Evangalise.4863 Posted October 21, 2020 Share Posted October 21, 2020 This is just silly. Half my family can't login into their games. 2 of them got the sms thing but it failed and 2 just get "The account name or password you entered is invalid. Please check your information and try again" . Well the info is correct and when trying to reset password or anything on the main site ( on the off chance they can get in that way ) they just get an error. Seriously, this is pretty horrid. I can log into my game but I am the only one. Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted October 21, 2020 Share Posted October 21, 2020 If you continue to have issue, each family member can contact the CS Team via the 'Support' link above/below and 'Submit a Ticket' for assistance.Good luck. Link to comment Share on other sites More sharing options...
Evangalise.4863 Posted October 22, 2020 Author Share Posted October 22, 2020 Looks like everyone is slowing getting in. They just have to keep trying and eventually they get the verification email. Thanks for the info, will keep that for possible future issues :) Link to comment Share on other sites More sharing options...
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