Desert Highlands Loading Screen Causing Freezes — Guild Wars 2 Forums
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Desert Highlands Loading Screen Causing Freezes

My computer keeps freezing up when trying to load Desert Highlands map. It freezes almost instantly on the loading screen, and the only way to recover is to reboot my pc by holding down the power button. It completely freezes everything.

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Comments

  • X T D.6458X T D.6458 Member ✭✭✭✭

    4 freezes tonight, all pof maps...

  • X T D -- I wanted to ask if you'd tried lower your graphic settings. It's a test I've seen others try, and doing so could be informative.

    Gaile Gray
    Communications Manager: ArenaNet
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  • X T D.6458X T D.6458 Member ✭✭✭✭

    @Gaile Gray.6029 said:
    X T D -- I wanted to ask if you'd tried lower your graphic settings. It's a test I've seen others try, and doing so could be informative.

    I think I found a potential cause. I think there is an incompatibility issue with Vertical Sync and Refresh Rate. Last night I noticed that I had Vertical Sync turned off, my refresh rate is set at 60hz in game. When I tried to turn on Vertical Sync, it would cause the same total computer freeze up that I would experience during those loading screens.

    In my Graphics Control Panel (Radeon), I had the option 'Wait for Vertical Refresh' set to 'Enhanced Sync'. I changed this to 'Off, unless Application Specifies. Then I was able to safely turn on Vertical Sync in game. Everything seems to be running smoother and faster now. Refresh rate in game is unchanged.

    I cant say for sure if this was the problem, but I will update if it happens again.

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