BUG: Cannot complete story mission to advance (Tower Down Level 70) - Page 2 — Guild Wars 2 Forums

BUG: Cannot complete story mission to advance (Tower Down Level 70)

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  • Xenic.1387Xenic.1387 Member ✭✭

    @Jeffrey Vaughn.1793 said:
    I'm trying to track this down, but I haven't been able to reproduce the issue where the objective is "Speak with Tonn" but he won't bring up the conversation to pick your next mission.

    I have found a situation where the "Clear the beach of undead" objective can appear to stall because some of the enemies you need to defeat aren't very obvious, especially if you go directly from tower 2 to tower 3 instead of backtracking through the caves. I've also found a case where that objective can stall in multiplayer. I have one report of Tonn stalling at tower 2, but it's unclear exactly where it's stalling. (The report doesn't indicate if he finished blowing up tower 2 or not.)

    I spent about 10 extra minutes running around in the instance looking for anything that I could kill and couldn't find anything. I tried initially to play it out as intended by just following the group and killing everything as we saw it. I also ran ahead and cleared the entire instance, starting with tower 3, then the rest of the cave and towers 1 and 2. No luck.

  • Where exactly is it stalling? There are a couple of different break points being reported in this thread. What's your current objective?

    Content Designer

  • Atoa.9175Atoa.9175 Member
    edited August 11, 2018

    On my first attempt, Tonn stucked in front of tower 3 - he was supposed to blow it, but he didn't do anything. Then I restarted cleaning up all the mobs and it solved this part.
    My current is after destroying tower 3 and cleaning up the beach. The next step is "Speak with Tonn" but he don't quest-respond. It's only availble the 'greet' option.

    Edit: I just tried with my other character and I had the same bug. I just can not talk to Tonn, the quest speech is disabled. I'm giving up for now, so I'm going to level up to 80 on open world.

  • I had to run ahead and kill every thing before starting the quest. Pretty crazy that this #1 is still a bug after so much time, and #2 that people have to complete this quest in a manner not intended by the dev team.

    I did the mission twice before I started looking for answers. The first time I couldn't get Tonn to run down the hill and plant the last bomb. The second time, I was getting the final cutscene conversation, but then couldn't talk to Tonn to complete the mission, apparently he wasn't standing in the exact spot he was supposed to be in.

    My third time through, I killed everything before speaking to Tonn to begin the escort. If you are meant to clear out every undead before the bomb explodes then the timer is very unforgiving. The second major thing is that even before planting the bombs there are undead trapped inside the structures, and you have to get creative in your ways to get them out. It seems that the towers have very vague collision physics when talking about the enemies within them so they path right inside it and get stuck there.

  • mckat.9145mckat.9145 Member
    edited August 14, 2018

    Tonn won't speak to me after the 3rd tower is down. Tonn says 'Hello', 'Speak' and 'Excelsior'. I have gone back and killed some mobs to no avail. I can't believe I have to do this quest multiple times in order to get credit. When I started the quest, Tonn's bunch wouldn't keep up. After the 2nd tower, they led me to the 3rd, which seemed like quite a change.

    Round 2: I carefully killed every single mob in the instance. It worked. The video of that perv Tonn came up (he better not mention my big guns again) at the end but I hit skip to the end, (it's a reflex, I'm just not into lore) and got the instruction to 'Speak to Tonn'. The jerk is just sitting there ignoring me again. Again, the quest is stuck.

    Really, it shouldn't be to hard to duplicate this error. Just run through it as fast as you can, pretending you don't know every mob has to die. It's glitching for a lot of us.

  • Ok I believe I found and fixed the issue with Tonn becoming unresponsive at the end of the chapter. (Coming to a future update, as usual.) I'm continuing to look at the problem where he stalls at one of the other towers, but so far I can't reproduce it--I've only seen it once in about 20 play throughs.

    Content Designer

  • Ok i finally was able to complete this quest on like my 12th try. Here is what I did: BEFORE you talk to tonn in the very beginning, clear out literally every monster yourself. Go from tower to tower killing every monster. at the third tower, I even killed the monsters that would come at you after exploding the third tower. Go through everything. Kill everything. after you kill everything you can, THEN talk to tonn. watch his whole cut scene just to be safe. walk with his group to explode the towers, and kill the spiders in the cave that spawn after the second tower. just explode the 3rd tower and watch the whole cut scene just to be safe. the talk option should be available after the cut scene. hope this helped.

  • Attempt number 5 was successful. Thanks for the tips, everyone! From what I can tell, after clearing every living enemy from the map, one undead spawned inside the first tower. I managed to use an area attack to draw it out before the tower exploded. I don't know if that made the difference, or not, but I was able to speak to Tonn afterward.

  • I solved this by walking around find all remaining Risen Thralls some even buried under the tower wreckage

  • @Jeffrey Vaughn.1793 said:
    Ok I believe I found and fixed the issue with Tonn becoming unresponsive at the end of the chapter. (Coming to a future update, as usual.) I'm continuing to look at the problem where he stalls at one of the other towers, but so far I can't reproduce it--I've only seen it once in about 20 play throughs.

    Did you managed to also get rid off the bug where the mission objective is to talk to Tonn, and pick the way to destroy the big ship, but the conversation doesnt start? thats also a thing....

  • Confirmed...
    Take your time and kill everything in (clear) the dungeon BEFORE talking to Tonn.
    Don't rez anyone and DON'T SKIP CUTSCENES.
    Then talk to him and stay close and stay close to the squad.
    Done it at 1st try.

  • edited August 20, 2018

    same issue here, only i am at the end of the mission and everything is dead, I'm supposed to speak to Tonn but when i try to I'm only getting generic asura greetings instead of the dialogue box with options to advance to the next mission.
    Edit: just did another run through where I went with the immersion-breaking "kill everything before starting the initial dialogue" and now hes stuck on tower 2.

  • @Jeffrey Vaughn.1793 said:
    I'm trying to track this down, but I haven't been able to reproduce the issue where the objective is "Speak with Tonn" but he won't bring up the conversation to pick your next mission.

    I have found a situation where the "Clear the beach of undead" objective can appear to stall because some of the enemies you need to defeat aren't very obvious, especially if you go directly from tower 2 to tower 3 instead of backtracking through the caves. I've also found a case where that objective can stall in multiplayer. I have one report of Tonn stalling at tower 2, but it's unclear exactly where it's stalling. (The report doesn't indicate if he finished blowing up tower 2 or not.)

    There seem to be a multitude of ways it can fail, mostly to do with mobs being trapped in scenery. The only way I have completed it successfully is by first walking the map killing all of the mobs that are "pre-spawned" (including the Risen brute that sometimes disappears into the barnacles of the first tower) before speaking to Tonn. Also waiting by the third tower until I have been charged by the 2 sets of 2 krait and killing them before running back to Tonn and walking through with him and the others.

  • Had this happen twice today. Since this is a pretty long quest and boring to do three times I'm done with this for now and will wait till there's a solution. I've absolutely positively cleared the beach both times (high killspeed with AOE) and Tonn just stands there at the third tower, following me around.

  • Thalra.2097Thalra.2097 Member
    edited August 26, 2018

    I just had the same issue; tried two times and finally had to look up bug fixes:
    I tried the bug support where you clear the entire area of all enemies before you talk to Tronn at the beginning of the mission. Worked perfect when I did it. I recommend to try that if you're still having issues. I found that there are enemies that get "stuck" in the rubble from the towers, and thus are missed and don't count towards the "Clear the Beach" parts, even though the mission will continue forward.

  • Bug is still here, Tonn not responsive at Tower 3

  • Tonn is stuck at Tower 2 for me. Cleared literally everything out. Will try again tomorrow.

  • Tried again today (attempt #2). Tonn is still stuck at Tower 2. Tried sticking with the pack that time.

  • Success! Like the others mentioned, before talking to Tonn at the start of the quest, go through and kill literally everything. Then walk through the rest of the quest with Tonn.

  • September 26 and this is still not fixed =/ had to look down on how to get over that bug to advance. Like people mentioned, you have to kill everything before talking to Tonn but having to do it twice in the same character and even waiting for the NPCs to get places (they walk so slowly...) Is really annoying :/ also, the Issue Tracker page is broken. Please fix stuff >.<

  • Ok Guys, September 30 and I did it! this is how:
    1) Killed everything BEFORE talk to tom. Special attention to those risen that ARE INSIDE THE TOWERS, they just spawn there try to use AOE skills to kill them, they can go through the ruins, but you don't, so try to hit them with any aoe skill and they will go after you.
    2) Didn't ress anyone in the 3rd tower .
    3) Dont skip cut scenes.
    4) Tom was stalling after he explodes the 2nd tower but dont care about him and keep going thru the cave, always stand close to the pack.
    When I reach the 3rd tower tom just spawn there and destroy the tower. I tried to stay at the end of the hill with the others guards when he destroy the tower (idk if that helps or not but i could make it xd).

    • I never had the ''tom not responding'' issue because i never got this far before. I was stuck because tom never moves from tower 2 and the mule stalls at the 3rd tower camp. (Tom was stalling after he explodes the tower in the same spot that he left the bomb).
  • It just happened to me too. I'm at the last tower, it sais "Escort Tonn's team to the undead towers", but him and the Pack Marmox stopped way back and made camp and not moving even after i killed the monsters at the tower. Is this intended? Is something i'm supposed to do now to make them move to the tower? Because if so, it's not clear at all. This is a huge bug and i feel most disappointed in spending money on something like this. And the problem seems to be out there for so long it makes me regret even more.

  • Lilly.5391Lilly.5391 Member
    edited October 15, 2018

    I found it!!!!

  • Lilly.5391Lilly.5391 Member
    edited October 15, 2018

    He is hiding in a demolition pile and you cant target him, he is in the 1st demo pile i believe it is right in the middle i tried to take pics but when i take them it don't show his name in the pichttps://imgur.com/a/2V8nEHP
    Now get to work ANET and fix it

    Zoom in to see his name just tried it, AOE that Biach i just got him, go get em guys

    I think i should get some gems for that one ;)

    Update, Clear the whole board before initiating the quest, once that bug sets in it dont go away till you restart mission. So just go clear everything go in the water etc.. Everything must die before you initiate the mission

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