We made a commitment to you in March 2012 that we’d fund GW2 live development through non-pay-to-win microtransactions. We try different ideas, but we always hold true to that commitment. We’ve been collecting and discussing your feedback on the Mount Adoption License, and today I’d like to acknowledge and respond to the concerns you’ve raised, and to share our perspective with you.
You have valid concerns about random boxes. We hoped that the design of the Mount Adoption License would be reassuring. In this case, we made some missteps:
Here are some of the benefits we had in mind when designing the Mount Adoption License:
Microtransactions can be polarizing, and we’ve received both positive and negative feedback on the license. We won’t change the existing license in a way that would invalidate the investment players have made, but I want to confirm to you that our next planned mount skin releases will focus on individual sales like the Reforged Warhound and bundles like the Spooky Mounts Pack. We will not add any skins to the currently available Adoption License, thus not pushing down the odds of acquiring any one skin in that set.
We appreciate the thoughtful feedback many of you have provided, and that you hold us to high standards for monetization. It’s been a challenging but wonderful goal to support live development and Living World purely through optional microtransactions, and it’s your support that’s made that possible. Thank you.