Shokadezz.6041 Posted May 20, 2020 Share Posted May 20, 2020 Hello. I recently upgraded my 7 year old account as a returning player to the Deluxe Edition, however, my account is still the standard base.... what happened? The purchase went through on my bank statement, but I don't have access to it when I login? I purchased it directly from Guild Wars 2's main site. Link to comment Share on other sites More sharing options...
Shokadezz.6041 Posted May 20, 2020 Author Share Posted May 20, 2020 Also, what doesn't make sense, is I never received an email about my purchase... but I bought it clear as day as showing on my bank statement. wth? What kind of voodoo magic trap did I fall through? Link to comment Share on other sites More sharing options...
Jilora.9524 Posted May 20, 2020 Share Posted May 20, 2020 Log into the acc and apply the code maybe. I'm sure anet has instructions too as I can only go off memory Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted May 20, 2020 Share Posted May 20, 2020 Do you mean you purchased the Deluxe Edition of the expansions, or you purchased one of the 3 available Deluxe Upgrades?If you mean you purchased the expansions, the email containing the Serial Key sometimes takes a few hours to arrive.If you have not received it after a day, or two, you will need to contact the CS Team via the 'Support' link above/below. Link to comment Share on other sites More sharing options...
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