Ashantara.8731 Posted June 18, 2020 Share Posted June 18, 2020 One has not been able to report posts for weeks now, because the feature is broken and won't send the report.Please fix! Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted June 18, 2020 Share Posted June 18, 2020 I'm almost certain it's been reported to Vanilla. Nothing to do but wait for Vanilla to fix it.I wish they would fix 'comment tracking', as well; it's been broken for months and months.Whoops!Error fetching next tracked comment. Link to comment Share on other sites More sharing options...
Blude.6812 Posted June 19, 2020 Share Posted June 19, 2020 They really need a new agreement with 'Vanilla' (?) for quick fixes or find a company that can maintain the forums in real time. I would hazard a bet that if the 'kitten' function was broke the team would have it addressed within hrs. Link to comment Share on other sites More sharing options...
miraude.2107 Posted June 20, 2020 Share Posted June 20, 2020 I've submitted a ticket and the post seems to be gone but the post violated a lot of the forum rules so that mileage may vary. I did 'report a player'; 'my problem isn't listed here'.Under subject you can put 'violating forum coc' or something similar.Description of issue this is the format I used:Post in question: of course a link to the post itselfViolates: list what it violatesReason this is being submitted as a ticket:THE REPORT FEATURE IS BROKEN.For reporting the player, simply list the forum name next to the post. I included a screenshot as well to show that the part where the post went off kilter.I'd only go this route if the post goes way beyond what would be acceptable on the forums which is probably the only reason I submitted a ticket in the first place. So I'd use this as a last resort if @ ing a mod/dev to the post in question isn't working. Link to comment Share on other sites More sharing options...
Blude.6812 Posted June 20, 2020 Share Posted June 20, 2020 @miraude.2107 said:I've submitted a ticket and the post seems to be gone but the post violated a lot of the forum rules so that mileage may vary. I did 'report a player'; 'my problem isn't listed here'.Under subject you can put 'violating forum coc' or something similar.Description of issue this is the format I used:Post in question: of course a link to the post itselfViolates: list what it violatesReason this is being submitted as a ticket:THE REPORT FEATURE IS BROKEN.For reporting the player, simply list the forum name next to the post. I included a screenshot as well to show that the part where the post went off kilter.I'd only go this route if the post goes way beyond what would be acceptable on the forums which is probably the only reason I submitted a ticket in the first place. So I'd use this as a last resort if @ ing a mod/dev to the post in question isn't working.Did the same, and the one post from 'ports' is gone, but still has access and is posting in others. It's a shame that we have to ticket support in order to assist with such flagrant violations and poor forum maintenance. Link to comment Share on other sites More sharing options...
Astralporing.1957 Posted June 20, 2020 Share Posted June 20, 2020 And of course even more threads in need of fast mod reaction are appearing. We do need that report button back, fast. Link to comment Share on other sites More sharing options...
ArenaNet Staff Fire Attunement.9835 Posted June 22, 2020 ArenaNet Staff Share Posted June 22, 2020 Hi all, I just heard from Vanilla and this has been fixed. Link to comment Share on other sites More sharing options...
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