Inscribed Shard Refund — Guild Wars 2 Forums

Inscribed Shard Refund

My son and i have been working on getting the last mount and i accidentally just now consumed the 50 i had. i thought it was a currency because of the nature of u needing them to buy one of the items for the mount. Am i able to get this reversed please it just happened. Thank you.

Tagged:

Comments

  • Ayrilana.1396Ayrilana.1396 Member ✭✭✭✭
    edited January 2, 2019

    You’ll have to submit a ticket to support as this cannot be done over the forums. No guarantees that they can even do this though.

    It’s fairly easy to obtain 50 shards by doing the hearts on a few characters. I think three of them can be quickly done and don’t require you to fight anything. If you have teleport to friend stones, you can port a newly created character to the map with them using the LFG.

  • Ashantara.8731Ashantara.8731 Member ✭✭✭✭

    Question: Isn't account sharing against the EULA?


    My GW2 content charts: (1) LWS 4, (2) PoF , (3) Personal story (pre-Claw Island/Orr) , (4) LWS 2 , (5) HoT, (6) Orr campaign , (7) LWS 3

  • Inculpatus cedo.9234Inculpatus cedo.9234 Member ✭✭✭✭
    edited January 4, 2019

    Working together does not necessarily mean Account-sharing. My guildmate and I work on many things in GW2 together. We don't share accounts, only the experience (and I don't mean XP).
    Also, I don't believe ArenaNet actions any accounts shared between family members, or actually anyone else (with the exception of PvP tournament stuff). What they may do, though, is refuse support.

  • Please do submit a ticket to the Customer Support Team so that they can discuss this matter with you. They will not reach out as a result of a forum post -- you must initiate a dialog with them. Thanks and good luck.

    Gaile Gray
    Communications Manager: ArenaNet
    Fansite & Guild Relations; In-Game Events; Community Showcase Live

This discussion has been closed.
©2010–2018 ArenaNet, LLC. All rights reserved. Guild Wars, Guild Wars 2, Heart of Thorns, Guild Wars 2: Path of Fire, ArenaNet, NCSOFT, the Interlocking NC Logo, and all associated logos and designs are trademarks or registered trademarks of NCSOFT Corporation. All other trademarks are the property of their respective owners.