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LAG LAG LAG - Anet please stop ignoring the community on this! - [Merged]

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  • Ayrilana.1396Ayrilana.1396 Member ✭✭✭✭

    @jpsssss.7530 said:
    I can tell its server side lag 95% of the time because when I lag, DC, or get stuck in mount skills, discord is fine...

    That's like saying it's the servers because your Netflix is just fine

  • Hesione.9412Hesione.9412 Member ✭✭✭

    Can someone who keeps getting lag report in this thread when their lag is resolved? I've pretty much given up playing as it is starting to hit on every map, for me.

  • jpsssss.7530jpsssss.7530 Member ✭✭✭

    @Ayrilana.1396 said:

    @jpsssss.7530 said:
    I can tell its server side lag 95% of the time because when I lag, DC, or get stuck in mount skills, discord is fine...

    That's like saying it's the servers because your Netflix is just fine

    yes well discord doesn't hiccup, when I get trapped in my warclaw's skills while dismounted and attempting to fight. Discord also doesn't hiccup when my skill icons have the flashing animation like they're casting but nothing is happening. I can say its not my end...

  • Ayrilana.1396Ayrilana.1396 Member ✭✭✭✭

    @jpsssss.7530 said:

    @Ayrilana.1396 said:

    @jpsssss.7530 said:
    I can tell its server side lag 95% of the time because when I lag, DC, or get stuck in mount skills, discord is fine...

    That's like saying it's the servers because your Netflix is just fine

    yes well discord doesn't hiccup, when I get trapped in my warclaw's skills while dismounted and attempting to fight. Discord also doesn't hiccup when my skill icons have the flashing animation like they're casting but nothing is happening. I can say its not my end...

    Discord is not the same as an online game connection.

  • keenedge.9675keenedge.9675 Member ✭✭✭
    edited September 17, 2020

    The only Anet response to LAG reports is this MERGED thread.

    This Lag is caused by 1 or both of low AWS tier or bad scalability of gw2. Endless updates to cosmetics and increased enemy agro are taking a toll on Scalability as well.

    Before the AWS migration 2 years ago, Lag was EXTREMELY rare.

    Moral Statute Machine: John Spartan, you are fined five credits for repeated violations of the verbal morality statute.

  • They moved 3 years ago, actually, in September of 2017.
    Also, the Devs posted in 'News and Announcements' about the issue.

  • I bet this is a social experiment.
    Management.6969: We need some serious expenses cuts. Ideas?
    Employee.6666: I got you boss. We deploy plan X: "How long will people still login and try to play this while we move everything to the cheapest AWS instance"
    Management.6969: I like the idea, specially in regards to a single instance! You just got promoted!
    Employee.6666: Wait, I meant instances . Never mind. I like this promotion.

  • Thereon.3495Thereon.3495 Member ✭✭✭

    The lag has been getting steadily worse over the past few months and weeks. At first it was S4 maps but it now seems to be 'spreading' to PoF and core Tyria maps. I've been around a LONG time (beta with a 5ish year break) and I've never seen spikes so bad. There is clearly a problem that needs addressing here and I worry that if GW2 releases on Steam in this condition it will put a lot of potential players off.

    I really do think that this needs talking about more.

  • AWS has serious packet loss

  • This has been a problem since pof day 1

  • still waiting for a fix its been months

    Always be rootin, always be tootin, and by golly always be shootin.

  • Issue is still present for me too.

    I hope Anet will fix it before Steam launch cause if they are gonna welcome potentialy new long-time players with servers performing so poor, those new players will stop playing GW2 and refund it ASAP.

    And all we have is this post from august (but the issue with server lag is way older) - https://en-forum.guildwars2.com/discussion/111982/an-update-on-game-performance-issues

  • problem is it will take a while for new steam players to get to that point before they complain on steam

    Always be rootin, always be tootin, and by golly always be shootin.

  • @RedCobra.7693 said:
    problem is it will take a while for new steam players to get to that point before they complain on steam

    Wow someone was bored/busy in the forums lol

    Lag wise, it's sad when I lag less in WvW when there is a ZvZvZ fight involving about 90-100ish people in 1 concentrated area than in PvE

    Red = Dead...or someone runs away. Either way it's gone.
    twitch.tv/TRMC
    Lover of Jumping puzzles, Squirrels, WvW, and Taimi
    CLOK Commander and all around nice bro

  • @Bigpapasmurf.5623 said:

    @RedCobra.7693 said:
    problem is it will take a while for new steam players to get to that point before they complain on steam

    Wow someone was bored/busy in the forums lol

    Lag wise, it's sad when I lag less in WvW when there is a ZvZvZ fight involving about 90-100ish people in 1 concentrated area than in PvE

    just killing time haha, forums aren't as popular as they used to be.

    Always be rootin, always be tootin, and by golly always be shootin.

  • The pof zones has lagged for years how is ppl now bothering

  • Thereon.3495Thereon.3495 Member ✭✭✭
    edited September 22, 2020

    @Laila Lightness.8742 said:
    The pof zones has lagged for years how is ppl now bothering

    I personally have had few problems over the years with PoF in general. My PC is ancient at this point, I expect a rough time in a lot of places. However the general performance on these maps and other areas such as the S4 maps and LA have gradually gotten much worse recently (the past couple of months for me) with huge lag spikes affecting everyone on the map and FPS drops inconsistent with a stable server.

    I want the best for GW2, I adore this game and want to see it do well. This issue really needs addressing prior to the Steam release otherwise a lot of players are going to be driven away by it.

  • jpsssss.7530jpsssss.7530 Member ✭✭✭

    I honestly think Anet is thinking that once they buy the expacs they'll be golden. Steam will refund the game instantly. No questions asked.

  • @Laila Lightness.8742 said:
    The pof zones has lagged for years how is ppl now bothering

    Well, I came back to the game few months after PoF release (I bought the game on release in 2012 and stopped playing after few months). Played HoT, LS3 then PoF till LS4 ep 4? (The one with roller beetle). Then I took a break for about year, and came back few months ago. I don't recall any big issues with lags back then. Sure, it spiked from time to time, had 1 or 2 DCs during story mode but that was it. It was never like map being laggy with 5-10s freezes. So thing is, something occured during my last break.

  • Mungrul.9358Mungrul.9358 Member ✭✭
    edited September 27, 2020

    Okay, I've started ignoring the nags asking me to switch to more populated maps, and generally, the lag is almost non-existent on maps with fewer players.
    As soon as the population starts to go up again, lag becomes more and more frequent.

    I have a background as a post production engineer, with a focus on shared storage environments. I know that the more clients I have connected to my shared storage servers, the more network and disk bandwidth I will need to support those users, otherwise they will start experiencing frame drops while editing.

    This feels very much like that sort of situation, where the "server" (map) doesn't have enough resources to cope with the number of "clients" (players).
    I understand that ANet utilise AWS in order to provide server hosting.
    May I suggest they either:
    1) Pay Amazon for more compute power
    or
    2) Lower the player limit cap on maps in order to reduce strain on each map instance

  • @Mungrul.9358 said:
    Okay, I've started ignoring the nags asking me to switch to more populated maps, and generally, the lag is almost non-existent on maps with fewer players.
    As soon as the population starts to go up again, lag becomes more and more frequent.

    I have a background as a post production engineer, with a focus on shared storage environments. I know that the more clients I have connected to my shared storage servers, the more network and disk bandwidth I will need to support those users, otherwise they will start experiencing frame drops while editing.

    This feels very much like that sort of situation, where the "server" (map) doesn't have enough resources to cope with the number of "clients" (players).
    I understand that ANet utilise AWS in order to provide server hosting.
    May I suggest they either:
    1) Pay Amazon for more compute power
    or
    2) Lower the player limit cap on maps in order to reduce strain on each map instance

    They are testing that very thing, as they have stated.

  • Mungrul.9358Mungrul.9358 Member ✭✭
    edited September 27, 2020

    Got a link to that statement? I would be interested in seeing it. I've come back after a (very) long absence, and while Central Tyria and HoT seemed playable enough, PoF and Season 4 maps are gods-awful.
    And the lag definitely corellates with higher player counts.

  • Silverforte.8540Silverforte.8540 Member ✭✭
    edited September 29, 2020

    I've just recently come back to the game today and I think I've been disconnected 4 times in the last two hours.

    Edit: I posted that after getting d/c'd then went back to the game. Not 10 seconds later another d/c.

  • I spent the entirety of this week debating buying $100 in gems to buy my missing living story's, some mount skins, and quality of life boosts. But ultimately I decided to just quit the game for now because any time I try to continue with my current living story, it's a lagfest nightmare. I've had to just log off several times this week, even when I very much wanted to be playing, because the lag makes it impossible to do anything or enjoy it even a little. This is a HUGE shame because the game has so much potential and I love it, I've played since Guild Wars 1 when I was a kid. The Steam launch is going to be a disaster if they don't get this figured out, and I'm extremely sad to see it's current state.

  • I finally got to the Sandswept Isles map. Holy moly! Skill lag power 9000. I sometimes had some lag in other maps, but nothing as bad or as consistent as this. Poorly designed Inquest tech, I wonder?

  • Hello, i bought the game 1 month ago, i m from brazil and here we got 160ms or 90ms in other regions, but 2 days ago the lag incressed too much, cant finish my personal story yet because this lag, now the average ms is 250++++ i hope the arenanet do something because i really enjoeyd the game
    best regards to all !

  • they wont fix it because amazon paperservers for pof, lw4 and saga already payd for ages forward :D

  • This is the sort of thing that makes people think your game is dead and leave. All these disconnects, lag spikes, it's obvious you're experiencing some form of packet loss. You know you are. You need to acknowledge it publicly. It's severe at this point and preventing people from playing the game.

  • Anna.7845Anna.7845 Member ✭✭✭

    huge lag spikes in pvp all the time, will go from 90-100(my avg ping) to 2k ping, been like this for a few days , its making pvp literally unplayable

  • Has Anet spoken up about this at all in the last couple months?

  • Tashigi.3159Tashigi.3159 Member ✭✭✭

    I began noticing this upon the switch to Amazon servers, my ping went from 50 ms to 80 ms average and sometimes climbs as high as 100 ms. No big deal I said and for the most part, it wasn't much of a deal.
    As of late 2019, things began to take a turn for the worse. Sudden stops in PVP where my ping would spike to 1000 ms and then would be fine again for the rest of the day.
    Then 2020 came and boy, how much, much worse things got. Now there is constant issues with input lag, many stop and go situations and at worst, disconnects.
    Throughout 2020, things have gotten worse with each passing month. But there is days when I'd have nearly no issues at all, then days when I am basically unable to contribute in PVP 'cause I'm lagged out, walking into a wall.

    I hope someone at ANET is reading these threads 'cause as soon as Nov hits and Steam players start to flood the gates, I suspect these issues with only get worse.

  • Ubi.4136Ubi.4136 Member ✭✭✭✭

    @Shiyo.3578 said:

    @Ramooh.3286 said:
    Game is too laggy to play. I ask in /map and multiple other people say they are lagging too. I'm in the first zone of Path of Fire (NA) if people are curious.

    I just bought the expansions and I'm regretting my decision. If you are new (or returning like me) think twice before giving them your money.

    It's coming to steam soon too, and valve will probably have to offer refunds from the massive backlash if they do not fix their servers by then.

    This is what I imagine will happen. And it will give the game (and company) a bad name to a lot of people.

    Lost in the Maguuma (TC)
    For the geographically challenged, yes, Tarnished Coast is located IN the Maguuma Jungle.

  • Falkner.7302Falkner.7302 Member
    edited October 5, 2020

    @Mungrul.9358 said:
    I can only see the game getting massively review bombed on Steam if it launches there in this state. Plus, people there aren't going to like the heavy implementation of the gem store or loot boxes.

    Remember that you can link you-tube videos in steam reviews. Record it and Show them the complete sorry state of EU server desync on Path of Fire maps

  • i tink is multiservers fails go back to single server and close the less populated

  • jokke.6239jokke.6239 Member ✭✭✭

    @LordMorgul.9845 said:
    i tink is multiservers fails go back to single server and close the less populated

    Not at all. Game have been using megaservers for years before this began.
    Megaservers are one of the best things about this game.
    It makes the game feel much more alive than even the most popular MMO's that are running on many servers.

  • @Thereon.3495 said:
    I want the best for GW2, I adore this game and want to see it do well. This issue really needs addressing prior to the Steam release otherwise a lot of players are going to be driven away by it.

    This.

    @athelen.7418 said:
    I spent the entirety of this week debating buying $100 in gems to buy my missing living story's, some mount skins, and quality of life boosts. But ultimately I decided to just quit the game for now because any time I try to continue with my current living story, it's a lagfest nightmare. I've had to just log off several times this week, even when I very much wanted to be playing, because the lag makes it impossible to do anything or enjoy it even a little. This is a HUGE shame because the game has so much potential and I love it, I've played since Guild Wars 1 when I was a kid. The Steam launch is going to be a disaster if they don't get this figured out, and I'm extremely sad to see it's current state.

    Also this.

    I just had a massive lagfest during a Tequatl fight. Yes, my usual ping on EU is close to 300, and yes, with many people around, things can get a bit worse. But we're talking about well over a MINUTE between me pressing a button and something happening. At one point I got knocked down, downed and then raised at least a minute after it happened. I'm quite frankly disgusted. Unless you can fix these issues, not only will I no longer even vaguely consider purchasing gems, but I'll also stop investing my time in it.

    A few things to note:

    • The problem is not on my/our end; it is the server's or the method the game connects to said servers.
    • It is instance-based. Whenever I've had this issue, it automatically cleared up if I went to another region.
    • It's not population-based. Yes, a higher population can lower ping, but I'm in a busy LA instance right now, and I'm hitting my usual ping without any issues.
    • It primarily affects EU servers - I've got an NA account, and though things aren't always perfect, I've never had anything this bad there.

    I first had the issue a few months ago in certain PoF areas (mostly the Desert Highlands), which was a pain to say the least - I literally couldn't play the content I had paid for, which was doubly painful as the few times I had time to actually do stuff in the PoF areas, there was an 80% chance the issue would rear it's ugly head, either from the start or after an hour or two. But it's definitely been spreading. Whatever it is, you need to sort it out.

    I've enjoyed GW2 for years, playing it both on EU and NA (mostly on NA), but at this point, you're making it hard for me to invest time and money into the game. NA might be fine now, but if you can't keep running EU servers to at least a playable extent, then I have no guarantee that NA will be fine either.

    And whatever you do, please fix the issue before you release the game on Steam. If you don't, then not only will the lag get worse as the flimsy servers get overburdened with new players, you'll also get a ton of bad PR and ruin your chance at getting a healthier cashflow for this game. Your players/fans want you to succeed, don't mess it up for yourselves.

  • I wouldn't be surprised if they're siphoning off resources to the most recent content release, as Drizzlewood never lags. (framerate drops quite low on some parts of the north meta, but no input/skill lag)

  • IMHO I just came back to this game and bought some living word episodes with gems. Why is it even possible to buy episodes like the one with thunderhead peak when the map is completely unplayable half of the time? Apparently this is already going on for months, this is just basic functionallity that should be working properly. (lag on launch day etc is understandable but this is a complete joke).

  • I transfer to Vabbi to get away from FSP and unbearable lag. Then I get linked to them weeks later and wvw is unplayable again. Anet is pathetic.

  • maddoctor.2738maddoctor.2738 Member ✭✭✭✭

    I did a few tests in Thunderhead Peaks and what I found is puzzling. my usual ping is 70-80ms but while waiting at the door to the keep I got spikes between 180 and 230ms. The spikes were sudden and made no sense because although I went there when the meta was active game wide, I went 5 minutes later so there was no meta running on my map. Going from 70-80 to 180-230 is very very noticeable, which reinforces my belief that those saying they don't experience any lag spikes, actually do.

  • Every event is the same, the WvW ping goes to me from 126 to a range of 576ms to 2100ms. And it is not my route as members of my clan who live in north carolina, california and texas have faced the same problem. Simply reset is impossible to play, every day after the standard reset time, the servers experience an absurd lag. I think the company should respect the customers who play WVW only a little, the rewards no longer help, a wvw char is not sustained with the wvw rewards, ai absurd lag to save servers is complicated. it was like that in 4winds, now in madking.

  • It is very clear to those who have a little experience in IT, that the company is reducing the servers to make more servers in PVE EVENTS, so there is no need to invest in infrastructure. The "new system under test" creates queues even though there is no one in the BL in case the other BL has a large volume of people entering, it has caused those who enter first to fill their side and create a queue even without anyone on the other, then we have BLOBS vs groups of 15 players, without more players being able to enter the server. Once again the WVW players are harmed, I wonder what the trash will be with the entry of STEAM players.

  • Ayrilana.1396Ayrilana.1396 Member ✭✭✭✭
    edited October 18, 2020

    @maddoctor.2738 said:
    I did a few tests in Thunderhead Peaks and what I found is puzzling. my usual ping is 70-80ms but while waiting at the door to the keep I got spikes between 180 and 230ms. The spikes were sudden and made no sense because although I went there when the meta was active game wide, I went 5 minutes later so there was no meta running on my map. Going from 70-80 to 180-230 is very very noticeable, which reinforces my belief that those saying they don't experience any lag spikes, actually do.

    I’ve watched the ping in game and tracked it on Pingplotter at the same time. No spikes. I’ve done this numerous times for that map and others over the course of the past several months.

  • maddoctor.2738maddoctor.2738 Member ✭✭✭✭

    @Ayrilana.1396 said:

    @maddoctor.2738 said:
    I did a few tests in Thunderhead Peaks and what I found is puzzling. my usual ping is 70-80ms but while waiting at the door to the keep I got spikes between 180 and 230ms. The spikes were sudden and made no sense because although I went there when the meta was active game wide, I went 5 minutes later so there was no meta running on my map. Going from 70-80 to 180-230 is very very noticeable, which reinforces my belief that those saying they don't experience any lag spikes, actually do.

    I’ve watched the ping in game and tracked it on Pingplotter at the same time. No spikes. I’ve done this numerous times for that map and others over the course of the past several months.

    It's normal not to get issues using an external application if the problem is inside the server itself (pings won't be affected, but in-game performance will)

  • Ayrilana.1396Ayrilana.1396 Member ✭✭✭✭
    edited October 20, 2020

    @maddoctor.2738 said:

    @Ayrilana.1396 said:

    @maddoctor.2738 said:
    I did a few tests in Thunderhead Peaks and what I found is puzzling. my usual ping is 70-80ms but while waiting at the door to the keep I got spikes between 180 and 230ms. The spikes were sudden and made no sense because although I went there when the meta was active game wide, I went 5 minutes later so there was no meta running on my map. Going from 70-80 to 180-230 is very very noticeable, which reinforces my belief that those saying they don't experience any lag spikes, actually do.

    I’ve watched the ping in game and tracked it on Pingplotter at the same time. No spikes. I’ve done this numerous times for that map and others over the course of the past several months.

    It's normal not to get issues using an external application if the problem is inside the server itself (pings won't be affected, but in-game performance will)

    In-game performance was not affected.

    I find it odd that you quote a post about ping and then say it reinforces your belief that everyone experiences lag. You get countered by someone saying that they had no ping issues, and then you do a 180 and say it’s normal for ping to not be affected. It’s as if ping only matters if it fits the narrative.

  • maddoctor.2738maddoctor.2738 Member ✭✭✭✭

    @Ayrilana.1396 said:

    @maddoctor.2738 said:

    @Ayrilana.1396 said:

    @maddoctor.2738 said:
    I did a few tests in Thunderhead Peaks and what I found is puzzling. my usual ping is 70-80ms but while waiting at the door to the keep I got spikes between 180 and 230ms. The spikes were sudden and made no sense because although I went there when the meta was active game wide, I went 5 minutes later so there was no meta running on my map. Going from 70-80 to 180-230 is very very noticeable, which reinforces my belief that those saying they don't experience any lag spikes, actually do.

    I’ve watched the ping in game and tracked it on Pingplotter at the same time. No spikes. I’ve done this numerous times for that map and others over the course of the past several months.

    It's normal not to get issues using an external application if the problem is inside the server itself (pings won't be affected, but in-game performance will)

    In-game performance was not affected.

    I find it odd that you quote a post about ping and then say it reinforces your belief that everyone experiences lag. You get countered by someone saying that they had no ping issues, and then you do a 180 and say it’s normal for ping to not be affected. It’s as if ping only matters if it fits the narrative.

    I wasn't countered though as I find no reason to believe you when you say in-game performance was not affected, given your post history on the subject. Or that you even cared to use pingplotter to verify you aren't affected. I'd rather see numerous pictures confirming it. As for ping, if the server has issues you will find out that you can have good fps/ping and still have a horrible experience, I'm not sure how is that contested.

  • Ayrilana.1396Ayrilana.1396 Member ✭✭✭✭

    @maddoctor.2738 said:

    @Ayrilana.1396 said:

    @maddoctor.2738 said:

    @Ayrilana.1396 said:

    @maddoctor.2738 said:
    I did a few tests in Thunderhead Peaks and what I found is puzzling. my usual ping is 70-80ms but while waiting at the door to the keep I got spikes between 180 and 230ms. The spikes were sudden and made no sense because although I went there when the meta was active game wide, I went 5 minutes later so there was no meta running on my map. Going from 70-80 to 180-230 is very very noticeable, which reinforces my belief that those saying they don't experience any lag spikes, actually do.

    I’ve watched the ping in game and tracked it on Pingplotter at the same time. No spikes. I’ve done this numerous times for that map and others over the course of the past several months.

    It's normal not to get issues using an external application if the problem is inside the server itself (pings won't be affected, but in-game performance will)

    In-game performance was not affected.

    I find it odd that you quote a post about ping and then say it reinforces your belief that everyone experiences lag. You get countered by someone saying that they had no ping issues, and then you do a 180 and say it’s normal for ping to not be affected. It’s as if ping only matters if it fits the narrative.

    I wasn't countered though as I find no reason to believe you when you say in-game performance was not affected, given your post history on the subject. Or that you even cared to use pingplotter to verify you aren't affected. I'd rather see numerous pictures confirming it. As for ping, if the server has issues you will find out that you can have good fps/ping and still have a horrible experience, I'm not sure how is that contested.

    I’ve stated numerous times in the past that I have gone to Thunderhead Peaks, Sandswept, and other maps, gotten the IP and tracked them as I played on the maps. I played during the same metas on the same map instances of people claiming in map chat about lag and yet I had no issues. All of my skills went off as they should. My ping was stable and normal.

    I find it odd that I’m the one being told to provide evidence when all of those experiencing lag don’t. Why don’t you ask them for their ping traces? Why don’t you ask them for video evidence of their lag? It’s a bit of a double standard, don’t you think?

  • @crepuscular.9047 said:
    there is no way around the technology limitation

    There is ALWAYS a way around technological limitations. The only issues are time, money, and the smartness of the people working on fixes.