Lately I've been getting almost periodic disconnects with the error 7:11. In worst cases it happens every 10-15 mins in instanced areas(WvW, PVP, fractals, story mode) and it's sucking the fun out of the game entirely. I've submitted a ticket 20 days ago with no answer. I've opened all GW2 ports and updated my modem's firmware, contacted my ISP, and they said I had a smooth connection. I'm guessing this might be a router issue or a packet loss issue. Is there anyway I can pinpoint the problem?
Also, I tried to play the game using a VPN, but there is no way in game to make sure the game is running through it. Is there anyway to check if an app uses the VPN?
Thank you all for your help.