Gem store problems? (Belgian players not able to buy/redeem gems?) - Page 2 — Guild Wars 2 Forums

Gem store problems? (Belgian players not able to buy/redeem gems?)

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  • can confirm, that the gem store in Belgium is blocked, using a vpn and setting your ip & billing adress to the Netherlands solves the problem for now.

  • Crashdown.7419Crashdown.7419 Member ✭✭
    edited September 24, 2018

    Same here. Live in Belgium and can't buy anything or redeem anything. They could have at least stated that they were gonna remove an entire country from their list. If they disable the gems for now they I would slightly understood it but you can't even buy the game anymore. Why don't they have replied to this yet?

  • smitske.4912smitske.4912 Member ✭✭
    edited September 24, 2018

    Hello fellow belgians, seems Anet does not want our money ;p
    You can still exchange gold for gems, for now.

  • Ok I Did It.2854Ok I Did It.2854 Member ✭✭✭
    edited September 24, 2018

    It seems strange there is no reply from Anet on this topic, to stop an entire country from buying something from you ingame store, when the entire problem is around 1 item ( the RNG lootboxes known as Black Lion Chests ) what is Anet going to do, if the entire EU decide its a problem, just block 50% of the games player base and potential income from buying gems/items.

    Maybe if the EU does do this, Anet will finally break down and show the % chances of getting something from the BLC's , as the entire lootbox thing is not going to go away anytime soon, and i can see other countries following suite.

    This was taken from reddit, it doesnt look like it will be long before the EU steps up to this and makes it harder.

    https://www.eurogamer.net/articles/2018-09-17-15-european-gambling-regulators-unite-to-tackle-loot-box-threat

    As someone said on reddit, Anet can't ignore all the Europe its to big a market.

  • Or, since the CS Team stated they are working on the issue, players could just wait a bit for it to be resolved.
    It's surely possible that some reason other than 'loot boxes' caused the issue.

  • @Inculpatus cedo.9234 said:
    Or, since the CS Team stated they are working on the issue, players could just wait a bit for it to be resolved.
    It's surely possible that some reason other than 'loot boxes' caused the issue.

    Yeah I agree. The lootbox law could just be ONE explanation.

  • Ashantara.8731Ashantara.8731 Member ✭✭✭✭

    @XioGShep.4021 said:
    I'm having this issue now as well. I am from the US though.

    At first I guessed it could be connected to the new laws in Belgium and the Netherlands regarding gambling (they have, for instance, been barred from acquiring RNG crates in games like CS:GO), but apparently that can't be it. ;)

  • Nagataka.8469Nagataka.8469 Member
    edited September 25, 2018

    Keep in mind, this is prolly not an ANet reason.
    New rules in Belgium to stop gambling (RNG).. trying to make people not addictive to it.

    [edit] Even in Holland they are thinking about this now.

  • The issue seems to be fixed on this end, i could redeem my code.

  • i can buy gems again woop woop

  • https://www.pcgamesn.com/guild-wars-2/guild-wars-2-gems-belgium?tw=pcgn_ne

    We made the news. xD thats why btw i don't read the news or believe things said on facebook

  • I'm still not sure why people are so sure that this is due to a decision made 6 months ago by the Belgian Gaming Commission.

    Typically, the way enforcement works is that there's an investigation as a result of a complaint, and then the corporation is contacted. Especially in the case of Belgium, where the commission has restated that they are willing to work with gaming companies, it seems unlikely that there's some sort of secret deadline with which ANet had to comply.

    It's not impossible that the gaming commssion's decision is behind the current problem, but there are a variety of other reasons it could be happening.

    "Face the facts. Then act on them. It's ...the only doctrine I have to offer you, & it's harder than you'd think, because I swear humans seem hardwired to do anything but. Face the facts. Don't pray, don't wish, ...FACE THE FACTS. THEN act." — Quellcrist Falconer

  • @samanosuke asakura.6240 said:
    https://www.pcgamesn.com/guild-wars-2/guild-wars-2-gems-belgium?tw=pcgn_ne

    We made the news. xD thats why btw i don't read the news or believe things said on facebook

    MY LEGACY

  • @Illconceived Was Na.9781 said:
    I'm still not sure why people are so sure that this is due to a decision made 6 months ago by the Belgian Gaming Commission.

    Typically, the way enforcement works is that there's an investigation as a result of a complaint, and then the corporation is contacted. Especially in the case of Belgium, where the commission has restated that they are willing to work with gaming companies, it seems unlikely that there's some sort of secret deadline with which ANet had to comply.

    It's not impossible that the gaming commssion's decision is behind the current problem, but there are a variety of other reasons it could be happening.

    In any case, it seems to be fixed now! Redeeming a code worked for me as of writing this post!

  • Illconceived Was Na.9781Illconceived Was Na.9781 Member ✭✭✭✭
    edited September 25, 2018

    @purplecoyote.6018 said:

    @Illconceived Was Na.9781 said:
    I'm still not sure why people are so sure that this is due to a decision made 6 months ago by the Belgian Gaming Commission.

    Typically, the way enforcement works is that there's an investigation as a result of a complaint, and then the corporation is contacted. Especially in the case of Belgium, where the commission has restated that they are willing to work with gaming companies, it seems unlikely that there's some sort of secret deadline with which ANet had to comply.

    It's not impossible that the gaming commssion's decision is behind the current problem, but there are a variety of other reasons it could be happening.

    In any case, it seems to be fixed now! Redeeming a code worked for me as of writing this post!

    Which would seem to be evidence that this was a technical glitch rather than some fundamental change of policy.

    Regardless of the reasons, I'm glad at least that part worked for at least one person :) Hopefully, people are also able to buy gems through the game or website (and via Digital River).

    With the official word below, I withdraw my previous remarks. I think it's a shame that ANet made the change without having a public comment ready. There's nothing wrong with disabling something to eliminate the risk of breaking the law, while they retrofit a technical solution. But surely, they could have foreseen that people would be surprised.

    "Face the facts. Then act on them. It's ...the only doctrine I have to offer you, & it's harder than you'd think, because I swear humans seem hardwired to do anything but. Face the facts. Don't pray, don't wish, ...FACE THE FACTS. THEN act." — Quellcrist Falconer

  • Aapke.3592Aapke.3592 Member
    edited September 25, 2018

    So... the issue seems partially solved.
    I can buy gems with a belgian IP. But when i change the billing country to Belgium. I don't get the possibility to choose any.
    Ofcourse changing it to the Netherlands does work ;)
    (printscreen of the situation: https://gyazo.com/05eb35c3dd365524d5825786c9162c2e )

  • I could buy 1 set of gems, the 4000 ones. Then a few minutes later that one also dissapeared. Belgium is back in that list but still not on the site. It seemed to be working for a bit but then it showed nothing anymore in the list. The 4000 gems were gone as well.

  • @Crashdown.7419 said:
    I could buy 1 set of gems, the 4000 ones. Then a few minutes later that one also dissapeared. Belgium is back in that list but still not on the site. It seemed to be working for a bit but then it showed nothing anymore in the list. The 4000 gems were gone as well.

    Not exactly sure what you mean, but setting the billing country to the Netherlands might help? If you're still having issues I'd send in a support ticket

  • Finally a response of ArenaNet. I understand you guys have to do this because of the new laws but being quiet for such a long time? This post could have been made days ago. Anyways time to stop complaining I guess! And be gratefull there is a reply :) I'm still confused about the things that were mentionned though. Those things specific have nothing to do with gamblng. Add an age restriction to it in Belgium, and hey why not everywhere and fixed?

  • @Gaile Gray.6029 said:
    Update on the Purchase Status for Belgium

    In order to conform to changes in Belgian law, purchases of gems, the Ultimate Edition, and the Ultimate Edition upgrade have been disabled for residents of Belgium. We are continuing to investigate more flexible solutions. We apologize for any inconvenience this may cause our players.

    Thank you for the update.
    Let's hope a solution can be reached by Halloween.
    I'll save my gem money in any case, fingers crossed!

  • actually it has everything to do with the Belgium region and it is because of the new law in which they have done this for that region, the only way for them to be able to "legally re-open the shop" would be for them to remove Black Lion chests for the Belgium area along with the random mount contract any anything else that may be rng, related, this would from my understanding take some serious background coding to rework how the gem shop works and displays items, as I think USA and EU gem shops are the same. But honestly would be nice if a Anet dev could clarify for the Belgium community if Anet has the capability to remove specific items out of the gem shop for the Belgium region.

    ~Find your destiny.

  • Zaklex.6308Zaklex.6308 Member ✭✭✭✭

    @Zeivu.3615 said:

    @Linken.6345 said:
    Well they might remove your whole access instead of trying to figure out how to remove 1 item
    Edit
    And aint there two items black lion chests and mount adoption licenses?

    Guild Wars 2 has more than just the Black Lion chests. Remember, some of the mount skin items fall under this jurisdiction as well.

    Edit: And there are also the dye kits...

    There is more than just one item they need to change

    Which is entirely odd because GW2 was not even close to being on the original list of games that would be subject to the new law...so either someone is being overly paranoid or they've since gotten clarification that GW2 also falls into the same category as FIFA and the other mostly FPS games.

    Yes...no...maybe...what do you want, can't you see I'm busy saving the world...AGAIN!

  • @Gaile Gray.6029 said:
    Update on the Purchase Status for Belgium

    In order to conform to changes in Belgian law, purchases of gems, the Ultimate Edition, and the Ultimate Edition upgrade have been disabled for residents of Belgium. We are continuing to investigate more flexible solutions. We apologize for any inconvenience this may cause our players.

    Update suggests that there was any form of communication on this before from ArenaNet. Did I miss that? Or did ArenaNet failed to communicate this before taking down the gem store for Belgium? Or did the legal department suddenly panic and forced the shutdown of the gem store before proper communication to the players was possible. It looks like someone kitten up as anybody could foresee that this change would not go on unnoticed.

    Now we just wait until ArenaNet decides to remove BL chests and some mount licenses from the gem store completely, find a way to comply to the gambling laws of most (European) countries (finally, years too late if you ask me), or we can wait until the gem store will be disabled for other European countries as many will follow. Because despite what you have said in the past BL chests and mount licenses are gambling according to the law in many countries.

  • @Gaile Gray.6029 said:
    Update on the Purchase Status for Belgium

    In order to conform to changes in Belgian law, purchases of gems, the Ultimate Edition, and the Ultimate Edition upgrade have been disabled for residents of Belgium. We are continuing to investigate more flexible solutions. We apologize for any inconvenience this may cause our players.

    meanwhile in Belgium, i can just buy gem cards 4 houses down the road, nicely on display next to google play and others....
    more than happy to take our money and then say we can't use them?

    btw, the law did not change, the industry you represent did.

  • I admit that I don't understand this decision. Even though I haven't bought any gems yet (I've been back since July after a six-year pause in mmo), GW 2 has nothing to do with hazard games. There is no Lootbox. The commission in Belgium banned lootboxes in football games to not mention names etc.

    It's the decision of Arena or Belgium has come to Arena and give them the interdiction? Because here we buy gems for a precise purchase without hazard.
    I hope it will be settled quickly enough.

  • We recently disabled Gem purchases for players located in Belgium. This action was in response to the Belgian Gaming Commission's declaration that paid loot boxes violate Belgium's gambling restrictions. We have now implemented a more refined system, which only restricts the purchase of loot boxes and related items, such as chest keys, dye kits, and certain packs by players located in Belgium. For players located in Belgium, you will see the following message when viewing these items "This item is not available for purchase in your region." All other items and purchases are now available. Please read our FAQ on the subject here.

    We appreciate your patience as we worked to comply with the Belgian Gaming Commission's restrictions.

    Gaile Gray
    Communications Manager: ArenaNet
    Fansite & Guild Relations; In-Game Events; Community Showcase Live

  • edited September 28, 2018

    @Crashdown.7419, Princess here. Yes i did send a mail to them not constant mail them liked you said. It likely is a response from my mail since the time between i got a reaction and these actions are very close to each other. You are giving away wrong information. It was not bragging far from that it was even a hard step to take and even though i hope it will bring a good impact towards the gaming industry i had to also hit my fav game with it even though Real money gambling shouldn't be a video game. We have casino's for that with decent laws for it and video games did not have decent laws for it and childeren could be getting in touch with it and there is nothing we can do and the company will do because the company can't age check and it also can be abused for example when you had bad luck gambling.

    The fact is it was a loophole and more and more games are abusing the loophole. I also gave Black lion chest as a example because it is the main thing that people gamble real money with and have a big chance to not even get the things they want. It is filled with trash ress orb/1 time summon merchant etc and yes they now have put in some skins. But It stays gambling and the chance you will get the skin you want is a gamble so it still is gambling. The thing that really is a issue are the special skins and there is no other way to get them beside gambling or opening a large amount of chests for tokens but you are still gambling and you wont get enough key's in a normal way like using ingame gold unless you are super rich but even then there is a limit.

    The game also has a lot of younger players and they should be protected from gambling also specially since parents dont have a view what they spend their REAL money on in a game and gambling is addicting specially towards childeren.
    This is what companies aimed for and we have proof enough of that.
    Companies know they do not need to charge back because it is gambling and it is pretty clear why they will reject a refund even if it is a underaged player empting a credit card.

    About the mounts i hope Anet will find a better solution and a cheaper one then the one that exists now.
    Personally with the mount licenses i just bought all the skins.
    But there were also a massive amount of people ranting about it and making posts ranting about it and making youtube video's about it. But nothing further then that. No one took a step or just couldn't do something so the company felt pretty safe about it and even made it a habit now and now it all seems normal and a company will just try the next step now to see how far it will get now.
    To make it sure this is not a personal attack towards Anet this is just how companies work and how they already got this far.
    By seeing how much the player will keep taking.

    I still believe skins should be archieved with for example a clear buy like we have on the gemstore right now or unlocked through gameplay. Not throwing a credit card towards the screen and hoping you will get it but you probably wont unless you have thrown a few 100€ for a skin that lets be honest not even close to worth of it. And thats what also makes it addicting and specially for kids. Companies just can't keep getting away with it and seems they have forgot what gaming should be and it is now all about lootboxes and milking the players like cows which is normal for a company but yet here again there is a limit and it should stay player friendly.
    I also might be completely wrong here and gaming now should be all about lootboxes and milking us like cows as much a company wants.

    I remember when Anet started with skins through gambling on Black lion chests. People were extreemly mad and a lot of rants including large Youtubers but nothing happend beside some chances but it still is gambling. But now it just became a habit and now we see it as normal. Companies will keep pushing further and further of the players dont let a company feel there is a limit.

    I know people will say this is a game without a monthly fee. This does not mean we need a gambling system in the game with real money.
    It wasn't a easy step to do this. Specially because i love this game.
    The black lion chest we know and Anet knows it isn't a good system. Thats why they changed it already multiple times. But it brings in good money from people gambling and thats why they try to keep the system Yes you can get items now with tokens. But you need alot of tokens to unlock a item and the RNG special skins go away fast from both the chest and the merchant were you can buy it with tokens from. There is no way you can get it without spending a good amount of money to get it sure ingame gold but i doubt much people will be able to do that and that way they will go spending real money anyway and then we are again at the point gambling with real money .

    More and more countries will implent the rules against gambling Belgium just was first (i wish that was also the cases with other things).
    Anet knew very well it was a matter of time until even they would be touched by the rule.
    The rule that was made in Belgium just was not finished very well and i told them the loop so they could look into it and they did.
    Yes i gave Guild Wars 2 as a example but gw2 isn't the only game that was using the loop.

    I hope this clears it out. I'm sorry it had to this far but there is a limit towards it all and people already ignored the limit and just rant about it without actions just talk including some big youtubers but it all stayed at ranting. As long someone didn't stepped up the limit will keep getting crossed. Gambling system already had brought much trouble in the past even in Guild Wars 2 but no one took the step or couldn't take the step and it was very clear all the complaining towards the company did nothing beside some minor changes that did not 100% solved the issue.

    I do hope Anet wont send mercenaries to me now. :P
    I know this made me hated by many people but i'm sure a good amount of people would understand we couldn't let this continu and sometimes just ranting wont fix the issue and actions need to be taken to show there is a line els they will keep pushing and pushing the line without a stop and were will it end? Sometimes you need to take a step further to show the limit even if it's against something/someone you love.

  • Sariel.2143Sariel.2143 Member ✭✭
    edited September 27, 2018

    Wauw. I dont think they did enough research.

    First of all its about lootboxes that give an advantage over other players.

    Second, gambling is legal above 21years.

    Final point, there isnt a new "law" everyone is talking about. They are just looking into it. (And to be honest, everyones busy with the upcoming elections)

    I dont mind if they ban lootboxes for the younger population. But anet wauw. I cant buy keys even tho im legal age to gamble but a 12y old can buy gold and ectogamble it. Whut. Think please.

    Just get an age restriction on it or something.

    @Gaile Gray.6029 I doubt that you guys had contact with the gaming commision cause Im reading something totally different in my mails. I can send and translate those if you want.

  • Turk.5460Turk.5460 Member ✭✭✭✭
    edited September 27, 2018

    @GunnarwishFreeAccEU.8935 said:
    I know people will say this is a game without a monthly fee. This does not mean we need to gamble in the game with real money.

    That's just it. You don't need to. You want to.

    I like the current system and how it supports GW2.

    Fort Aspenwood
    Jekkies

  • @Turk.5460 said:

    @GunnarwishFreeAccEU.8935 said:
    I know people will say this is a game without a monthly fee. This does not mean we need to gamble in the game with real money.

    That's just it. You don't need to. You want to.

    I like the current system and how it supports GW2.

    Sorry i should have wrote it like. That does not mean we need such a system.

  • @purplecoyote.6018 said:
    EDIT6: We have an official statement from Anet. Gems have been disabled because of the new law, they are working on a solution.

    ofc it's because of the lootbox shinadigans. cant wait till rest of the world catches up with belgium.

  • Healix.5819Healix.5819 Member ✭✭✭✭

    @Sariel.2143 said:
    First of all its about lootboxes that give an advantage over other players.

    Blizzard was hit last month and had to stop selling their cosmetic loot boxes in Belgium. Considering how ArenaNet rushed to disable them before implementing a proper fix, they were likely also targeted and may need to further disable the gem to gold exchange, otherwise all gambling linked to gold can be real money gambling.

  • Imba.9451Imba.9451 Member ✭✭✭
    edited September 28, 2018

    @Turk.5460 said:

    I like the current system and how it supports GW2.

    If you want GW2 supported, the you surely won't mind it to be without gambling.

    @Sariel.2143 said:
    Wauw. I dont think they did enough research.

    First of all its about lootboxes that give an advantage over other players.

    No. It's about the game of chance. It's about paying for a cahnce to receive the items you want. It's about absuing psychological tenedncies of gambling addiction.

    @ Gunnarwish
    Don't worry, there are enough people who support you.
    There will always be contrarian people. People, who would lose nothing by eradicating lootboxes, but gain the ability to buy stuff directly. People who simply want to opppose something.
    You did the right thing. And I hope many countries follow Belgium.

  • I didn't even understand why all the people where so upset with the random mount licenses a while back. I found the ok and didn't need to change for me. I get that some people got upset about and that is their right. You got so upset about that part that you wanted to ruin the gemstore for just the Belgian people. Not even the entire player base. I don't think you could call that a win. And no I honestly didn't care what you had to say anymore so I'm not reading your post. In my opinion they are full of BS anyway.

  • There might be a solution to Belgium players not being able to buy gems. They have to resort to sneaky tactics using a VPN. By changing the location of their network, maybe just MAYBE, they may be able to buy the gems.

    Also ANET should be able to counter sue the Belgium government (or whoever is putting these restrictions in place) for "Restraint of trade" because lets face it the player is essentially trading for a product.

    Also if they eventually do have to take down the BL Chests, may I suggest an alternative? Keys given as a daily chest reward.

    I also know Anet relies a lot on the sale of BL chests, Keys and gems. and profits may drop. But if it keeps us able to play this great game and keep the legal watch dogs at bay, I see no other legal alternative as to removing the keys from the gem store and making them available as a daily reward.

  • @GunnarwishFreeAccEU.8935 said:

    @Turk.5460 said:

    @GunnarwishFreeAccEU.8935 said:
    I know people will say this is a game without a monthly fee. This does not mean we need to gamble in the game with real money.

    That's just it. You don't need to. You want to.

    I like the current system and how it supports GW2.

    Sorry i should have wrote it like. That does not mean we need such a system.

    Loot boxes only exist because most people would complain if you could buy them directly at a high price. It's easier to trick people into spending more than to get people to tolerate a standard high price.

  • A question for them belgian players: which items specifically are not purchasable anymore? If I understand correctly this concerns dye kits, BLC keys and some packages where one of those is included. Is there anything else? Like.. Mount licenses?

  • @Madara.7435 said:
    A question for them belgian players: which items specifically are not purchasable anymore? If I understand correctly this concerns dye kits, BLC keys and some packages where one of those is included. Is there anything else? Like.. Mount licenses?

    Anything where (a) money changes hands and (b) the outcome isn't certain.

    • Dye kits
    • BL Keys
    • MountFit RNG licenses (the 'select' ones are fine)
    • Any bundle or package that contains any of the above.

    "Face the facts. Then act on them. It's ...the only doctrine I have to offer you, & it's harder than you'd think, because I swear humans seem hardwired to do anything but. Face the facts. Don't pray, don't wish, ...FACE THE FACTS. THEN act." — Quellcrist Falconer

  • Adzekul.3104Adzekul.3104 Member ✭✭✭
    edited September 28, 2018

    To Anet for your consideration on this issue. Belgium is one country and the player base coming from that country might not be so very large, but this "item not available in your region" approach is only going to make Anet look bad and cause you to lose players (regardless if the same applies to other games or not). So while the issue is limited to one country, you might find time to consider and prepare alternate approaches, since the EU will quite likely follow suit. If you have "item not available in your region" for all EU players, you will lose a lot of EU players from your player base, and this will be a significant portion of your player base. Short summary: your business model is under threat and needs to adapt to changing regulations.

  • Hopefully this will eventually lead to removing the RNG component from the gemstore and letting us buy the items we want (I'm thinking BL chest items and 1st gen mount skins)

  • @Adzekul.3104 said:
    To Anet for your consideration on this issue. Belgium is one country and the player base coming from that country might not be so very large, but this "item not available in your region" approach is only going to make Anet look bad and cause you to lose players (regardless if the same applies to other games or not). So while the issue is limited to one country, you might find time to consider and prepare alternate approaches, since the EU will quite likely follow suit. If you have "item not available in your region" for all EU players, you will lose a lot of EU players from your player base, and this will be a significant portion of your player base. Short summary: your business model is under threat and needs to adapt to changing regulations.

    I think ArenaNet is aware of this as are most other game publishers. It will not take many years before more countries in EU (and maybe outside the EU too) will follow Belgium and forbid elements of gambling in games. But that moment isn't yet. I expect ArenaNet will just add countries to the list of "item not available in your region" when necessary so they can get as much money as possible from gambling in games for as long as possible. Most European countries have a relative small population, it will take countries as Germany, France, Spain and the UK to really impact gem sales.

  • @Gaile Gray.6029 said:
    We recently disabled Gem purchases for players located in Belgium. This action was in response to the Belgian Gaming Commission's declaration that paid loot boxes violate Belgium's gambling restrictions. We have now implemented a more refined system, which only restricts the purchase of loot boxes and related items, such as chest keys, dye kits, and certain packs by players located in Belgium. For players located in Belgium, you will see the following message when viewing these items "This item is not available for purchase in your region." All other items and purchases are now available. Please read our FAQ on the subject here.

    We appreciate your patience as we worked to comply with the Belgian Gaming Commission's restrictions.

    Hello Gaile,

    I have some follow-up questions I haven't seen answered yet, nor in the FAQ. Since it affects me already as a Belgian and since other countries are looking into this as well, I was hoping you could help clarify a few things.

    • Your first post in this thread also mentioned the purchase of the Ultimate Edition versions had been disabled as well. I assume because the Instant Level 80 Boost contains some Dye Packs. Is this still disabled and if so, will Ultimate Editions of potential future expansion packs also not be offered to Belgian Players (and any region that may be excluded as a result of future laws)? Or would the offer change and drop/modify the Instant Level 80 Boost container?
    • Current Gem Store package offers often have additional items to make them more expensive than buying the individual weapon/outfit skins (ex. Dye Packs in the current Zafirah's Package). These are now unavailable under the new restrictions, despite being overall cheaper than buying all the items seperately. Will future offers take the restrictions into account and offer non-RNG Gem Store items?
    • As a direct result, the RNG Mount Adoption licences are now no longer available. Instead, only the guaranteed Mount Adoption licences are available. What this means for collectors in affected regions is that the price to get all Mount skins has been multiplied by 3, as the "bulk" purchase was through the RNG version. Has this been taken into account already?

    Thanks in advance for your reply.

  • My guess is that the Ultimate editions were excluded not because of the dye packs, per se, but rather that they came with Gems. The dye packs in the boost might be an issue going forward, but I'm guessing the initial reason was they didn't want it as a workaround for buying gems.

  • Scratchpaw.1069Scratchpaw.1069 Member ✭✭
    edited September 28, 2018

    @Sariel.2143 said:

    First of all its about lootboxes that give an advantage over other players.

    Second, gambling is legal above 21years.

    Final point, there isnt a new "law" everyone is talking about. They are just looking into it. (And to be honest, everyones busy with the upcoming elections)

    Just get an age restriction on it or something.

    You say it only concerns lootboxes that give an advantage over other players. Last time I read about the law, it was ANY form of gambling (i.e. any type of lootboxes). Counter-Strike weapon crates do not give you an advantage because it's just a skin. However, you can't buy any keys for the crates anymore either.

    Anet is taking the 'better safe than sorry' approach and wants GW2 to comply with the new law before it gets approved. And yes, it WILL get approved, only a matter of time.

    Age restriction is a bad idea and would just be another loophole to a shady practice. Gaming companies should be aware that lootboxes is a toxic in the current gaming industry and I really hope the rest of the EU and hopefully US will follow, so game developers will think twice before implementing such maleficent and 'cheap' ways to generate income.

    @Sariel.2143 said:
    It isnt considered gambling when there is no advantage to gain. It needs to meet this criteria:"a bet that can lead to a loss or profit".

    What would you call, for example the mount adoption license, if it isn't considered gambling in your book?

  • Turk.5460Turk.5460 Member ✭✭✭✭

    @Imba.9451 said:

    @Turk.5460 said:

    So then surely you'd like a subscription like World of Warcraft.

    No.

    Why not just...hear me out here...not buy the "gambling" items such as keys then? I don't understand how that concept is so hard. None of the items obtained influence gameplay, so there is not a necessity. If I want an item that's exclusive to the Black Lion Chests, I buy keys. I like getting things like Metabolic Primers and wardrobe unlocks along the way. I got a couple Fused skins a while back from wardrobe unlocks, things that would have been super expensive in gold. I was very happy I bought keys.

    Fort Aspenwood
    Jekkies

  • Imba.9451Imba.9451 Member ✭✭✭

    @Turk.5460 said:

    @Imba.9451 said:

    @Turk.5460 said:

    So then surely you'd like a subscription like World of Warcraft.

    No.

    Why not just...hear me out here...not buy the "gambling" items such as keys then? I don't understand how that concept is so hard. None of the items obtained influence gameplay, so there is not a necessity. If I want an item that's exclusive to the Black Lion Chests, I buy keys. I like getting things like Metabolic Primers and wardrobe unlocks along the way. I got a couple Fused skins a while back from wardrobe unlocks, things that would have been super expensive in gold. I was very happy I bought keys.

    Good for you.
    But why not... hear me out here... actually offer a way of getting these items without a game of chance involved?
    I don't understand how that concept is so hard.

    "Don't buy it then!" is not a valid argument in favor of predatory buisness practices. Quite the contrary, ignoring it will let developers test their limits more and more.
    Also, "don't buy it then!" also isn't a valid argument, when the games way of balancing out things is to grind down your patience in order to stringarm you into buying stuff.

  • Illconceived Was Na.9781Illconceived Was Na.9781 Member ✭✭✭✭
    edited September 28, 2018

    @Imba.9451 said:
    But why not... hear me out here... actually offer a way of getting these items without a game of chance involved?

    I've obtained the stuff I want without playing games of chance. 90% of my strategy involves waiting until it's available in the form I want at a price I'm willing to pay.


    Moreover I like the RNG items in the gem shop because they are fun. By far & away the best gifts I've gotten (in terms of sheer joy) have been the RNG MountFit licenses. I like the anticipation just before opening and sharing the results with the person who gifted it. 400 gems is far too much for me to pay for myself, but I'm absolutely willing to spend for some friends (or various commanders/leaders who go above and beyond week after week after week).

    To be clear: I'm not trying to convince you to change your views. I am trying to demonstrate that reasonable people can reasonably see things differently.

    "Face the facts. Then act on them. It's ...the only doctrine I have to offer you, & it's harder than you'd think, because I swear humans seem hardwired to do anything but. Face the facts. Don't pray, don't wish, ...FACE THE FACTS. THEN act." — Quellcrist Falconer

  • Turk.5460Turk.5460 Member ✭✭✭✭

    @Imba.9451 said:

    @Turk.5460 said:

    @Imba.9451 said:

    @Turk.5460 said:

    So then surely you'd like a subscription like World of Warcraft.

    No.

    Why not just...hear me out here...not buy the "gambling" items such as keys then? I don't understand how that concept is so hard. None of the items obtained influence gameplay, so there is not a necessity. If I want an item that's exclusive to the Black Lion Chests, I buy keys. I like getting things like Metabolic Primers and wardrobe unlocks along the way. I got a couple Fused skins a while back from wardrobe unlocks, things that would have been super expensive in gold. I was very happy I bought keys.

    Good for you.
    But why not... hear me out here... actually offer a way of getting these items without a game of chance involved?
    I don't understand how that concept is so hard.

    "Don't buy it then!" is not a valid argument in favor of predatory buisness practices. Quite the contrary, ignoring it will let developers test their limits more and more.
    Also, "don't buy it then!" also isn't a valid argument, when the games way of balancing out things is to grind down your patience in order to stringarm you into buying stuff.

    "Don't buy it then!" is absolutely a valid argument. It may not be a valid argument to you, but it certainly is to most everyone else. I'm sad you find black lion chests to be "predatory." Maybe it's time you play games that don't involve practices that you personally do not agree with. I support the Gem Store and all it has to offer, I see nothing in there come across as predatory, since none of the items influence gameplay what-so-ever.

    Nobody is "strong-arming" you into buying anything, get a grip, reevaluate your willpower. You can continue to play the game the exact same way you always have without any of the cosmetic items. This is how we've supported the game without subscriptions for 6 years, and this is how we're going to continue to support the game without subscriptions. You think expansion packs alone bring in enough revenue to continue paying the employees, servers and maintenance, ongoing player support and new content?

    Oh, and finally - NOT A SINGLE DIME NEEDS TO BE SPENT TO GET ANY OF THE ITEMS AS GEMS CAN BE PURCHASED WITH IN-GAME GOLD.
    drops mic

    Fort Aspenwood
    Jekkies

  • @Scratchpaw.1069 said:

    @Sariel.2143 said:

    First of all its about lootboxes that give an advantage over other players.

    Second, gambling is legal above 21years.

    Final point, there isnt a new "law" everyone is talking about. They are just looking into it. (And to be honest, everyones busy with the upcoming elections)

    Just get an age restriction on it or something.

    You say it only concerns lootboxes that give an advantage over other players. Last time I read about the law, it was ANY form of gambling (i.e. any type of lootboxes). Counter-Strike weapon crates do not give you an advantage because it's just a skin. However, you can't buy any keys for the crates anymore either.

    Anet is taking the 'better safe than sorry' approach and wants GW2 to comply with the new law before it gets approved. And yes, it WILL get approved, only a matter of time.

    Age restriction is a bad idea and would just be another loophole to a shady practice. Gaming companies should be aware that lootboxes is a toxic in the current gaming industry and I really hope the rest of the EU and hopefully US will follow, so game developers will think twice before implementing such maleficent and 'cheap' ways to generate income.

    @Sariel.2143 said:
    It isnt considered gambling when there is no advantage to gain. It needs to meet this criteria:"a bet that can lead to a loss or profit".

    What would you call, for example the mount adoption license, if it isn't considered gambling in your book?

    You could sell those cs go skins for real money. Mount adaptation liscences arent gambling. They said so themselves.

    Keep on reading or mail them yourself.
    Can find the mail when you type "kansspelcommisie contact" in google.

This discussion has been closed.
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