OrangePanda.2137 Posted June 23, 2020 Share Posted June 23, 2020 I have the same problem.I tries buying gems maybe 5 or 6 times in the last 2 weeks and the game just wont let me do it. It just quickly flashes some red text after I accept the transaction which says "An error has occured, try again later". I tried lowering my firewall heck i even turnt it off completely, cleared the gw2 cache tried with several other credit cards and still nothing. And I highly doubt it that there is some kind of restriction from my bank because i made purchases bigger than cost of 8k gems.Any1 knows how fast the support team usually responds? Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted June 23, 2020 Share Posted June 23, 2020 Due to high volume, the CS Team responses are longer than the usual 'within 72 hours'. Link to comment Share on other sites More sharing options...
kayeferr.1745 Posted June 28, 2020 Share Posted June 28, 2020 same problem can not purchase gems Link to comment Share on other sites More sharing options...
Hofch.5136 Posted June 30, 2020 Share Posted June 30, 2020 same trouble here Link to comment Share on other sites More sharing options...
Stormcrow.7513 Posted July 1, 2020 Share Posted July 1, 2020 Yep same thing. Link to comment Share on other sites More sharing options...
TheQuickFox.3826 Posted July 1, 2020 Share Posted July 1, 2020 These error messages should be more descriptive of the problem that is occurring. Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted July 1, 2020 Share Posted July 1, 2020 For the most part, it doesn't matter; only the CS Team can assist with the issue(s). Link to comment Share on other sites More sharing options...
Hodo.7693 Posted July 4, 2020 Share Posted July 4, 2020 I have been in contact with support for the last 2 days over the same issue. They still haven't got it fixed for me. Looks like I'm missing a sale :-1: Link to comment Share on other sites More sharing options...
Stormcrow.7513 Posted July 4, 2020 Share Posted July 4, 2020 @TheQuickFox.3826 said:These error messages should be more descriptive of the problem that is occurring.It flashes briefly in the buy panel before the window closes. Link to comment Share on other sites More sharing options...
Cyrass.8176 Posted July 7, 2020 Share Posted July 7, 2020 Same issue. After confirmation screen and takes my back to the main screen for buying gems. Very frustrating. Link to comment Share on other sites More sharing options...
ollbirtan.2915 Posted July 7, 2020 Share Posted July 7, 2020 Same issue here again...looks like it's a staple after every patch.... Link to comment Share on other sites More sharing options...
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