World Linking Error 21 December 2018 — Guild Wars 2 Forums

World Linking Error 21 December 2018

An error was made in configuring the world links for North America. The list of linked words that was posted on 21 December 2018 was accurate. However, two links – one each meant for the Crystal Desert and Gates of Madness worlds – were accidentally applied to Yak’s Bend. We’re aware of this error and are very sorry that it took place.

Unfortunately, due to technological limitations, we cannot amend this error until the next scheduled reset, which will take place on 28 December 2018. Again, we apologize for this issue and intend to take steps to prevent this sort of problem from happening in the future.

Gaile Gray
Communications Manager: ArenaNet
Fansite & Guild Relations; In-Game Events; Community Showcase Live

Tagged:
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Comments

  • Strider Pj.2193Strider Pj.2193 Member ✭✭✭✭

    Thanks Gaile. Appreciate the information.

  • Kilo.2539Kilo.2539 Member ✭✭✭

    Thanks for the update.

  • Jski.6180Jski.6180 Member ✭✭✭✭

    Thank you for the heads up.

    See ELE forms and you will get my views.

  • Towelie.9504Towelie.9504 Member ✭✭✭
    edited December 22, 2018

    Since the re-links last night there probably was a lot of transfers going on. Are links going to be re-calculated to take consideration of this?

    Like prior to vs now today CD + Mag is going to be an extremely weak pair as Mag just lost likely a ton of active players as an example. I think "re-running the link algorithm" or whichever you guys may call it would probably come out with different link pairings >today< than they were >yesterday<.

  • Diku.2546Diku.2546 Member ✭✭✭

    Gaile,

    Thank you for being the "forum mom" to many of us.

    Yours truly,
    Diku

  • @Towelie.9504 said:
    Since the re-links last night there probably was a lot of transfers going on. Are links going to be re-calculated to take consideration of this?

    Like prior to vs now today CD + Mag is going to be an extremely weak pair as Mag just lost likely a ton of active players as an example. I think "re-running the link algorithm" or whichever you guys may call it would probably come out with different link pairings >today< than they were >yesterday<.

    I can't see any reason for a recalc; they'll go with the original plan.

    I think it might be worth it for anyone who transferred to one of YB's linkages to open a support ticket to refund and reverse the transfer. I think it's possible that ANet might honor the request (on the other hand, given the holidays, it might be a while before you get traction on this, so perhaps identify where you want to end up, too).

    "Face the facts. Then act on them. It's ...the only doctrine I have to offer you, & it's harder than you'd think, because I swear humans seem hardwired to do anything but. Face the facts. Don't pray, don't wish, ...FACE THE FACTS. THEN act." — Quellcrist Falconer

  • @Blocki.4931 said:
    People who would transfer because of one bad week make me question my life

    You want to transfer to someone else's life? Please share the tech with the rest of us ;)

    "Face the facts. Then act on them. It's ...the only doctrine I have to offer you, & it's harder than you'd think, because I swear humans seem hardwired to do anything but. Face the facts. Don't pray, don't wish, ...FACE THE FACTS. THEN act." — Quellcrist Falconer

  • @Blocki.4931 said:
    People who would transfer because of one bad week make me question my life

    it took 2 hours to get through reset queue last night, what guild group would ever want to deal with that

  • Immortal.1543Immortal.1543 Member ✭✭
    edited December 22, 2018

    I know of at least one major guild who transferred off the 4link last night, so @Gaile Gray.6029 the algorithm really needs to be re-run at this point. Great practice reset, but looks like next week is happening anyway lol

    EDIT: In addition, Mag is a cloud EBG server at this point and FC had a mass exodus last week. To me, the algorithm worked as intended as CD and GoM were recently stacked with bandwagoners. Sounds to me like this algorithm needs to account for how people bandwagon around more quickly than it currently does.

    imm0rtal - YB4life

  • Is there recompense regarding this error?

  • Strider Pj.2193Strider Pj.2193 Member ✭✭✭✭

    @oninsagun.5019 said:
    Is there recompense regarding this error?

    An extra bouncy chest if your server ‘loses’ because of it? Because that is the only ‘reward’ for ‘winning’

  • Menzo.2185Menzo.2185 Member ✭✭✭

    CD, GoM, HoD and SoS thanks you!!!!!
    Merry Chrismas Anet

  • Mr Pin.6728Mr Pin.6728 Member ✭✭
    edited December 22, 2018

    @Strider Pj.2193 said:

    @oninsagun.5019 said:
    Is there recompense regarding this error?

    An extra bouncy chest if your server ‘loses’ because of it? Because that is the only ‘reward’ for ‘winning’

    To be fair a lot of wvw rewards come from multiple sources that could be impacted by the developer mistake. These include rank up chests, reward track gain, drops from killed enemy players (probably the largest source of income and most impacted by this mistake.) As well as skirmish rewards. More importantly the mode is a competitive mode which a lot of players find enjoyment in. For that gameplay experience to be impacted through no fault of the players on a limited number of servers simply because an employee screwed up isn't really fair. While I'm not one to get too upset by this as life isn't fair it would be nice for the company to make a gesture, however token it may be, to those affected players as a way to show their appreciation and consideration of them.

    (edited for clarity )

  • Menzo.2185Menzo.2185 Member ✭✭✭

    I think that in the next friday Anet should relink everyone again (all NA servers). There's ppl leaving the servers after that.

  • Jeknar.6184Jeknar.6184 Member ✭✭✭✭

    @Mr Pin.6728 Some of those have some very obvious answers...

    So what about the servers stuck in the erroneous match up for a week?

    Yes, the servers will have this garbo matchup for a week.

    Are they going to see any compensation for allowing four servers to profit from a developer mistake?

    No, I don't think there will be any compensation for this mess since it's being fixed.

    Why is the mode not being disabled until a patch can be applied if technical limitations are limiting the speed with which the mistake can be corrected?

    Disabling WvW would just anger the community even further than just allowing it to continue. This also would most likely change the reset date as they would have to start a new matchup post relink.

    Are the people who transferred to take advantage of the developer mistake going to see their gems refunded once its corrected?

    Anyone who rage (or whatever reason) transfered did it on their own will and will most likely not get refunded.

    What about the scores and placement on the reset on the 28th?

    Assuming it's a relink reset, I belive they will be using glicko again, but this one is actually a good question.

    You've stacked the deck will the servers have to correct through the remainder of this pairing?

    Not even sure what this question means.

    What steps are you taking to prevent this in the future and why did it happen in the first place?

    Problably none, this was simply human mistake...

    If the system is so inflexible why wasn't there a system to check and double check it before the pairings went live?

    Who knows... Maybe they never expect this to happen...

    Ferguson's Crossing Mithril Squire (Rank 5001) - PvP Phoenix (Rank 72) - 30k Achievement Points
    Exalted Kawagima, Calamis Fatima, Hanna Flintlocke, Suzuhara Suzuka, Sally Furious Ant, Sabetha Deadeye, Bjarl of Souls, Lilian Mistwalker, Kelvena Riverstream, Zallha Wildhunt

  • Mr Pin.6728Mr Pin.6728 Member ✭✭
    edited December 22, 2018

    @jeknar I was basically trying to figure out if it was going to be a glicko reset or if placement in the matchups would be a result of the previous weeks placement (that is this weeks) slowing down the natural shake up of most repairing's. Could have been worded better.

  • or "Outnumbered"

  • Justine.6351Justine.6351 Member ✭✭✭✭

    @Heibi.4251 said:
    So the server that received the erroneous links will get to advance due to this "Bug"? Or are you going to fix the match and repeat the match-ups from this week? Very unfair to the other servers facing them. YB will now just roll over everyone. Look at the current match-up between YB, HOD and SOS - YB is walking away with it and the other servers can't stop or slow them down, and they know it. Should have been as simple as going in like you do on Friday night and re-linking the servers and zeroing the scores. If I worked there and made that mistake I would want to fix it. Professionalism should be job one. Enjoy the Christmas present YB.

    What is it 2015? Nobody cares if another server moves up.

    Anet buff me :-(
    Make me good at game!

  • Blocki.4931Blocki.4931 Member ✭✭✭✭

    @Valentine.2156 said:

    @Blocki.4931 said:
    People who would transfer because of one bad week make me question my life

    it took 2 hours to get through reset queue last night, what guild group would ever want to deal with that

    Sounds like a normal reset. Either way, that's not a reason to transfer servers right on day 1.

    Very passive aggressively chuckling, because I'm totally not mad on the Internet.

  • Kovu.7560Kovu.7560 Member ✭✭✭✭

    @Justine.6351 said:

    @Heibi.4251 said:
    So the server that received the erroneous links will get to advance due to this "Bug"? Or are you going to fix the match and repeat the match-ups from this week? Very unfair to the other servers facing them. YB will now just roll over everyone. Look at the current match-up between YB, HOD and SOS - YB is walking away with it and the other servers can't stop or slow them down, and they know it. Should have been as simple as going in like you do on Friday night and re-linking the servers and zeroing the scores. If I worked there and made that mistake I would want to fix it. Professionalism should be job one. Enjoy the Christmas present YB.

    What is it 2015? Nobody cares if another server moves up.

    I think the concern is they'll get thwomped in the next matchup if they move up a tier and lose their links.
    Probably not an issue, though. People kitten about the system, but populations across the tiers are significantly more balanced than they were before the system was implemented. Also they get a free pass this week so if they get hammered in the next matchup nobody's going to feel bad.

    Though I do agree letting it go for a week is not the correct solution, I don't know the technical side of moving servers around mid-matchup.

    ~ Kovu

    Ranger main before it was viable.
    Fort Aspenwood.

  • Liston.9708Liston.9708 Member ✭✭✭

    @strangercandy.5249 said:
    or "Outnumbered"

    @strangercandy.5249 said:
    or "Outnumbered"

    Umm HOD even more outnumbered......

  • What was the root cause of this linking issue?

    What precautions are being taken so this does not happen in the future?

    Will Crystal Desert players be compensated for having to transfer servers since WvW is unplayable?

  • Kilo.2539Kilo.2539 Member ✭✭✭

    @Justine.6351 said:

    @Heibi.4251 said:
    So the server that received the erroneous links will get to advance due to this "Bug"? Or are you going to fix the match and repeat the match-ups from this week? Very unfair to the other servers facing them. YB will now just roll over everyone. Look at the current match-up between YB, HOD and SOS - YB is walking away with it and the other servers can't stop or slow them down, and they know it. Should have been as simple as going in like you do on Friday night and re-linking the servers and zeroing the scores. If I worked there and made that mistake I would want to fix it. Professionalism should be job one. Enjoy the Christmas present YB.

    What is it 2015? Nobody cares if another server moves up.

    ^^^ there is no reason to be “happy” about winning. Play to fight and have fun.

  • @Ni In.6578 said:
    @Gaile Gray.6029 Can CD and GoM get a special title for this mistake: "Lonely"?

    Why BG was alone for YEARS and never got a title for it.

  • Geneticide.6987Geneticide.6987 Member ✭✭
    edited December 22, 2018

    @Gaile Gray.6029 said:

    Unfortunately, due to technological limitations, we cannot amend this error until the next scheduled reset, which will take place on 28 December 2018.

    Are these the same technological limitations that made it possible to change the reset schedule to a week ahead in the first place? :thinking:

    Also RIP CD.

  • @Kilo.2539 said:

    @Mazreal Blackknight.1564 said:

    @Ni In.6578 said:
    @Gaile Gray.6029 Can CD and GoM get a special title for this mistake: "Lonely"?

    Why BG was alone for YEARS and never got a title for it.

    That’s because they stacked the server and ultimately got us into the mess we’re in today.

    Can you please tell me the names of the guilds on this supposed stack server? Last I knew they had like 5 maybe 6 main wvw guilds. A nice solid group pugs who happen to play a ton of hours.

  • Kilo.2539Kilo.2539 Member ✭✭✭

    @Mazreal Blackknight.1564 said:

    @Kilo.2539 said:

    @Mazreal Blackknight.1564 said:

    @Ni In.6578 said:
    @Gaile Gray.6029 Can CD and GoM get a special title for this mistake: "Lonely"?

    Why BG was alone for YEARS and never got a title for it.

    That’s because they stacked the server and ultimately got us into the mess we’re in today.

    Can you please tell me the names of the guilds on this supposed stack server? Last I knew they had like 5 maybe 6 main wvw guilds. A nice solid group pugs who happen to play a ton of hours.

    I’m talking yearsssss ago. This mess we’re in didn’t just happen overnight.

  • Yeah but then again you have to remember BG also lots about 7 guilds since linking became a thing, so I don't know why everyone is still blaming a server that is only holding on a thin string.

    OMG, THEY GOT A LINK sorry you don't like them. And I am happy to see them get a link, their small (er) wvw community has been through hell these last few months to a year losing about 7 guilds and being locked for 2 years straight, no new players. Hell even on the small window of a mistake opening a few months ago, Agg moved over and they left cause they couldn't get their people in...

  • @Towelie.9504 said:
    Since the re-links last night there probably was a lot of transfers going on. Are links going to be re-calculated to take consideration of this?

    Like prior to vs now today CD + Mag is going to be an extremely weak pair as Mag just lost likely a ton of active players as an example. I think "re-running the link algorithm" or whichever you guys may call it would probably come out with different link pairings >today< than they were >yesterday<.

    if your transferring on day one of a linking their is a good chance you where not going to be staying with or without this 4 linking thing happening

    @Izaak.3945 said:
    What was the root cause of this linking issue?

    What precautions are being taken so this does not happen in the future?

    Will Crystal Desert players be compensated for having to transfer servers since WvW is unplayable?

    while the first two are good questions. but why would they compensate you for your own bad decision? they didn't force you to transfer

  • Heibi.4251Heibi.4251 Member ✭✭✭
    edited December 22, 2018

    I know there's nothing you can do, Gaile Gray. You just happen to be the one who gets to respond to our complaints and observations and I thank you for doing so.

    The current match up looks like this. No queues for our server anywhere. Not a very fair week ANeT. Leaving it alone is worse than the mistake. Just click on the "jpg" at the end.
    PPT:
    <img src="http://i283.photobucket.com/albums/kk299/Heibi_2008/gw259.jpg" border="0" alt="Current Matchup 1 photo gw259.jpg"/></a" title="gw259.jpg

    Map:
    <img src="http://i283.photobucket.com/albums/kk299/Heibi_2008/gw261.jpg" border="0" alt="WvW map current matchup 3 photo gw261.jpg"/></a" title="gw261.jpg

    Score:
    <img src="http://i283.photobucket.com/albums/kk299/Heibi_2008/gw260.jpg" border="0" alt="Current Matchup 2 photo gw260.jpg"/></a" title="gw260.jpg

    Henge of Denravi Commander
    CA/CH/HOD/AIR

  • @Mazreal Blackknight.1564 said:
    Yeah but then again you have to remember BG also lots about 7 guilds since linking became a thing, so I don't know why everyone is still blaming a server that is only holding on a thin string.

    OMG, THEY GOT A LINK sorry you don't like them. And I am happy to see them get a link, their small (er) wvw community has been through hell these last few months to a year losing about 7 guilds and being locked for 2 years straight, no new players. Hell even on the small window of a mistake opening a few months ago, Agg moved over and they left cause they couldn't get their people in...

    Even with the losing 7 or whatever number guild, BG was still full (stacked).
    With this latest fiasco, chances are ET will receive transfers and you guys will be back to same old 24hr coverage.
    There are servers with very less OCX/SEA coverage and i don't see them complaining. Its always when BG loses a guild that was covering a timezone, everyone there is up in arms that they weak and not a full server and should be open.

  • Ni In.6578Ni In.6578 Member ✭✭✭

    @Izaak.3945 said:
    Will Crystal Desert players be compensated for having to transfer servers since WvW is unplayable?

    Why can't you play it? I've been on almost all day. It's a fun backcap and there are a couple small scale fights.

    [VII] Spectre Legacy - Declared Best NA Guild by Grimaldi
    Crystal Desert Consul Member and President of Scrubs; declared most toxic server NA by Z E Y
    [VII] wants fights! Please bring your pug rangers for UD progress.

  • Still full, because everything is based on players HOURS. BG just happens to have the server with work from home, own their own company, retired players who put in stupid amounts of hours. Because they can, they don't have to go to school or work. And if they do they don't have to leave their homes. I don't think many people on BG minded losing some of the guilds they lost. Their main community the pugs are whats keeping the server going.

  • SkyShroud.2865SkyShroud.2865 Member ✭✭✭✭

    Morning world!

    Let's see. Looks like the long weekend is just.....gonna be sad long weekend for some who did not plan for a short vacation.

    I do hope that the relink will not follow the planned relink as the planned relink is based on a dated population data. I am confident that many have transferred due to this incident thus the link should be reviewed to ensure that the population disparity between servers is at the optimal range.

    I hope anet understood clearly that furthermore mismanagement will simply enrage your players and angry players are not gonna be pleasing.

    Founder & Leader of Equinox Solstice [TIME], a Singapore-Based International PvX Guild
    Henge of Denravi Server
    www.gw2time.com

    --

    Explanations of WvW Structures & Populations Issues

  • @MysticKatz.1708 said:
    In other words, ANET is on vacation for the holidays for the week so they likely don't have the staff to correct the issue or help in any way. Technical limitations is not likely an issue.

    They are fixing it on the 28th

    "Face the facts. Then act on them. It's ...the only doctrine I have to offer you, & it's harder than you'd think, because I swear humans seem hardwired to do anything but. Face the facts. Don't pray, don't wish, ...FACE THE FACTS. THEN act." — Quellcrist Falconer

  • i bet anet won't give us a compensation for this

  • i wouldn't be surprised if they release an emergency patch next friday to fix this and nerf warrior again just for the luls

  • I don't understand why this is such a big deal? Seriously, WvW has 0 consequences now. Just go make the best of the situation you find yourself in.

  • @Mazreal Blackknight.1564 said:
    Still full, because everything is based on players HOURS. BG just happens to have the server with work from home, own their own company, retired players who put in stupid amounts of hours. Because they can, they don't have to go to school or work. And if they do they don't have to leave their homes. I don't think many people on BG minded losing some of the guilds they lost. Their main community the pugs are whats keeping the server going.

    BG has a ton of players, it's just that none of them log into wvw except when one of two server commanders are playing. When it happens, they get a full map stack on one spot, and as soon as the commander logs off, BG's dead again. Don't blame links, blame the fair weather players/guilds who won't play without a full-on blob.

  • @SteepledHat.1345 said:
    I don't understand why this is such a big deal? Seriously, WvW has 0 consequences now. Just go make the best of the situation you find yourself in.

    Or can just take the week off and spend time with family.

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