Inculpatus cedo.9234 Posted September 18, 2020 Share Posted September 18, 2020 If there's some kind of 'proof' others were assisted by the CS Team, you can reference that, and ask to have your ticket escalated to a Senior Team Member, should you have not been assisted.Good luck. Link to comment Share on other sites More sharing options...
Lonami.2987 Posted September 18, 2020 Share Posted September 18, 2020 Just got an ingame mail, 5min ago. They sent me the endless tonic. It's not the whole pack, but I don't care about the other non-exclusive rewards, so I'm pretty satisfied =). Link to comment Share on other sites More sharing options...
Linken.6345 Posted September 19, 2020 Share Posted September 19, 2020 @Lonami.2987 said:Just got an ingame mail, 5min ago. They sent me the endless tonic. It's not the whole pack, but I don't care about the other non-exclusive rewards, so I'm pretty satisfied =).Well you would have got the rest when opening the chests anyway so the transform is the only thing needing to be reimburst Link to comment Share on other sites More sharing options...
Lonami.2987 Posted September 19, 2020 Share Posted September 19, 2020 @Linken.6345 said:@Lonami.2987 said:Just got an ingame mail, 5min ago. They sent me the endless tonic. It's not the whole pack, but I don't care about the other non-exclusive rewards, so I'm pretty satisfied =).Well you would have got the rest when opening the chests anyway so the transform is the only thing needing to be reimburstI didn't get anything in the first place, I wouldn't be missing the tonic if I had. Link to comment Share on other sites More sharing options...
keenedge.9675 Posted September 19, 2020 Share Posted September 19, 2020 @TatsuKan.5412 said:There is also another problem.Some accounts have the achievs unlocked, but do not have the reward chests.I have multiple accounts, and 2/3 of them did not get the chests...All of mine did. You need to ensure participation by hitting the boss enough times to count. I did each tier exactly 1 time and received the rewards. Link to comment Share on other sites More sharing options...
Linken.6345 Posted September 21, 2020 Share Posted September 21, 2020 @Lonami.2987 said:@Linken.6345 said:@Lonami.2987 said:Just got an ingame mail, 5min ago. They sent me the endless tonic. It's not the whole pack, but I don't care about the other non-exclusive rewards, so I'm pretty satisfied =).Well you would have got the rest when opening the chests anyway so the transform is the only thing needing to be reimburstI didn't get anything in the first place, I wouldn't be missing the tonic if I had.You do know if you dident open your last bunch of chests the new ones override the old ones so no old tonic thats what I thought was your problem like the OPEditI see on my elem that I aswell have 2 world boss rush chests of 4 1 each tier stacked but aint going to bother with a support ticket for a chest tonic myself. Link to comment Share on other sites More sharing options...
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