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Entire computer freezes frequently


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  • 4 months later...

The Windows memery test or any memery test app that runs in Window doesn’t work because Windows protect sections of memery to keep itself and other apps running! To correctly test your systems memery you need a bootable memery test app like Memtest that you have to creat a bootable cd or usb flash drive to correctly test ram. Also this app needs to make several test passes to detect issues, this can take hours so it best to let this app run over night!

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  • 1 month later...

3 times today on tequatl game just locks up (not responding)

The program Gw2-64.exe version 1.0.0.1 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.Process ID: 20c8Start Time: 01d4efade9521344Termination Time: 4Application Path: C:\Program Files\Guild Wars 2\Gw2-64.exeReport Id: a070d813-f6fe-403b-8eb5-392ad00833b7Faulting package full name:Faulting package-relative application ID:Hang type: Unknown

DescriptionA problem caused this program to stop interacting with Windows.Faulting Application Path: C:\Program Files\Guild Wars 2\Gw2-64.exe

Problem signatureProblem Event Name: AppHangB1Application Name: Gw2-64.exeApplication Version: 1.0.0.1Application Timestamp: 5cad1901Hang Signature: 0b1cHang Type: 134217728OS Version: 10.0.17763.2.0.0.256.48Locale ID: 1033Additional Hang Signature 1: 0b1c7568f460f60ee6637a08d70be498Additional Hang Signature 2: c9d1Additional Hang Signature 3: c9d1c03aea792113f08b35d3507a277fAdditional Hang Signature 4: 0b1cAdditional Hang Signature 5: 0b1c7568f460f60ee6637a08d70be498Additional Hang Signature 6: c9d1Additional Hang Signature 7: c9d1c03aea792113f08b35d3507a277f

Happens when windowed or full screen. Always at the final burn when Tequatl is at 5-10%Updated to latest nvidia 419 drivers, deleted gw2 cache from %temp%, and re-ran the -repair switch on the client. None of that made any difference.

Time of this report: 4/10/2019, 20:26:14

     Operating System: Windows 10 Pro 64-bit (10.0, Build 17763) (17763.rs5_release.180914-1434)             Language: English (Regional Setting: English)  System Manufacturer: ASUS         System Model: All Series                 BIOS: 1902 (type: UEFI)            Processor: Intel® Core i7-6900K CPU @ 3.20GHz (16 CPUs), ~3.2GHz               Memory: 65536MB RAM  Available OS Memory: 65444MB RAM            Page File: 12246MB used, 118733MB available          Windows Dir: C:\WINDOWS      DirectX Version: DirectX 12  DX Setup Parameters: Not found     User DPI Setting: 120 DPI (125 percent)   System DPI Setting: 96 DPI (100 percent)      DWM DPI Scaling: Disabled             Miracast: Available, with HDCP

Display Devices

       Card name: NVIDIA GeForce GTX 1080 Ti    Current Mode: 2560 x 1440 (32 bit) (59Hz)       DxDiag Version: 10.00.17763.0001 64bit Unicode
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Does your MB have onboard graphics , if so remove your pcie graphics card, and run the game on the onboard graphics card.Performance will be poor , but if the game is OK and doesnt crash , then the problem is most likley the driver for the pcie graphics card, or the card itself, although this is rare.

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  • 2 weeks later...
  • 3 weeks later...

100% computer nub here, but I experienced a crashing issue on another game, not quite computer freezing levels of crash, but crashing nevertheless. I changed the version of windows it launched with (compatibility mode stuff) and it worked just fine afterwards with aforementioned other game. As far as how to do that, I googled it.

I tried it out on GW2, using Windows 7 as the setting. I use Windows 10. Seems to be working decently with minimal issues. Sometimes my sound lags a bit, but I'll take that over my computer freezing any day! Honestly, just might be attributed to me being a really new player and the download for all of the DLC still needs to happen.

My game settings:Windowed ModeBest appearance40-55 FPS

My specs (some might be irrelevant, but again, 100% computer nub here):MSI LaptopWindows 10Intel i7-8750H GPUNVIDIA GeForce GTX 1050 Ti64 Bit16 GB RAM

I'm not sure if that's the solution, considering I didn't get to devote too much time to playing after thinking about this, but if we just found the answer we needed, awesome! I hope this helped!

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