Zexanima.7851 Posted April 25, 2019 Share Posted April 25, 2019 They are out? What, did the elves that flip the bit on the database for "you have this outfit now" go on strike? Come on now Anet, it's bad enough you region locked the promotion. Link to comment Share on other sites More sharing options...
Zalani.9827 Posted April 25, 2019 Share Posted April 25, 2019 @misterman.1530 said:So frustrating. That website is horrible. Send an email to contact@alienwarearena.com and request to delete your account with them. That's what I did. Pathetic. Thank you, I will have to do that for my second account since I really don’t want to have to make a new email. Link to comment Share on other sites More sharing options...
Ali.1420 Posted April 25, 2019 Share Posted April 25, 2019 @"Lamont.5973" said:So how do you claim the outfit? I registered but got no notificationSame... and as of today, all of a sudden they are "out of stock". Wasn't when I gave them my info yesterday. Seriously this is such a scam for our information. Countless people signed up just to get the outfit (me included) to discover they gave no code. Link to comment Share on other sites More sharing options...
Zexanima.7851 Posted April 25, 2019 Share Posted April 25, 2019 @Ali.1420 said:@"Lamont.5973" said:So how do you claim the outfit? I registered but got no notificationSame... and as of today, all of a sudden they are "out of stock". Wasn't when I gave them my info yesterday. Seriously this is such a scam for our information. Countless people signed up just to get the outfit (me included) to discover they gave no code. Right? I grabbed my code at work when they said they were still in stock on the outfits. Entered it when I got home and just got the dumb egg though. Wouldn't have even bothered if I knew that was going to happen. Scamnet got me info taken. Link to comment Share on other sites More sharing options...
misterman.1530 Posted April 25, 2019 Share Posted April 25, 2019 @Zexanima.7851 said:@Ali.1420 said:@"Lamont.5973" said:So how do you claim the outfit? I registered but got no notificationSame... and as of today, all of a sudden they are "out of stock". Wasn't when I gave them my info yesterday. Seriously this is such a scam for our information. Countless people signed up just to get the outfit (me included) to discover they gave no code. Right? I grabbed my code at work when they said they were still in stock on the outfits. Entered it when I got home and just got the dumb egg though. Wouldn't have even bothered if I knew that was going to happen. Scamnet got me info taken.And the sad fact is, it's a freaking t-shirt that makes you look like something attending Coachella. If I had known it was the exact same thing as the Kung Fu tea fiasco, I wouldn't have bothered. Shame on me for not researching it first. Link to comment Share on other sites More sharing options...
Zexanima.7851 Posted April 25, 2019 Share Posted April 25, 2019 @misterman.1530 said:@Zexanima.7851 said:@Ali.1420 said:@"Lamont.5973" said:So how do you claim the outfit? I registered but got no notificationSame... and as of today, all of a sudden they are "out of stock". Wasn't when I gave them my info yesterday. Seriously this is such a scam for our information. Countless people signed up just to get the outfit (me included) to discover they gave no code. Right? I grabbed my code at work when they said they were still in stock on the outfits. Entered it when I got home and just got the dumb egg though. Wouldn't have even bothered if I knew that was going to happen. Scamnet got me info taken.And the sad fact is, it's a freaking t-shirt that makes you look like something attending Coachella. If I had known it was the exact same thing as the Kung Fu tea fiasco, I wouldn't have bothered. Shame on me for not researching it first.I didn't even want it that badly but thought I might as well since it's free. The aggravating part is that I went through the effort to not even get it anyways. I don't care about the ugly outfit that much, it's just the principle of it. Link to comment Share on other sites More sharing options...
Cathbadb.6079 Posted April 25, 2019 Share Posted April 25, 2019 If this has taught me anything it's that Arenanet really doesn't know what they're doing when it comes to these promos. This is what , the third time this has happened? I didn't even know about this promotion until someone on my server tried to sell the code for the Dragon T-shirt and another player responded by saying anyone could get it by going to the Arenanet website and following the instructions (which took a bit of doing since the information is somewhat buried). I was a little perplexed that I hadn't received an email from Arenanet (despite being signed up for news/updates). I'm not really concerned about my personal information being sold, heck Facebook and every other social media platform does this, so why not Arenanet (via Alienware) too?I am (more than anything) annoyed at the lack of response from Arenanet on this issue. The generic "we're looking into this" just doesn't cut it.Some of the things Arenanet has been doing lately seems out of character. As if someone else is suddenly running the finance department. Consider that Black Lion chests now offer a claim ticket scrap and a mini (which I consider to be a junk item), not to mention receiving actual junk items in BL chests a few months ago. Who thought that was a good idea? I'm rather unhappy with a mini and a scrap ticket being a guaranteed drop item. I guess some people like minis, but I see them as a worthless item. If I buy or earn a BL key I would hope my effort is rewarded with something useful but lately it just seems to be trash items. Kinda like this promo. Arenanet gives the promise of a worthwhile item but it ends up being a trash item worth nothing at all.I've been playing this game since GW1 Prophecies. I expected better from Arenanet. I'm concerned about the layoffs that occurred. I'm wondering if the same thing is going to happen here that happened to Rift (Trion). I miss Gaille Grey. I would be willing to pay a subscription fee to have her back at the helm on these forums. Link to comment Share on other sites More sharing options...
Ok I Did It.2854 Posted April 25, 2019 Share Posted April 25, 2019 From reading the topics on reddit about this being another disaster, im glad that EU could not partake in it, its so clear that they arent prepared for these type of offers etc from outside companies, and the ones they do select seem to be using it for data harvesting/marketing, so yes, please by all means keep these types of offers as US only, as im fairly sure EU would have laws against some of this.Also for those who signed up, the only way to apparently remove yourself it to contact alien ware support and ask them to delete your account. Good Luck with that. Link to comment Share on other sites More sharing options...
AlexxxDelta.1806 Posted April 25, 2019 Share Posted April 25, 2019 Am I the only one who's kinda glad the codes for this ran out? I hate seeing this kitten outfit in-game. It's just as immersion-breaking as SAB stuff, if I wanted characters in shorts and t-shirts I'd play old Tomb Raider not a fantasy MMOrpg. I would argue the EU part of the deal is more tasteful at least. Link to comment Share on other sites More sharing options...
smitske.4912 Posted April 25, 2019 Share Posted April 25, 2019 @Stephane Lo Presti.7258 said:@derd.6413 said:i'm getting a sense that anet doesn't like EuropeThis promotion provides different kinds of prizes depending on where you you live, because of the way our partner Alienware built it (the Dell part of this is not available outside of the US). European players are able to grab a Miniature Egg if they register to Alienware Arena. We're working on promotions that will be available to our European players later.All European players or will us Belgians be shafted again with that? Link to comment Share on other sites More sharing options...
Rumbleguard.2961 Posted April 25, 2019 Share Posted April 25, 2019 I received my Egg, but never received my outfit. Anyone got any advice? Link to comment Share on other sites More sharing options...
Zexanima.7851 Posted April 25, 2019 Share Posted April 25, 2019 @Rumbleguard.2961 said:I received my Egg, but never received my outfit. Anyone got any advice?Same. Not really anything you can do about it but could submit a support ticket I guess. Doubt it will do any good though. Link to comment Share on other sites More sharing options...
Warkind.6745 Posted April 25, 2019 Share Posted April 25, 2019 This outfit seems to be cursed. Link to comment Share on other sites More sharing options...
Cathbadb.6079 Posted April 25, 2019 Share Posted April 25, 2019 Hmm still no reply from Arenanet on these forums. I'm in the same time zone as Arenanet HQ and it's currently 4:17 Pm with no reply. Gail Grey would have responded by now, several times. Link to comment Share on other sites More sharing options...
Guest Posted April 25, 2019 Share Posted April 25, 2019 How the hell does a digital item go "Out of Stock," and how the hell could they only supply enough "stock" of it to last < 1 day for a "promotion" leading up to an event weeks away? This couldn't have been handled any worse. Right now to "promote" (?) the final release, if you register you get... a bunch of useless perks for posting in the Alienware forum. Nothing at all in this game. Less than a day after the email was sent out.Basically just amounts to a giant tease - "here, this thing that hasn't been available since game launch, you can have one! Psych! It's gone!"SMH. Really, really, really poor customer touch guys. Link to comment Share on other sites More sharing options...
Just a flesh wound.3589 Posted April 26, 2019 Share Posted April 26, 2019 How could they only supply enough "stock" of it to last < 1 day for a "promotion" leading up to an event weeks away?Poor design. imo what happened is that since the codes aren’t account bound, at the start people made multiple accounts to grab multiple outfit codes so they can sell the codes for money or for gold. ANet should have been aware that this would happen as it happened with the Kung Fu Tea giveaway also. They should have bound the outfit code to the email because not doing so made it a situation where the site is harvesting our information and we are not getting what was advertised because people “creatively utilized” the system to get multiple codes. Link to comment Share on other sites More sharing options...
Zalani.9827 Posted April 26, 2019 Share Posted April 26, 2019 @Rumbleguard.2961 said:I received my Egg, but never received my outfit. Anyone got any advice?Did you click on the blog link to register?, apparently if you didn’t and registered by site you wouldn’t get it. Link to comment Share on other sites More sharing options...
Gop.8713 Posted April 26, 2019 Share Posted April 26, 2019 @Cathbadb.6079 said:Hmm still no reply from Arenanet on these forums. I'm in the same time zone as Arenanet HQ and it's currently 4:17 Pm with no reply. Gail Grey would have responded by now, several times.I disagree. Anet has always been fair-to-poor at communicating when things go wrong and I would argue that while the immediate situation proves they still have a long way to go they have actually improved in this area overall in the past several months . . . Link to comment Share on other sites More sharing options...
Iza.6415 Posted April 26, 2019 Share Posted April 26, 2019 Does anet just lure us to sign up and fishing our info? Link to comment Share on other sites More sharing options...
chaoticshelly.2846 Posted April 26, 2019 Share Posted April 26, 2019 @Iza.6415 said:Does anet just lure us to sign up and fishing our info?Pretty much Link to comment Share on other sites More sharing options...
Harvest.2506 Posted April 26, 2019 Share Posted April 26, 2019 People are being siphoned of their information and not even getting there codes, This is "Kung Fu Tea" All Over Again Link to comment Share on other sites More sharing options...
ScyeRynn.4218 Posted April 26, 2019 Share Posted April 26, 2019 It's a digital item.... Send everyone who registered a code. Seriously, 2019 and you're running out of stock of a digital item.... Link to comment Share on other sites More sharing options...
Dark Sorcerer.6420 Posted April 26, 2019 Share Posted April 26, 2019 OK, so if there are remaining keys for Mini Egg from Alienware Arena, how comes it does not display the key that was given to you? Are you sure this is working right? Link to comment Share on other sites More sharing options...
Artphul.1403 Posted April 26, 2019 Share Posted April 26, 2019 im in US...no outfit...No kind find Link to comment Share on other sites More sharing options...
Linken.6345 Posted April 26, 2019 Share Posted April 26, 2019 @"VAHNeunzehnsechundsiebzig.3618" said:mini egg is basically worthless.So you did two free outfits for NA, ZERO for everybody else.Does that really sound right at anet? REALLY?Dont forget that if they used the heroic boost on a new account they got a free core account for daily login rewards. Link to comment Share on other sites More sharing options...
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