 2020 @alpha gamer ow.3479 said:@Inculpatus cedo.9234 said:@alpha gamer ow.3479 said:@Raseru.8695 said:Did you also raise a ticket?Yes 3 already. Speak in their instagram too. Can't do more, no answers, no problem resolved...Close all duplicate tickets, and only update the original. Submitting duplicate tickets only delays any response, sending you to the back of the queue. I don't know how to do the follow up or the update in the original :/ You reply to the email they sent you. Link to comment Share on other sites More sharing options...
Raseru.8695 Posted May 27, 2020 Author Share Posted May 27, 2020 Still no update. Link to comment Share on other sites More sharing options...
alpha gamer ow.3479 Posted May 29, 2020 Share Posted May 29, 2020 Mine is solved m8 Link to comment Share on other sites More sharing options...
Raseru.8695 Posted May 29, 2020 Author Share Posted May 29, 2020 Oh wow. That's great. How long did you wait for the update? And how did they solve it? Link to comment Share on other sites More sharing options...
Raseru.8695 Posted May 31, 2020 Author Share Posted May 31, 2020 It is also resolved on my side after the GM sent a consumable that unlocks the episode. Link to comment Share on other sites More sharing options...
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