Cedric Steelhammer.6074 Posted December 24, 2020 Share Posted December 24, 2020 Hello. I have been trying to figure out why I am unable to buy gems from gem store ingame. The stores nearby where I live stopped carrying the cards due to low sales of the cards. Trying to buy gems to convert to gold, but have been unable to figure out what the issue is for the entire day. If anyone has any insight that could help or a clear reason what the issue is I would highly appreciate either. Thanks for reading and merry Christmas! Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted December 25, 2020 Share Posted December 25, 2020 You can contact the CS Team via the 'Support' link above/below and 'Submit a Ticket' for assistance.Good luck. Link to comment Share on other sites More sharing options...
Lucio.4190 Posted December 25, 2020 Share Posted December 25, 2020 Are trying to buy lots of gems?I think there's a limit of 2000 (or is it 4000?) gems each purchase. Link to comment Share on other sites More sharing options...
TheQuickFox.3826 Posted December 25, 2020 Share Posted December 25, 2020 @Lucio.4190 said:Are trying to buy lots of gems?I think there's a limit of 2000 (or is it 4000?) gems each purchase.I don't think so. In the past I purchased 8000 gems in one transaction (In-game shop, PayPal) with no problem. The shop would not offer 8000 gems for sale if the transaction would not support it. Link to comment Share on other sites More sharing options...
Lucio.4190 Posted December 25, 2020 Share Posted December 25, 2020 @TheQuickFox.3826 said:@Lucio.4190 said:Are trying to buy lots of gems?I think there's a limit of 2000 (or is it 4000?) gems each purchase.I don't think so. In the past I purchased 8000 gems in one transaction (In-game shop, PayPal) with no problem. The shop would not offer 8000 gems for sale if the transaction would not support it.Could it have changed? I tried buying 8000, and received the same message. Then I can't remember if I tried 4000 or 2000, but it was enough to buy all Living World Seasons. That worked.It was a couple of months ago. Link to comment Share on other sites More sharing options...
DoghouseC.8173 Posted January 3, 2021 Share Posted January 3, 2021 Moved to merged thread Link to comment Share on other sites More sharing options...
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