We’ve heard about the bug in the Dwarven Catacombs in Thunderhead Peaks were some players are not getting the purple plate from the Graveling. We are actively working on this complicated issue and should have a fix soon. The team is also looking into improving the experience for players who have started the Catacombs plate puzzle but have to log out for long periods of time and come back unable to continue their progress. We apologize for the inconvenience! We're also working to address feedback about the lack of visibility of events in Thunderhead Peaks, as well as the communication of Pepperseed's event chain. Thank you for your patience.