We're aware that some players have been impacted by ongoing gameplay performance issues due to latency. We know this makes for a frustrating gameplay experience, and we want to let you know what we're doing to find and mitigate those problems.
The reality is there's no single sweeping change that can fix latency issues for all players, or even most players. There are a large number of factors and situations that can cause lag, and so members of our Engineering, Infrastructure, Design, QA, and Production teams are working with a group of affected players to help identify underlying causes and find solutions.
We’ll keep you updated on their progress as we’re able.
ArenaNet Communications Team