Ticket not having a response — Guild Wars 2 Forums

Ticket not having a response

aka Nessuno.9305aka Nessuno.9305 Member

Hi, i am writing for a friend, he can't login because is unable to Access through SMS, hes old phone number is not active anymore.
He made an anonymous ticket because he can't log-in and still has no response.
ticket #7328924
Please, any feedback or response time?
Thank you!

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Comments

  • Hi,

    The Customer Support team will reply to your friend's ticket as soon as they can. The response time depends on the volume of tickets they have and also the particular support issues, so please be patient with them. Since we cannot help you on the Guild Wars 2 forums, I'm going to close this thread.

    Thanks!


    Stéphane Lo Presti
    Content Marketing Manager

This discussion has been closed.
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