The Departed - Story Quest Issue

[tehdras.1489]

I've done this one more than 3 times trying solo and in a party. I've restarted computer and modem and still get disconnected right after the Palawa Joko conversation where it says "You're right. I do need your army, but I don't need you." I'm basically stuck at this part and can't finish the storyline now and not sure what to do either. I submitted a bug report but i haven't gotten a response yet. This issue is DEFINITELY not fixed though and highly frustrating when I have to start all over from the beginning with no way to skip past any conversations so basically wasting at least 30 mins of my time every time i try and do it (the first time it was 2 hours because i was solo and in trash gear...).

[tehdras.1489]

@"tehdras.1489" said:I've done this one more than 3 times trying solo and in a party. I've restarted computer and modem and still get disconnected right after the Palawa Joko conversation where it says "You're right. I do need your army, but I don't need you." I'm basically stuck at this part and can't finish the storyline now and not sure what to do either. I submitted a bug report but i haven't gotten a response yet. This issue is DEFINITELY not fixed though and highly frustrating when I have to start all over from the beginning with no way to skip past any conversations so basically wasting at least 30 mins of my time every time i try and do it (the first time it was 2 hours because i was solo and in trash gear...).

UPDATE: so someone suggested running this one via someone else's instance who's ALREADY COMPLETED the quest. when i did it, i dc'd after the portal but was finally able to do my own instance and succeeded. this one actually worked though when everything else didn't. I don't know what was causing the issue but please (for the love of whoever) fix this one

[Sardeth Wynn.9548]

Could someone please explain why there is NO CHECK POINT? I mean I am tired of fighting Balth every time I get DCed, I am tired of always being sent back to the start of this. I mean this issue is still on going. Put a checkpoint in if you are in the Domain of the Lost already you skip there.

[Magz N.1965]

This is still an issue .... i have tried 3 times and have been DC'd everytime.

[Arynemily.3490]

Right as Palawa Joko finishes talking and we boast we don't need him, every time (20+ at the time of writing this), this is NOT an issue on OUR end. This is CLEARLY an issue with ANet's code and optimizations, no other game puts you through this much hassle, port forwarding, resetting routers and computers, forcing an administrator privilege adding -clientport 443 at the end of the target to the shortcut etc.

NO I DO NOT ACCEPT;1) It's your ISP talk to them

• Bull, there isn't an issue, I'm connecting just fine to everything and if a 3rd party app can STOP the game from force-ably disconnecting without affecting our routers then it is CLEARLY the damn game.2) It's your router / computer
• NO, it is A-Net's code, if it was my router or computer much more intense and network heavy applications would have this issue.3) It's your install, verify it or reinstall
  • Since I've already tried this 5 times, thank god for 1GB/s download on fiber-optic, it is very definitively the GAME not a corruption of files.

Fix this, NOW or give us story checkpoints for boring missions like this one where I literally just sit through a recap of every mission I play, can't even use a mount to move faster and back talk the same idiot over and over.

[prosperr.9608]

I've been having a huge issue with the disconnect problem. I've run this same quest 4-5 times with my husband and we get disconnected during the NPC's offer speech thing. Usually, he loses connection and I get kicked from the story instance. It's clearly a bug since the problem happens during the same NPC dialogue every time.

It's really disheartening to see that this is still a problem 10 months later. This issue is completely blocking progress. We are getting so frustrated with having to repeatedly run this quest. This happened with another quest as well, again during the NPC dialogue...we ran that quest 3 times. We seemed to succeed the final time by staying far away from the NPC while it was talking. But it's bizarre that we'd have to figure out what "trick" will get the quest not to bug out each time...

[Sona.2748]

Had this problem too (two times and counting. Hoping this will get fixed so I can get past this story step).Killed Eater of Souls, spoke to Joko and then the game kicked me from the instance. Annoying doesn't cover it. :(

[bravoart.5308]

Can't finish the story instance. Either crashes at

! balth encounter, aurene cutscene, joko speech or resurrection cut scene.

I'd like to do more in the game but there's quite a few things barred by finishing the story for the first time, like spearmarshal's gear and the griffin, apparently.

It's not my isp, it's not my router, it's not a repair fix, please someone look into this already, I've been seeing reports of this since 2017 in trying to find a solution and everyone is being left out to dry. I came back just a couple weeks ago and I'm already disappointed that I'm hard blocked by this issue.

[shay.6412]

This just happened to me also :(

! I had resurrected and was talking to Kas about disguises when I got kicked outit's such a long instance to do all over again.

[Poormany.4507]

Been having this issue for months and it only happens on this same mission. At least once per character, I get disconnected either after the first fight, right before the cutscene, or at the end after entering the portal, right after the cutscene before the dialogue.

[EasValistar.5307]

Same issue 5 times in a row now. Only I don't always dc, sometimes the portal just won't spawn and I'm standing there at the green start on map with nothing to do but relog and retry.

[Lostmyschrodinger.7596]

Just had the same dc as everyone else. Right after the cutscene at the end...as soon as I was resurrected, ironically.

[Swizzles.4269]

Annnnd here we are, 2020 and STILL the same problem. I have tried several times to complete this story line and I get cut off . Why has this issue not been fixed? From reading past comments this has clearly been an issue for players for over 3 years!