Can't open official site cause of unsecure certificate error. — Guild Wars 2 Forums
Home Bugs: Game, Forum, Website

Can't open official site cause of unsecure certificate error.

Sometimes site is not opening. Instead of that browser shows a window with ERR_CERT_COMMON_NAME_INVALID error. Happens on PC and phone. Today is the first time.

Tagged:

Comments

  • Inculpatus cedo.9234Inculpatus cedo.9234 Member ✭✭✭✭

    Works fine for me on Firefox and Chrome.

  • @Inculpatus cedo.9234 said:
    Works fine for me on Firefox and Chrome.

    It worked for me everyday till this evening. And furthermore, it's not a constant thing, it happens temporarily. Sometimes it's not opening, sometimes it opens normally.

  • Inculpatus cedo.9234Inculpatus cedo.9234 Member ✭✭✭✭

    Dunno. Hope it clears up for you. Does it act the same on all browsers, or just a specific one?

  • darkimp.7312darkimp.7312 Member
    edited March 29, 2021

    I am getting the same message regarding the certificate. I cannot access it using Chrome as Chrome does not let me bypass it.
    In Firefox I can get it to make an exception but it still throws the "NET::ERR_CERT_COMMON_NAME_INVALID" Error. PLease look into your certificate.

    Added the info text given in Chrome:

    _www.guildwars2.com normally uses encryption to protect your information. When Google Chrome tried to connect to www.guildwars2.com this time, the website sent back unusual and incorrect credentials. This may happen when an attacker is trying to pretend to be www.guildwars2.com, or a Wi-Fi sign-in screen has interrupted the connection. Your information is still secure because Google Chrome stopped the connection before any data was exchanged.

    You cannot visit www.guildwars2.com right now because the website uses HSTS. Network errors and attacks are usually temporary, so this page will probably work later._

  • @Inculpatus cedo.9234 said:
    Dunno. Hope it clears up for you. Does it act the same on all browsers, or just a specific one?

    Yandex. Browser on PC, Xiaomi browser and Chrome on phone. Same everywhere :/

  • Upover.1376Upover.1376 Member ✭✭

    @Dust Walker.2073 said:
    Sometimes site is not opening. Instead of that browser shows a window with ERR_CERT_COMMON_NAME_INVALID error. Happens on PC and phone. Today is the first time.

    Same trouble +

  • Happening here too, can't reach guildwars2.com, arenanet or the gw2 api

  • Upover.1376Upover.1376 Member ✭✭

    9652e72e84204f61.png ok it's fix.

  • It opens sometimes. But sometimes it's not. Wait for some time.

  • Upover.1376Upover.1376 Member ✭✭

    @Dust Walker.2073 said:

    It opens sometimes. But sometimes it's not. Wait for some time.

    I always open, but slowly .

  • Khisanth.2948Khisanth.2948 Member ✭✭✭✭
    edited March 29, 2021

    Are you on a network with a broken transparent(or not so transparent...) proxy

    You can check the certificate details in your browser. Looks fine in mine(as expected since I am not experiencing any issue)

  • Same here. Seems like the certificate has just been renewed (valid from is today) and is only covering the domains guildwars2.com and *.guildwars2.com. Probably whoever renewed it forgot about *.arena.net.. 😅

  • Inculpatus cedo.9234Inculpatus cedo.9234 Member ✭✭✭✭

    I think the OP is talking about the Guild Wars 2 Official site.
    Regardless, I have no issue opening the ArenaNet site, as well.

  • @Inculpatus cedo.9234 said:
    Regardless, I have no issue opening the ArenaNet site, as well.

    Yup, seems like they fixed the certificate for the account page at least 😊. Now it’s issued to *.arena.net.

  • Inculpatus cedo.9234Inculpatus cedo.9234 Member ✭✭✭✭

    Mine hasn't changed. Two different certificates at two different sites.
    It seems to affect only certain people/browsers, I guess.

  • Hi all, just wanted to confirm that this has been taken care of--we did some updates yesterday, and everything should be good now.

    ArenaNet Communications Team

  • @Fire Attunement.9835 said:
    Hi all, just wanted to confirm that this has been taken care of--we did some updates yesterday, and everything should be good now.

    I dread certificate renewal time. It generally takes 6 to 8 hours of work to update all my servers and systems at work when it is renewal time.