Episode 3 Connection/Log-in Issues [MERGED] - Page 17 — Guild Wars 2 Forums

Episode 3 Connection/Log-in Issues [MERGED]

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  • zolcor.2601zolcor.2601 Member ✭✭

    @MordekaiZeyo.7318 said:
    No. This topic remains open as long as servers issues are still there.
    The GW2-players was frustrated at this time because of server issues on Day one and Day two after the release of "Long Live the Lich"... It's a good opportunity to post here some recent server/connection issues.

    Complaining is one thing. Being whiny over a game is another.

  • Same issue here...
    Yesterday disconnected during story, couldnt' login anymore with any char.
    In windows cmd line I made a "ipconfig /flushdns" and it worked a bit after that.
    Now I am stuck again... DC during story, have to wait couple of minutes to login again with any char...

  • GreyWolf.8670GreyWolf.8670 Member ✭✭✭

    @zolcor.2601 said:

    @MordekaiZeyo.7318 said:
    No. This topic remains open as long as servers issues are still there.
    The GW2-players was frustrated at this time because of server issues on Day one and Day two after the release of "Long Live the Lich"... It's a good opportunity to post here some recent server/connection issues.

    Complaining is one thing. Being whiny over a game is another.

    Stop reading the thread, then.

  • Tequatl too. all chanel user disconected.

  • still get the same disconnect problem after several minutes on other maps and charackters, even after giving up on trying to play the LS... really frustrating not being able to play the game at all... would be nice to at least get a little something as compensation for falling behind in the progress!

  • During instance where you storm the gate, half way to killing champion at the gate while defending canach getting dissconnects every time.

  • Yesterday disconnected during story, couldnt' login anymore with any char.

    Now I am stuck again... DC during story, have to wait couple of minutes to login again with any char…

    Something I'm wondering about : by now, everyone must be aware that the release is buggy. So, why are players still trying to play through it anyway? (even more so if they tried it yesterday). Do something else and wait for the Anet devs team to say they fixed the connexion bug.

  • 20 hours into update, can not log into ANY of my characters. The maps wont load. Still getting 1083. So far a regular Patch Tuesday/Wednesday..... Patch didnt work from the start, and after many tries it still doesnt.

  • @Kraggy.4169 said:

    @Harrik of Avalone.1867 said:
    I don't usually jump around defending a company from their customers, but ugh... people act so entitled.

    Having paid for something I am certainly ENTITLED to expect that .. and yes, we do pay for the LS via the cost of the expansion at the very least.

    There is no need to get into a back and forth over what exactly the act of buying the expansions entitles us to (there is an argument to be made that anet does not own us the LS, since if you didn't log in we would have to pay for it and if they would suddenly stop developing gw2 that would be fully within their rights, they didn't even advertise LS as part of PoF), since it is quite clear and uncontested that Anet is a company, not a group of hobbyists - sure they make money from the content. What you are not entitle to is software working with zero problems 100% of the time and especially on day 1. Everyone who has ever worked in software development or anything close to it knows this.

  • This is by far the worse patch you all have ever pushed in my 3,000 hours of game time. It's REALLY bad. Getting dced now every 5 minutes and then having to wait 20 minutes to get back in. And that's not to mention that not being able to play the story content for the vast majority of the day due to it being broken. I realize that you all will be working on this first thing this morning, but yikes. This one is bad. A review of your testing procedures really needs to be in order. I suspect that a good portion of the new players who recently joined are going to be leaving in droves over this. And I don't blame them for one second for doing so.

  • Flaming.1763Flaming.1763 Member ✭✭

    finally made it to Kourna, no Probs on Map, but as soon i start the siege of Gandara mission, i get kicked when Canach sets the bombs at the door while im fighting the Champion.

  • Twyn.7320Twyn.7320 Member ✭✭✭

    @Shizlam.4310 said:

    @Twyn.7320 said:
    Can people stop pretending that we haven't paid for this? It's produced with a portion of the profits that we provided by buying Path of Fire, and general upkeep from their insanely successful Gem Store. People have every right to complain and criticise Anet for the state of this launch, because they've paid for it. It's a service, the service isn't working. Gucci.

    Sometimes kitten happens, they're fixing it so you'll get your service, your whining won't speed up the process. Gucci (whatever the heck that is)

    It's not whining, it's an explanation as to why there's a flood of criticism towards Anet, and debunking the idea that the players haven't paid for the Living World episodes. It's false information and it's quite damaging to the debate. The problem is: Taking a holier-than-thou stance about people fixing a problem, whilst the same company delayed a release to prevent these issues, and creating a larger mess than any other release prior to this, since I think Episode 3 of LWS3 and its rolling restart. People are justified to react in this way. We were told that a delay would increase the quality of the experience, and clearly, that hasn't happened. If it's spontaneous, then you can't prepare for it. But I find it very hard to believe that something that effectively breaks the entire game's connectivity was spontaneous. It feels rushed and unfinished. However, I can't say it for definite because I don't make Guild Wars 2. Shutting down people who have complaints doesn't help in equal measure. They need to learn from this, and the only way to highlight how much they need to learn from this can only come from player complaints.

    The community's split down the middle on this. One half is supportive, and the other half is complaining about a service that they've paid for. Once money's involved, people have the right to complain about the quality of the service. And unfortunately, this is going to create horrendous PR for the game, as the state of a release should and always will be linked to the quality of a patch. You might disagree, but a consensus among reviewers which are the backbone of PR actively seek out poor launches and focus primarily on these issues, rather than the supposed quality of the content.

  • Secret.5127Secret.5127 Member ✭✭

    with the last update, i manage to play normally again, even getting the beetle mount
    thanks for the hardwork Anet :)

  • Awakened Gwen is to blame, ANET keep trying for us on the fixes and defeat her once and for all....thanks :)

  • Locce.8405Locce.8405 Member ✭✭✭

    Apparently "Be My Guest" gets worse with network errors the further you progress. I had no problems for the first part of the mission, after that there were shorter and shorter intervals between network errrors and now, at the (probably) final checkpoint I can't get into the mission anymore, because I get an instant network error.

  • @ReaverKane.7598 said:

    @Stephane Lo Presti.7258 said:
    This afternoon’s build corrected several bugs and issues, but we want you to know that we’re aware that not all issues were fully corrected with the build, including one blocking player progress in “Forearmed is Forewarned.” We will continue to work on the remaining issues and will post an update tomorrow morning to let you know the status of those efforts.

    We sincerely apologize for the delay and thank you for your continued patience. Please know that we understand the impact this is having and we are doing what we can to resolve this quickly and get everyone into the episode. We’re looking forward as much as you are to this being resolved and everyone being able to play.

    I'm sorry, but right now, sorry isn't enough!
    Seriously, the release was delayed to uphold quality standards? This is the standard? No one being able to progress?
    Having the same issues we've had on PoF release! Maybe a reality check would be better, and realize that the Servers at Amazon are failing to meet up with the demands of new, popular releases.
    After 4 months i finally convinced my brother and a few friends to come back to the game and get back. And what happened, not only were they discouraged by this, but since there's generalized instability in the servers, they got dcd halfway through a long instance of the previous story chapter, and all left.
    So, i'm afraid sorry isn't any where near good enough!

    To be fair, if your friends quit over such a trivial inconvenience they were probably not going to stick around longterm anyways lmao.

  • lokh.2695lokh.2695 Member ✭✭✭✭
    edited June 27, 2018

    Getting DC'd whenever the "Defend the Cannons" event starts. First DC I was participating in an event, second one, wasn't close to the event, map probably crashed for everyone. Also when I try to log in now, after the second Dc, i get the infamous network error code.

    Why bother, just delete the official Forum.

  • This may help some others. I tried EP3 and quickly got locked out with these two codes. I used an older, seldom-played character to login and moved them to Amnoon. The map took ages to load, suggesting it was different to anything cached. After that I could login again with my main character, appearing in Amnoon and outside of any instance.

  • Azrielvon.7836Azrielvon.7836 Member ✭✭✭

    @Flaming.1763 said:
    finally made it to Kourna, no Probs on Map, but as soon i start the siege of Gandara mission, i get kicked when Canach sets the bombs at the door while im fighting the Champion.

    I too, disconnected on this exact part, relog, did it without a problem. Dc-ed again while chasing Braham

  • Delweyn.1309Delweyn.1309 Member ✭✭✭

    @Azrielvon.7836 said:

    @Flaming.1763 said:
    finally made it to Kourna, no Probs on Map, but as soon i start the siege of Gandara mission, i get kicked when Canach sets the bombs at the door while im fighting the Champion.

    I too, disconnected on this exact part, relog, did it without a problem. Dc-ed again while chasing Braham

    Same

  • @Multigun.9871 said:
    This is by far the worse patch you all have ever pushed in my 3,000 hours of game time. It's REALLY bad. Getting dced now every 5 minutes and then having to wait 20 minutes to get back in. And that's not to mention that not being able to play the story content for the vast majority of the day due to it being broken. I realize that you all will be working on this first thing this morning, but yikes. This one is bad. A review of your testing procedures really needs to be in order. I suspect that a good portion of the new players who recently joined are going to be leaving in droves over this. And I don't blame them for one second for doing so.

    They do test all of their updates before they are pushed-- they personally run through the content and test every single thing they implement into the game. It is done internally and they can't actually know for sure if any unforeseen problems will arise until after the update goes live.

    Clearly you are ill-informed if you think that just because something works when you test it before release, it means that it can't fail afterwards. If anyone actually thinks that this is nearly as bad as the people on this thread are frothing at the mouth over, then evidently they aren't very experienced with MMORPGs because this is just a speck of dust comparatively to the suffering I had to endure on some of the other games I've played.

    Ever tried Blade & Soul? TERA? Every single update, there's scheduled server downtime. Often times extended maintenance. There is no adequate compensation for this, and minimal if any communication with the playerbase. Look at what we get on here instead with all of the effort they're putting into trying to help fix this as fast as possible.

    Seriously, I'm annoyed as balls at the fact that I haven't yet been able to play the episode but try to at least think about the situation more so than our side of the fence.

  • @nonetito.9164 said:
    Almost 10 hours since the error and still not working...
    I'm indignant.
    Shame on you, Anet.

    Anet works hard if u expect anything to be fixed properly it takes time. Shame on youre self for calling urself a gammer and rushing. If u think its so esy go code a game urself tell me how it goes if u cant then be quite

    May all of Tyria be blessed with the power of the heros

  • @webtoehobbit.4201 said:
    It's times like these that drive me away from GW2 and into the loving arms of another game. If you want to retain players ANet, this is not the way to do it.

    Coding takes time its not their fault the community was basicly rushing them. Then again how could you now how hard to create and fix content is uve probly never even coded

    May all of Tyria be blessed with the power of the heros

  • any news on the final instance DC when you get to the gate?

  • @northcharm.9485 said:

    @webtoehobbit.4201 said:
    It's times like these that drive me away from GW2 and into the loving arms of another game. If you want to retain players ANet, this is not the way to do it.

    Then again how could you now how hard to create and fix content is uve probly never even coded

    Said by guy who just wrote double post and don't even know how to quote two people in one post.

  • @JDub.1530 said:
    You should have just NOT patched until you had a majority of the issues resolved. I tried the instance after the latest patch, and now I'm locked out of ALL characters. I have yet to find a workaround that will let me play on any of my characters.

    I dont think you know about codeing or patching either so ill explain it to you as well as everyone else here how this works. So when ur trying to find the issue in codeing just like anything else you tweak and patch things ONE at a time to see if it was the contributing to problem or not. Its a slow process that anyone having done mod creation, moding itself, game creation, or any other type of computer work would know. So before you guys all go raiding on anet or any other game for not working or bugs think about this. The devs are doing their best and life dosent ever make anything easy for anyone. So please Im in the same boat as alot of you, hell i cant even get my client to open nevermind character select. I know your all tired of waiting but think about it when its done.

    May all of Tyria be blessed with the power of the heros

  • JDub.1530JDub.1530 Member ✭✭✭

    @northcharm.9485 said:

    @JDub.1530 said:
    You should have just NOT patched until you had a majority of the issues resolved. I tried the instance after the latest patch, and now I'm locked out of ALL characters. I have yet to find a workaround that will let me play on any of my characters.

    I dont think you know about codeing or patching either so ill explain it to you as well as everyone else here how this works. So when ur trying to find the issue in codeing just like anything else you tweak and patch things ONE at a time to see if it was the contributing to problem or not. Its a slow process that anyone having done mod creation, moding itself, game creation, or any other type of computer work would know. So before you guys all go raiding on anet or any other game for not working or bugs think about this. The devs are doing their best and life dosent ever make anything easy for anyone. So please Im in the same boat as alot of you, hell i cant even get my client to open nevermind character select. I know your all tired of waiting but think about it when its done.

    I know plenty about coding. Not in the gaming field, but plenty. The first step is trying to reproduce the error in your test environment. If you can't, you're in a very precarious situation. And experimenting on a live server is a minefield. We've had to completely roll back patches if we can't get them immediately solved. A bit of a coin flip here whether or not that would have been the better decision PR-wise. I don't know what their test environment is, but the past and especially the present has sown it's has some significant inadequacies. A PTR more closely resembling their live environment might be in order, but it doesn't look like they ever intend to do that.

    Waiting is fine, I can do something else....except this/these bugs are blocking people from ALL their characters. There seem to be workarounds, or eventually something just resets, but it just appeared as if their patch was making things worse. I don't mind waiting for the new content (disappointed as I was), but there were problems all over the place (we had the new fractal kick us on the final boss), and people were regularly getting locked out of all characters when something like that happened.

    I'm not particularly mad at the devs. If anything I feel bad. This was a horrible time to have perhaps the worst release they've had in 6 years, with this being the first new content the influx of new players we've had recently have seen.

  • Hello, I'm here to add that i was disconnected during the mission "Be my guest" right after Canach finished setting the bomb while fighting the champion. Cannot login on any character at all. Must be a kitten nasty bug :dizzy:
    I understand how hard it can be to fix bugs (I am a programmer myself), please take your time ironing out the issue and deploying a fix :)

  • SweetPotato.7456SweetPotato.7456 Member ✭✭✭

    Half way thru the Living Story in Joko's palace, kicked out twice and right after i completed disarming the trap too. ! its getting irritating

  • @dalbrik.2059 said:
    This may help some others. I tried EP3 and quickly got locked out with these two codes. I used an older, seldom-played character to login and moved them to Amnoon. The map took ages to load, suggesting it was different to anything cached. After that I could login again with my main character, appearing in Amnoon and outside of any instance.

    Sorry peeps, don't get your hopes up. This worked for 40 minutes then crashed and now I'm locked out of all characters.

  • If this doesn't get fixed soon Imma start a petition to rename races as follows.
    Human - Smol Norn
    Norn - T H I C C human
    Charr - T H I C C Khaajiit
    Sylvari - Salad Smol norn
    Asura - Mind Midget/Discount Dobby
    Hylek -Poison pepe
    Quaggan- OOoooOOooooOoOooo thingy
    Kodan -Furry T H I C C human boi
    Grawl - Heck monekys
    Skriit- Shiny fetish people

  • GreyWolf.8670GreyWolf.8670 Member ✭✭✭

    @Harrik of Avalone.1867 said:

    @Kraggy.4169 said:

    @Harrik of Avalone.1867 said:
    I don't usually jump around defending a company from their customers, but ugh... people act so entitled.

    Having paid for something I am certainly ENTITLED to expect that .. and yes, we do pay for the LS via the cost of the expansion at the very least.

    There is no need to get into a back and forth over what exactly the act of buying the expansions entitles us to (there is an argument to be made that anet does not own us the LS, since if you didn't log in we would have to pay for it and if they would suddenly stop developing gw2 that would be fully within their rights, they didn't even advertise LS as part of PoF), since it is quite clear and uncontested that Anet is a company, not a group of hobbyists - sure they make money from the content. What you are not entitle to is software working with zero problems 100% of the time and especially on day 1. Everyone who has ever worked in software development or anything close to it knows this.

    We're not entitled to have a working game?!

  • @MadM.4960 said:
    During instance where you storm the gate, half way to killing champion at the gate while defending canach getting dissconnects every time.

    Excactly what happens to me.
    I got a bit further once, then it happened like 5 minutes after that into the same story chapter...

  • DragoBlack.2657DragoBlack.2657 Member ✭✭
    edited June 27, 2018

    @Roxtorf.9623 said:

    @MadM.4960 said:
    During instance where you storm the gate, half way to killing champion at the gate while defending canach getting dissconnects every time.

    Excactly what happens to me.
    I got a bit further once, then it happened like 5 minutes after that into the same story chapter...

    i had the same problem happen
    but i can't get into kourna now, i just get a an error message saying for me to check my internet when it is just fine and i can log in with other characters in tyria

  • @Silbervane.1580 said:

    PS: Try reading your writing before you post. It physically hurts to see such terrible grammar.

    First of all, english is not my mother language so I apologize for all the grammar and the sentence composition, I'm still learning.
    I NEVER said nobody should kill themselves cause of this so don't be a demagogue social justice warrior with me, please.
    Also, I never said nobody should get fired, I said I would be fired if I do this. NOTHING ELSE. I didn't say such things so don't be so hypocrite.

    And the free thing... They said before the release of the game that this content always was going to be free. It would be so shameful of them if they now decide to charge for it. You talk so much about common sense but you intentionaly misinterpret my post. Go to twitter to talk that kind of kitten.

  • Network error 1083 Anet fix it. It's annoying

  • Vyrulisse.1246Vyrulisse.1246 Member ✭✭✭
    edited June 27, 2018

    Constant network errors during the bridge part of Be My Guest. It's not my internet connection as the annoying message says.

  • jguerin.8261jguerin.8261 Member ✭✭
    edited June 27, 2018

    @Benjemim.6857 said:
    If this doesn't get fixed soon Imma start a petition to rename races as follows.
    Human - Smol Norn
    Norn - T H I C C human
    Charr - T H I C C Khaajiit
    Sylvari - Salad Smol norn
    Asura - Mind Midget/Discount Dobby
    Hylek -Poison pepe
    Quaggan- OOoooOOooooOoOooo thingy
    Kodan -Furry T H I C C human boi
    Grawl - Heck monekys
    Skriit- Shiny fetish people

    "Heck monkeys" XDDD

  • Solace.3425Solace.3425 Member
    edited June 27, 2018

    I was in WvW. All of a sudden I was kicked to the character select screen. When I tried to relog the same character, It started to log in like normal but after a short while the error message appeared. I then closed the client and restarted and tried the same character. Same result. I closed the client and tried multiple other characters both in Central Tyria, Verdant Brink and Crystal Oasis. All start the load screen but then default to the error message.

    I did not include this in the Season 4 feedback as other than unlocking the content by logging in, I have not started any of the Living Story Season 4 on this acct including the new episode.

    (Edit): After posting this message and waiting a little bit I was able to log into the character that I had online when the initial disconnect occurred.

  • Just happened to me while in WvW; Thought it was just for the story instance only? Guess it's effecting everywhere else.. Seems like the Lich has cast conditions on us all.. Curse you Lich! Down with the Lich! Lol!

  • Sylosis.7125Sylosis.7125 Member ✭✭

    still network error, guess i wont be playing anytime soon?

  • wheelz.5461wheelz.5461 Member ✭✭

    @Benjemim.6857 said:
    If this doesn't get fixed soon Imma start a petition to rename races as follows.
    Human - Smol Norn
    Norn - T H I C C human
    Charr - T H I C C Khaajiit
    Sylvari - Salad Smol norn
    Asura - Mind Midget/Discount Dobby
    Hylek -Poison pepe
    Quaggan- OOoooOOooooOoOooo thingy
    Kodan -Furry T H I C C human boi
    Grawl - Heck monekys
    Skriit- Shiny fetish people

    Because who doesn't love a Discount Dobby!

    I'm hoping they get this problem fixed sometime today. I really want to try the roller beetle as soon as possible. I haven't played since my first series of disconnects yesterday and am loathe to try the new content again until there is a stable fix.

  • Hertex.3560Hertex.3560 Member ✭✭

    We are getting close to the 24h.... Cmon anet!!!

  • I can not finish the quest on the bridge "be my guest" .... after 1-5min game kicked me to lobby 14 time in row
    Game lost connection to login server. "potato" serv or what ?

  • I admit I'm a little relieved it's not just me.

    I also didn't seem to have any trouble until the Be Our Guest mission.

  • Secret.5127Secret.5127 Member ✭✭

    I dont know if this will work for anyone else but even after patch installed i still got the disconnected issue, but then i tried to log in into character selection screen and then i log out, in launcher i log in again and play and i never got the problem again. I even got my beetle mount.
    I just think that the server still think that i'm inside the game, so if i manually log out my account than i succesfully out of the server, and it worked for me.

  • CurseoftheLich

  • GreyWolf.8670GreyWolf.8670 Member ✭✭✭

    @nonetito.9164 said:

    @Silbervane.1580 said:

    PS: Try reading your writing before you post. It physically hurts to see such terrible grammar.

    First of all, english is not my mother language so I apologize for all the grammar and the sentence composition, I'm still learning.
    I NEVER said nobody should kill themselves cause of this so don't be a demagogue social justice warrior with me, please.
    Also, I never said nobody should get fired, I said I would be fired if I do this. NOTHING ELSE. I didn't say such things so don't be so hypocrite.

    And the free thing... They said before the release of the game that this content always was going to be free. It would be so shameful of them if they now decide to charge for it. You talk so much about common sense but you intentionaly misinterpret my post. Go to twitter to talk that kind of kitten.

    LW has never been free. You have to own the expansion it belongs to and log in while the episode is current. If you buy HoT right now you must pay for the story episodes as well.

  • Be my Guest has same 1083 error? Won't get past loading screen for me. it's okay though! have other stuff to do on the new map until it's available

  • Jasaad.1835Jasaad.1835 Member ✭✭
    edited June 27, 2018

    Hey Anet, been more than 13 hours since your last post, maybe give a new update on the state of things? transparency goes a long way...

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