Throughout my gameplay in the Crystal Desert, I could not figure out why my Hearts, after completed, were resetting (until I took a closer look at the new Hearts icon after I brought it up in conversation in my Guild) .
Unbeknownst to me, the 'Infinity Symbol' indicates Hearts you can redo over and over, after a certain 'reset time' goes by. I then thought to myself, "This is a very vague indicator, because players can be mislead to believe the symbol is just part of the art at the bottom of the Heart." (like I did)
EDIT (The link has been updated): Therefore, I came up with a concept design https://imgur.com/a/4dIjp (to better indicate 'completion' and 'repeatability') that will fix the issue, just an idea to play around with, because the current design does not show up on the Map very well, especially if you are zoomed out when viewing it.
However, incomplete Hearts will look like they usually do, that way, when an incomplete Heart does change to a 'completed'/'redoable' Heart, players will either 1. better understand its purpose OR 2. Question the meaning to the visual art sooner (during gameplay) to a friend or fellow Guild Members.
It took me a week (yes, a week) to finally catch on to the redoable Hearts system (only after asking my Guild why my Hearts kept resetting). I thought it was a bug, yet knowing the maps were new, I gave Anet the benefit of the doubt to fix the bug before filing a report, only to find it is not a bug at all!
You see? Misinterpretation is the problem here, whether some of you in the comments caught on early or not during your gameplay on the new maps. Unlike some of you, I am a returning player after being gone for months and months, so how was I supposed to know the new redoable Hearts system was intended?
Furthermore, I believe the new Heart icon size should be scaled a little bigger, so the Infinity Symbol shows up better. Not only that, I believe (in time) the new 'redoable' Hearts system should be implemented throughout Tyria, not just in the Crystal Desert Map, because it makes no sense to revamp the Hearts system in one part of the game and not the other parts. That way, players are given a reason to revisit a lot of maps that are deserted.
One can make the argument, "Well, if we did that, then it would draw players' attention away from the new maps we just implemented." yet why play such a game of favoritism with you guys' own maps, each one your team has spent hours upon hours designing? Don't you want players to enjoy ALL the game, not just a part of it with this new 'redoable' Hearts system?
EDIT: > @Witch of Doom.5739 said:
I don't care what it looks like (although I agree a different color would be good), but PLEASE stop making the repeatable heart necessary for accessing the vendor. BORING and GRINDY.
Agreed. If we completed any Heart once, we should have access to any Heart vendor we want. Players who want to repeat Hearts WILL do so for the Karma if/when they need more of it. Accessing vendors after Heart completion is not a problem throughout the rest of the game, and neither should it be the case for the Crystal Desert.
Thank you for looking into this.