Report: Stuck in Queue — Guild Wars 2 Forums

Report: Stuck in Queue

Please use this thread to let the devs know if you are stuck in a PvP queue. The team will be reviewing this thread as often as possible and taking steps to get you back into the fray!

Gaile Gray
Communications Manager: ArenaNet
Fansite & Guild Relations; In-Game Events; Community Showcase Live



  • Rome.3192Rome.3192 Member ✭✭

    Please help!

  • We'll take a look.

    Ben Phongluangtham
    Design Manager

  • Zteluk.6903Zteluk.6903 Member
    edited October 11, 2017

    Yes same here. Been stuck in qeue now for 2 hours.

  • edited October 11, 2017

    Rome, you should be unstuck now. Zteluk, We're doing a general sweep now, so hopefully we're going to get you too.

    Ben Phongluangtham
    Design Manager

  • Zteluk.6903Zteluk.6903 Member
    edited October 11, 2017

    Could i also be unstuck please thanks.

  • Rome.3192Rome.3192 Member ✭✭

    Thank you for the quick assistance!

  • We think we've caught all the stuck matches. Let us know if you're still experiencing issues.

    Ben Phongluangtham
    Design Manager

  • thanks everything is working again.

  • Nix.3152Nix.3152 Member ✭✭

    cant play unranked or ranked. pressing "compete" button and nothing happends. can only play games from game browser.

  • Rome.3192Rome.3192 Member ✭✭
    edited October 12, 2017

    Managed to get myself stuck again. Do your magic once more, please!

    EDIT: Fixed

  • i can't join the pvp queue since yesterday , is it normal ?

  • Just won a sPvP match, now won't let me exit. Keeps looping me back into the same completed match! And no other character on my account can PvP either!

  • Vexev.3298Vexev.3298 Member ✭✭
    edited October 18, 2017

    OK, out of the match, but it won't let me queue - it keeps saying "Match is in progress". At least I'm out. When I switch characters, it says "You cannot join the PvP game in progress because your character has changed." When I log into the main character, I get a "The game client is unable to gain access to the login server..." Code 19:9:19:1714:101

  • And another thing. The button to Exit the PvP Lobby is greyed out, and of course, it still says "Unranked Arena, Match is in progress."

  • we are stucked in at atm please do something....

  • Alehin.3746Alehin.3746 Member ✭✭✭

    Stuck, send help.

  • Loop.8106Loop.8106 Member ✭✭✭

    Stuck in "match in progress".

    Slam Jammed self proclaimed strongest core guardian on this side of the atlantic.

  • Everyone should be fixed at this point. Please let us know if you're still stuck!

    Ben Phongluangtham
    Design Manager

  • For some reason i cannot enter queue in PvP, even if it seem to work for other players.
    Now i found this thread and thought maybe its connected to this general sweep?
    Is there a connection issue server wise?
    Because all other parts of the game work just fine for me.
    PLease help me solving this issue.
    I have no Dishonored, so it should work normally....

    thanks in advance

  • I can not enter the PvP match.

  • Still can't queue on ranked/unranked, it's been like this since 19/10 23:00 server time. It doesnt seem to be a general problem, some people seem to be able to queue, every thing else in game seems to be working fine. Some help/feedback would be apreciated.

  • I never had this before since i started to play gw2...and its over 5 years now.
    Since last night i cannot enter pvp anymore and it doesnt seem to be fixed yet.
    i hope this will be fixed soon, im addicted to pvp and need my daily dose :P

  • We're investigating.

    Ben Phongluangtham
    Design Manager

  • Works fine here now. Thank you.

  • I cant enter pvp matches anymore, for 2 days now... pls fix it

  • stuck with the map choice circle cant exit or enter queue and it wont go away from my screen so i can even play the game......its there even if i relog or leave the pvp area....

  • Youle and Angus, you should be fixed now.

    Ben Phongluangtham
    Design Manager

  • Hi,
    I ran into the issue where I'm stuck in "Match is about to begin". If I change maps, I get the popup, but can only dismiss, not accept or decline the queue pop. I've tried relogging and rebooting the game. Please help. Thanks!

  • Thane.9421Thane.9421 Member ✭✭
    edited October 28, 2017

    Stuck in Melandru's Matchup, even logging out isn't taking me out of the tournament, and there's been no progress for over an hour.

  • I am stuck in AT it seems, at started 1 hour 10 mins ago, people still on second round

    | Top Cyber Athlete | Leader of yelling stuff in pvp lobby

  • I'm stuck in AT queue.

  • Endorphin.9147Endorphin.9147 Member ✭✭
    edited October 28, 2017

    I am stuck in AT queue also

  • Looks like I'm not stuck in pvp queue anymore

  • I am stuck in "Match is about it begin"

  • Seems that im stuck too cant join the Queue for hours now

  • Should be resolved now.

  • edited October 30, 2017

    Broken. After a map has been chosen, all players (confirmed with 3 players) see the map selection spinner, but it just continues to spin, and the game never loads. The screen doesn't go away.
    Currently happening here:

  • Adolfas.2180Adolfas.2180 Member ✭✭
    edited October 30, 2017

    Adolfas.2180 is stuck, stream is linked in a message above.

    P.S: partner me, I'm PMA streamer.

  • hello i'm stuck too

    PS: pls buff soulbeast

  • Yo Gaile Grey, whatsup - Aragon here - RETURN OF THE KING. Just got stuck in a queue that's why I'm looking a little frustrated right now. Anyway, just wanted to wish you happy birthday.


  • Hello there, I have come to request a service. Since I can't speedrun dungeons with this giant Map Results tab in the middle of my window, I would kindly ask you to take a look at it, so I can get back to my business as soon as possible (:

  • Vagrant.7206Vagrant.7206 Member ✭✭✭✭

    I am stuck in a queue.

    The great god Lagki demands sacrifice!

  • We're investigating.

    Ben Phongluangtham
    Design Manager

  • Yup stuck in queue

  • Malafaia.8903Malafaia.8903 Member ✭✭✭✭

    Can i be "unstucked" too?
    Just tried to join a match, the start window pops, i accepted but the match never started.
    Now it's like if i was in an eternal queue that i can't leave (leave buttom is grayed out).
    Everytime i change zones the starting match window pops.

  • Sephylon.4938Sephylon.4938 Member ✭✭✭✭

    I have the opposite problem on my account, I can't queue up for matches.

    I am a giant tomato filled with love. I have come to sell you a house made out of pancakes.

  • Hi! Good day...I also got this problem today...Would really appreciate if you can help fix...thanks...

  • I have also gotten stuck with this bug...

  • I am stuck in the "Unranked Arena: Match is about to begin." stage. The Enter PvP Lobby button is grayed out/unavailable. Been like this for 10+ minutes now....

    Can someone help?

  • @Vendetta.2496 said:
    I am stuck in the "Unranked Arena: Match is about to begin." stage. The Enter PvP Lobby button is grayed out/unavailable. Been like this for 10+ minutes now....

    Can someone help?

    I have the same issue, also every time I switch maps, look at a vista or use a wp I get a queue pop, but I can only press dismiss

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