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Crash instead of cinematics

YusufOzsoy.2057

By YusufOzsoy.2057
in Account & Technical Support

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YusufOzsoy.2057

YusufOzsoy.2057

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So i was having crashes back in HoT stories couple weeks ago then suddenly it fixed (after patch i guess), now i bought PoF and was doing stories and same thing happened. Was wondering if anyone have same problems because this thing is really specific. When i do some story chapter with a cinematic, game crash instead of showing me the cinematic. I dont want to re-install the game so i did repair and tried closing everything in background, plugged of the second monitor etc.

*--> Crash <--*Exception: c0000005  Memory at address 00000000`00000000 could not be readApp: Gw2-64.exe Pid: 9332Cmdline: -clientport 80BaseAddr: 00007FF7710B0000ProgramId: 101Build: 92121Module: bink2w64.dllWhen: 2018-09-10T14:56:23Z 2018-09-10T17:56:23+03:00Uptime:   0 days  0:12:37Flags: 0*--> System <--*Name: 19211cb9IpAddr: 192.168.1.20Processors: 4 [GenuineIntel:6:12:3]OSVersion: Windows 10.0 (64 bit)*--> System Memory <--*Physical:  4658MB/ 8077MB  57%Paged:     7484MB/11789MB  63%Virtual:  134211292MB/134217727MB  3%Load: 42%CommitTotal:   4305MBCommitLimit:  11789MBCommitPeak:    4891MBSystemCache:   3620MBHandleCount:  47199ProcessCount:   129ThreadCount:   1672*--> Process Memory <--*Private:         1749MBWorkingSet:      1500MBPeakWorkingSet:  1751MBPageFaults:   1757707*--> Memory Category Usage (Inclusive) <--*[Category]                 [size(MB)]  [Count]     Root                       816.42      462353      Programmer Data            597.27      233185      VRAM                       278.91      18765       Game                       271.75      147007      Engine                     200.70      67495       Content                    194.56      52045       Uncategorized              157.19      210344      Model-Programmer           126.06      9273        Collections                89.15       1285        Dictionary                 88.63       366         VRAM - Gr Postproc         76.34       17          Text                       57.65       5984        Gr                         56.81       40934       VRAM - Prop Tex            46.90       537         Gr Umbra                   42.67       1726        Collide                    32.54       14673       VRAM - DirectX Geo Buffers 30.56       1520        Art Assets                 29.43       4151        I/O                        25.64       1060        Archive                    24.26       38          VRAM - DDI Shader          24.25       15756       Character Models           23.15       1237        Composite Models           23.02       170         Composite Tex              22.56       102         *--> Memory Category Usage (Exclusive) <--*[Category]                 [size(MB)]  [Count]     Content                    194.56      52045       Uncategorized              157.19      210344      Model-Programmer           124.72      7703        Dictionary                 88.63       366         VRAM - Gr Postproc         76.34       17          Text                       57.65       5984        VRAM - Prop Tex            46.90       537         Gr Umbra                   42.67       1726        VRAM - DirectX Geo Buffers 30.56       1520        Archive                    24.26       38          VRAM - DDI Shader          24.25       15756       Composite Tex Pool         22.56       102         VRAM - Character Tex       21.40       353         Collide                    15.88       1448        VRAM - UI Textures         14.10       300         Collide Havok              12.33       12575       Composite                  10.66       1602        VRAM - Gr Img              9.49        6           Audio FMOD                 8.61        1232        VRAM - Gr Shadow           8.00        1           VRAM - Terrain PgdImg      7.83        32          VRAM - Terrain Tex         7.35        41          Game                       4.78        30390       VRAM - Prop Geo            4.68        38          *--> DllList <--*D:\Program Files (x86)\Guild Wars 2\Gw2-64.exeC:\WINDOWS\SYSTEM32\ntdll.dllC:\WINDOWS\System32\KERNEL32.DLLC:\WINDOWS\System32\KERNELBASE.dllC:\WINDOWS\System32\USER32.dllC:\WINDOWS\System32\win32u.dllC:\WINDOWS\System32\GDI32.dllC:\WINDOWS\System32\gdi32full.dllC:\WINDOWS\System32\msvcp_win.dllC:\WINDOWS\System32\ucrtbase.dllC:\WINDOWS\System32\ADVAPI32.dllC:\WINDOWS\System32\msvcrt.dllC:\WINDOWS\System32\sechost.dllC:\WINDOWS\System32\RPCRT4.dllC:\WINDOWS\System32\WS2_32.dllC:\WINDOWS\System32\WINTRUST.dllC:\WINDOWS\System32\MSASN1.dllC:\WINDOWS\SYSTEM32\WTSAPI32.dllC:\WINDOWS\SYSTEM32\WINMM.dllC:\WINDOWS\System32\CRYPT32.dllC:\WINDOWS\SYSTEM32\VERSION.dllC:\WINDOWS\System32\PSAPI.DLLC:\WINDOWS\System32\ole32.dllC:\WINDOWS\SYSTEM32\winmmbase.dllC:\WINDOWS\System32\combase.dllC:\WINDOWS\System32\cfgmgr32.dllC:\WINDOWS\System32\bcryptPrimitives.dllC:\WINDOWS\System32\OLEAUT32.dllC:\WINDOWS\System32\SHELL32.dllC:\WINDOWS\System32\shcore.dllC:\WINDOWS\System32\windows.storage.dllC:\WINDOWS\System32\shlwapi.dllC:\WINDOWS\System32\kernel.appcore.dllC:\WINDOWS\System32\profapi.dllC:\WINDOWS\System32\powrprof.dllC:\WINDOWS\System32\FLTLIB.DLLC:\WINDOWS\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.17134.228_none_2c308c7e8af52b62\gdiplus.dllC:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.17134.228_none_f95000f73097dead\COMCTL32.dllC:\WINDOWS\SYSTEM32\USP10.dllC:\WINDOWS\SYSTEM32\MSACM32.dllC:\WINDOWS\SYSTEM32\MSIMG32.dllC:\WINDOWS\SYSTEM32\Secur32.dllC:\WINDOWS\SYSTEM32\CRYPTBASE.DLLC:\WINDOWS\SYSTEM32\SSPICLI.DLLC:\WINDOWS\System32\IMM32.DLLC:\WINDOWS\SYSTEM32\dbghelp.dllC:\WINDOWS\system32\uxtheme.dllC:\WINDOWS\System32\imagehlp.dllC:\WINDOWS\SYSTEM32\CRYPTSP.dllC:\WINDOWS\system32\rsaenh.dllC:\WINDOWS\SYSTEM32\bcrypt.dllC:\WINDOWS\SYSTEM32\gpapi.dllC:\WINDOWS\SYSTEM32\cryptnet.dllC:\WINDOWS\System32\clbcatq.dllC:\WINDOWS\SYSTEM32\ntmarta.dllC:\WINDOWS\System32\MSCTF.dllC:\WINDOWS\system32\dwmapi.dllC:\WINDOWS\system32\napinsp.dllC:\WINDOWS\system32\pnrpnsp.dllC:\WINDOWS\system32\NLAapi.dllC:\WINDOWS\System32\mswsock.dllC:\WINDOWS\SYSTEM32\DNSAPI.dllC:\WINDOWS\System32\NSI.dllC:\WINDOWS\SYSTEM32\IPHLPAPI.DLLC:\WINDOWS\System32\winrnr.dllC:\WINDOWS\System32\fwpuclnt.dllC:\Windows\System32\rasadhlp.dllC:\WINDOWS\System32\TextInputFramework.dllC:\WINDOWS\System32\CoreUIComponents.dllC:\WINDOWS\System32\CoreMessaging.dllC:\WINDOWS\SYSTEM32\wintypes.dllC:\WINDOWS\SYSTEM32\WindowsCodecs.dllD:\Program Files (x86)\Guild Wars 2\bin64\CoherentUI64.dllC:\WINDOWS\SYSTEM32\d3d9.dllC:\WINDOWS\SYSTEM32\WINNSI.DLLC:\WINDOWS\SYSTEM32\DPAPI.dllC:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_52ac7eb8f32780d5\nvldumdx.dllC:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_52ac7eb8f32780d5\nvd3dumx.dllC:\WINDOWS\SYSTEM32\nvapi64.dllC:\WINDOWS\System32\SETUPAPI.dllC:\WINDOWS\SYSTEM32\dxgi.dllC:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvStereoApiI64.dllC:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPI64.dllC:\WINDOWS\SYSTEM32\DEVOBJ.dllC:\WINDOWS\SYSTEM32\WINSTA.dllC:\WINDOWS\SYSTEM32\dcomp.dllC:\WINDOWS\System32\MMDevApi.dllC:\WINDOWS\System32\PROPSYS.dllC:\WINDOWS\SYSTEM32\wdmaud.drvC:\WINDOWS\SYSTEM32\AVRT.dllC:\WINDOWS\SYSTEM32\ksuser.dllC:\WINDOWS\SYSTEM32\AUDIOSES.DLLC:\WINDOWS\SYSTEM32\msacm32.drvC:\WINDOWS\SYSTEM32\midimap.dllC:\WINDOWS\SYSTEM32\mscms.dllC:\WINDOWS\SYSTEM32\USERENV.dllC:\WINDOWS\SYSTEM32\ColorAdapterClient.dllC:\WINDOWS\SYSTEM32\icm32.dllC:\Users\ridec\AppData\Local\Temp\4D95E73A-622F-11E5-976D-2F1989D887A8\bink2w64.dllC:\WINDOWS\SYSTEM32\DSOUND.DLL*--> Game Context <--*MapId: 1221Flags: 0x241ElapsedTime: 00:11:29*--> World State <--*<WorldState BufferCapacity="40572240" BufferUsed="11820106" DrawCalls="402" Fps="8" EffectLights="0" Lights="32" Materials="139" Particles="2818" Submodels="409" TextureLoadsPending="0" TextureMemory="590537640" Triangles="1957867" VerticesSoftwareTransformed="0" VideoMemoryTotal="109975076" CameraPos="-22228.7, -6459.15, -1145.72" CameraFwd="-0.918583, 0.0540858, 0.39151" MapName="FE4b8.6zXOU" MapNamespace="f9mCa" MapSector="IJwR+.FDUuu" MapType="Instance" MapFloor="-30" MapId="1221" MapGuid="510C08D3-625E-4336-B577-BE1D873349E1" MapTimeOfDay="1.000000" PlayerFacing="0.861146, 0.508357, 0" PlayerPos="-22749.2, -6428.5, -754.883" PlayerVelocity="0, 0, -0" />[DbgHelp.dll is C:\WINDOWS\SYSTEM32\dbghelp.dll][DbgHelp.dll version 10.0.17134.1 (64/32-bit compatible)]*-->  Thread 0x2420 <--**--> Trace <--*Pc                Rt                : Args00007ffa`53140751 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 00007ffa`5313a7b9 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 00007ffa`5313af95 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 00007ff7`71e9fb0c 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 00007ff7`71d72e0a 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 00007ff7`71d7307e 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 00007ff7`71d6374f 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 00007ff7`71d65b93 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 00007ff7`71d5fc2d 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 00007ff7`716ac084 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 00007ff7`71442cce 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 00007ff7`71440e3e 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 00007ff7`71440ab9 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 00007ff7`7144221f 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 00007ff7`714404bc 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 00007ff7`7126b2a1 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 00007ff7`713f9839 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 00007ffa`653b3034 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 00007ffa`65501431 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 *--> Thread registers <--*rax=0000001a536fedb0 rbx=000001d406dd2b20 rcx=0000000000000000rdx=0000001a536fedf8 rsi=0000000000000002 rdi=00000000010b9400rip=00007ffa53140751 rsp=0000001a536fed90 rbp=0000000000000001 r8=000001d406dd2b8c  r9=000000000001c400 r10=0000000000000000r11=000001d402f42260 r12=0000000000000000 r13=000000000000ac44r14=000000000000bb80 r15=000000000002c900cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010246rax-32 0000001A536FED90  00000000`00000000 000001d4`06dd0900 00000000`00000001 00007ff7`71e9fcb4 rax +0 0000001A536FEDB0  0000bb80`00020001 00100004`0002ee00 00000000`00000000 00007ffa`531357e9 rax+32 0000001A536FEDD0  00000000`00000000 00007ffa`00000000 00007ffa`00000022 00000000`00000000 rbx-32 000001D406DD2B00  000004a8`00000592 000005ae`000004a9 0000051c`0000056f 000004b1`000004b0 rbx +0 000001D406DD2B20  00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 rbx+32 000001D406DD2B40  00000000`00000000 00000000`00000000 0000bb80`00000000 00000002`00000010 rdx-32 0000001A536FEDD8  00007ffa`00000000 00007ffa`00000022 00000000`00000000 00000000`0002cbc0 rdx +0 0000001A536FEDF8  000180e0`00000018 00000000`0001c400 0000001a`536fedb0 00000000`00000010 rdx+32 0000001A536FEE18  000001d4`06dd0900 00000000`00000001 00007ffa`5313a7b9 00000000`00000002  r8-32 000001D406DD2B68  00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000  r8 +0 000001D406DD2B88  00000000`00000000 0001c400`00000000 0000bb80`00002600 00000002`00000010  r8+32 000001D406DD2BA8  00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 *--> Code <--*00007ffa`53140731  68180000 00c74424 6ce08001 00894424 h.....D$l.....D$00007ffa`53140741  70488d44 2420488d 54246848 89442478 pH.D$ H.T$hH.D$x00007ffa`53140751  488b0145 33c9ff50 1885c079 0733c0e9 H..E3..P...y.3..00007ffa`53140761  04010000 837b3808 8b437889 43407505 .....{8..Cx.C@u.00007ffa`53140771  03c08943 40488d4b 6cc78388 000000ff ...C@H.Kl.......00007ffa`53140781  7f0000c7 838c0000 00ff7f00 004489a3 .............D..*--> Stack <--*0000001a`536fed90  00000000`00000000 000001d4`06dd0900 00000000`00000001 00007ff7`71e9fcb4 ...........................q....0000001a`536fedb0  0000bb80`00020001 00100004`0002ee00 00000000`00000000 00007ffa`531357e9 .........................W.S....0000001a`536fedd0  00000000`00000000 00007ffa`00000000 00007ffa`00000022 00000000`00000000 ................"...............0000001a`536fedf0  00000000`0002cbc0 000180e0`00000018 00000000`0001c400 0000001a`536fedb0 ..........................oS....0000001a`536fee10  00000000`00000010 000001d4`06dd0900 00000000`00000001 00007ffa`5313a7b9 ...........................S....0000001a`536fee30  00000000`00000002 00000000`00000000 00000000`00000000 000001d4`06dd0900 ................................0000001a`536fee50  000001d4`02004410 000001d4`06dd0900 00000000`02104400 00000000`00000000 .D...............D..............0000001a`536fee70  00000000`00000000 00000000`0000bb80 000001d4`02f42260 c9fb7f49`00000000 ................`"..........I...0000001a`536fee90  05c318f0`6932424b 0001d004`00000ab4 00000780`00000ab4 0000001e`00000330 KB2i....................0.......0000001a`536feeb0  00000010`00000001 00000000`00000001 00000000`000004b4 00007ffa`654c7b3a ........................:{Le....0000001a`536feed0  000001d4`6d5d4b10 ffffffff`fffffffc 000085b6`5c24db47 80000000`80000000 .K]m............G.$\............0000001a`536feef0  00000000`00000000 0000001a`536ff038 0000001a`536ff1f8 00000000`00000003 ........8.oS......oS............0000001a`536fef10  000001d4`141c179c 0000001a`536ff060 0000001a`536fef91 00007ffa`654c747c ........`.oS......oS....|tLe....0000001a`536fef30  00000000`00000000 00000000`00000000 0000001a`536fef91 0000001a`536ff060 ..................oS....`.oS....0000001a`536fef50  0000001a`536fefac 0000001a`536fefa8 0000001a`536ff010 0000001a`536fef90 ..oS......oS......oS......oS....0000001a`536fef70  000004b4`653815b0 00000000`00000000 000001d4`141c179c 00000003`00000020 ..8e.................... .......0000001a`536fef90  00000000`00000000 00000003`00000002 40cb116b`000002b0 00000001`536cd652 ....................k..@R.lS....0000001a`536fefb0  0000001a`520f5000 ca2114a1`421b482a 00000000`00000000 0000001a`536ff1f8 .P.R....*H.B..!...........oS....0000001a`536fefd0  00000000`00000000 0000001a`536ff290 0000001a`536ff0f0 00007ffa`654c7084 ..........oS......oS.....pLe....0000001a`536feff0  0000001a`536ff1a0 0000001a`536ff400 000001d4`653815b0 0000001a`536ff038 ..oS......oS......8e....8.oS....0000001a`536ff010  0000001a`536ff060 00000000`00000000 00000330`00000780 00000000`00000ab4 `.oS................0...........0000001a`536ff030  0000001e`00000000 00000000`00000001 00000010`02004410 00000000`05c318f0 .................D..............0000001a`536ff050  00000000`00000000 00000000`00000001 00000000`00000000 00000000`00000000 ................................0000001a`536ff070  00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................0000001a`536ff090  00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................0000001a`536ff0b0  00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................0000001a`536ff0d0  00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................0000001a`536ff0f0  00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................0000001a`536ff110  00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................0000001a`536ff130  00000000`00000000 000001d4`06dd2f20 00001980`00000080 00000ab4`0001d004 ........ /......................0000001a`536ff150  00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................0000001a`536ff170  00000000`6932424b 00000000`00000000 00000000`00000000 00000000`00000000 KB2i............................*--> Error Logs <--*Texture missing mip chain: 0x1b61f5Model '0x08223a': Failed to resolve AimIK bone indices.Model '0x080b24': Failed to resolve AimIK bone indices.Texture missing mip chain: 0x093493Texture missing mip chain: 0x093483Model '0x06ef38': Permutation 'w' not found, auto selecting permutationModel '0x1bc904': Permutation 'default' not found, auto selecting permutationContent is referencing a propID that doesn't exist propId='2227141302974159134'Model '0x1bc904': Permutation 'default' not found, auto selecting permutationContent is referencing a propID that doesn't exist propId='2227141302974159134'Content is referencing a propID that doesn't exist propId='2227141302974159134'Model '0x1bc904': Permutation 'default' not found, auto selecting permutationModel '0x1bc904': Permutation 'default' not found, auto selecting permutationContent is referencing a propID that doesn't exist propId='2227141302974159134'Content is referencing a propID that doesn't exist propId='2227141302974159134'*--> DirectX Device Info <--*VendorId    = 0x10deDeviceId    = 0x1d01Version     = 24.21.0013.9882Description = NVIDIA GeForce GT 1030Compat      = 0x00100000VidMem      = 2048 MB
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YusufOzsoy.2057

YusufOzsoy.2057

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@Orimidu.9604 said:That's because bink2w64.dll is packed into gw2.dat and unloaded into the Users/User/AppData/Local/Temp directory when the game is running or needs it. The problem may not be the file itself, but the game's permissions to read and write to the Temp directory.

So what should i do? What can be the possible solutions?

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Ashantara.8731

Ashantara.8731

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@"YusufOzsoy.2057" said:Module: bink2w64.dll

bink is a movie format often used in games (mostly in intros). Perhaps a codec is missing or the DLL is interfering with something. Did you receive a specific error message?

https://www.solvusoft.com/en/files/missing-not-found-error/dll/windows/ubi-soft-entertainment/watch-dogs/bink2w64-dll/Scroll down and start with steps 5, 8 and 9. Hopefully, one of these will solve the issue.

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Orimidu.9604

Orimidu.9604

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@"Inculpatus cedo.9234" said:I think it's a Windows file, or a file that comes with Windows (RAD video file). Here's a download site: https://fix4dll.com/bink2w64_dll

And/or you can contact the Tech CS Team for assistance via the 'Support' link above/below.

Good luck.

I believe the game.dat file houses bink2w64.dll because I do not have that file in the installation folder or any of my system folders. I don't get crashes on cutscenes either. A forum search shows the .dll file in the Temp directory for other users, which led me to my conclusion.

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Orimidu.9604

Orimidu.9604

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@Ashantara.8731 said:

@YusufOzsoy.2057 said:Module: bink2w64.dll

bink is a movie format often used in games (mostly in intros). Perhaps a codec is missing
or
the DLL is interfering with something. Did you receive a specific error message?

Scroll down and start with steps 5, 8 and 9. Hopefully, one of these will solve the issue.

Hmm, I would think Step 2 is the more likely solution, but since Anet unloads their own version of the .dll to the Temp directory, the game wouldn't need to read from the registry to find the .dll.

@YusufOzsoy.2057 said:İ did open the game with admin's mode. And it worked so i guess it was permission thing. Thank you all.

Edit; So i was doing prologue and got the same error. So i dont know what is the problem.

Could you post your new error log to be sure it's the same issue?

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YusufOzsoy.2057

YusufOzsoy.2057

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*--> Crash <--*Exception: c0000005  Memory at address 00000000`00000000 could not be readApp: Gw2-64.exe Pid: 5608Cmdline: -clientport 80BaseAddr: 00007FF67FA20000ProgramId: 101Build: 92121Module: bink2w64.dllWhen: 2018-09-12T15:50:03Z 2018-09-12T18:50:03+03:00Uptime:   0 days  0:10:36Flags: 0*--> System <--*Name: 19211cb9IpAddr: 192.168.1.20Processors: 4 [GenuineIntel:6:12:3]OSVersion: Windows 10.0 (64 bit)*--> System Memory <--*Physical:  2563MB/ 8077MB  31%Paged:     4482MB/11661MB  38%Virtual:  134209748MB/134217727MB  3%Load: 68%CommitTotal:   7179MBCommitLimit:  11661MBCommitPeak:    7869MBSystemCache:   2681MBHandleCount:  57698ProcessCount:   147ThreadCount:   1722*--> Process Memory <--*Private:         3307MBWorkingSet:      2648MBPeakWorkingSet:  2840MBPageFaults:   1991757*--> Memory Category Usage (Inclusive) <--*[Category]              [size(MB)]  [Count]     Root                    1386.14     875403      Programmer Data         942.56      379048      VRAM                    780.26      14727       Game                    447.49      147431      VRAM - Prop Tex         395.24      2615        Engine                  361.08      192750      Uncategorized           305.40      418503      Model-Programmer        252.75      52125       Content                 194.56      52045       AgentView               180.61      555         Collections             96.05       3102        Dictionary              94.80       897         Gr                      80.80       104967      VRAM - Gr Postproc      75.39       20          Art Assets              75.04       21392       Collide                 63.15       56460       Character Models        55.24       1852        Text                    55.11       4513        Composite Models        55.07       1332        VRAM - Terrain Tex      53.17       74          Gr Umbra                46.48       1826        VRAM - Character Tex    42.27       165         Composite Tex           33.56       132         Composite Tex Pool      33.56       132         *--> Memory Category Usage (Exclusive) <--*[Category]                 [size(MB)]  [Count]     VRAM - Prop Tex            395.24      2615        Uncategorized              305.40      418503      Model-Programmer           244.74      36496       Content                    194.56      52045       AgentView                  180.61      555         Dictionary                 94.80       897         VRAM - Gr Postproc         75.39       20          Text                       55.11       4513        VRAM - Terrain Tex         53.17       74          Gr Umbra                   46.48       1826        VRAM - Character Tex       42.27       165         Composite Tex Pool         33.56       132         Collide                    30.83       4479        VRAM - DirectX Geo Buffers 30.56       1520        Archive                    24.26       37          Collide Havok              22.53       49994       Composite Packfile         21.39       288         VRAM - Composite Tex       20.91       68          VRAM - Prop Geo            18.41       156         VRAM - Composite Geo       17.68       64          VRAM - Terrain PgdImg      17.50       70          VRAM - Map Env Tex         15.07       38          VRAM - UI Textures         14.33       263         VRAM - DDI Shader          12.71       9335        *--> DllList <--*D:\Program Files (x86)\Guild Wars 2\Gw2-64.exeC:\WINDOWS\SYSTEM32\ntdll.dllC:\WINDOWS\System32\KERNEL32.DLLC:\WINDOWS\System32\KERNELBASE.dllC:\WINDOWS\SYSTEM32\apphelp.dllC:\WINDOWS\System32\USER32.dllC:\WINDOWS\System32\win32u.dllC:\WINDOWS\System32\GDI32.dllC:\WINDOWS\System32\gdi32full.dllC:\WINDOWS\System32\msvcp_win.dllC:\WINDOWS\System32\ucrtbase.dllC:\WINDOWS\System32\ADVAPI32.dllC:\WINDOWS\System32\msvcrt.dllC:\WINDOWS\System32\sechost.dllC:\WINDOWS\System32\RPCRT4.dllC:\WINDOWS\System32\WS2_32.dllC:\WINDOWS\System32\WINTRUST.dllC:\WINDOWS\System32\MSASN1.dllC:\WINDOWS\System32\CRYPT32.dllC:\WINDOWS\System32\PSAPI.DLLC:\WINDOWS\SYSTEM32\VERSION.dllC:\WINDOWS\SYSTEM32\WTSAPI32.dllC:\WINDOWS\System32\ole32.dllC:\WINDOWS\System32\combase.dllC:\WINDOWS\SYSTEM32\WINMM.dllC:\WINDOWS\System32\bcryptPrimitives.dllC:\WINDOWS\System32\OLEAUT32.dllC:\WINDOWS\SYSTEM32\WINMMBASE.dllC:\WINDOWS\System32\SHELL32.dllC:\WINDOWS\System32\cfgmgr32.dllC:\WINDOWS\System32\shcore.dllC:\WINDOWS\System32\windows.storage.dllC:\WINDOWS\System32\shlwapi.dllC:\WINDOWS\System32\kernel.appcore.dllC:\WINDOWS\System32\profapi.dllC:\WINDOWS\System32\powrprof.dllC:\WINDOWS\System32\FLTLIB.DLLC:\WINDOWS\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.17134.228_none_2c308c7e8af52b62\gdiplus.dllC:\WINDOWS\SYSTEM32\MSACM32.dllC:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.17134.228_none_f95000f73097dead\COMCTL32.dllC:\WINDOWS\SYSTEM32\USP10.dllC:\WINDOWS\SYSTEM32\MSIMG32.dllC:\WINDOWS\SYSTEM32\Secur32.dllC:\WINDOWS\SYSTEM32\CRYPTBASE.DLLC:\WINDOWS\SYSTEM32\SSPICLI.DLLC:\WINDOWS\System32\IMM32.DLLC:\WINDOWS\SYSTEM32\dbghelp.dllC:\WINDOWS\system32\uxtheme.dllC:\WINDOWS\System32\imagehlp.dllC:\WINDOWS\SYSTEM32\CRYPTSP.dllC:\WINDOWS\system32\rsaenh.dllC:\WINDOWS\SYSTEM32\bcrypt.dllC:\WINDOWS\SYSTEM32\gpapi.dllC:\WINDOWS\SYSTEM32\cryptnet.dllC:\WINDOWS\System32\clbcatq.dllC:\WINDOWS\SYSTEM32\ntmarta.dllC:\WINDOWS\System32\MSCTF.dllC:\WINDOWS\system32\dwmapi.dllC:\WINDOWS\system32\napinsp.dllC:\WINDOWS\system32\pnrpnsp.dllC:\WINDOWS\system32\NLAapi.dllC:\WINDOWS\System32\mswsock.dllC:\WINDOWS\SYSTEM32\DNSAPI.dllC:\WINDOWS\System32\NSI.dllC:\WINDOWS\SYSTEM32\IPHLPAPI.DLLC:\WINDOWS\System32\winrnr.dllC:\WINDOWS\System32\TextInputFramework.dllC:\WINDOWS\System32\CoreMessaging.dllC:\WINDOWS\System32\CoreUIComponents.dllC:\WINDOWS\SYSTEM32\wintypes.dllC:\WINDOWS\SYSTEM32\WindowsCodecs.dllC:\WINDOWS\System32\fwpuclnt.dllC:\Windows\System32\rasadhlp.dllD:\Program Files (x86)\Guild Wars 2\bin64\CoherentUI64.dllC:\WINDOWS\SYSTEM32\d3d9.dllC:\WINDOWS\SYSTEM32\WINNSI.DLLC:\WINDOWS\SYSTEM32\DPAPI.dllC:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_52ac7eb8f32780d5\nvldumdx.dllC:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_52ac7eb8f32780d5\nvd3dumx.dllC:\WINDOWS\SYSTEM32\igdumdim64.dllC:\WINDOWS\System32\SETUPAPI.dllC:\WINDOWS\SYSTEM32\nvapi64.dllC:\WINDOWS\SYSTEM32\dxgi.dllC:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvStereoApiI64.dllC:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPI64.dllC:\WINDOWS\SYSTEM32\DEVOBJ.dllC:\WINDOWS\SYSTEM32\WINSTA.dllC:\WINDOWS\System32\MMDevApi.dllC:\WINDOWS\System32\PROPSYS.dllC:\WINDOWS\SYSTEM32\wdmaud.drvC:\WINDOWS\SYSTEM32\ksuser.dllC:\WINDOWS\SYSTEM32\AVRT.dllC:\WINDOWS\SYSTEM32\AUDIOSES.DLLC:\WINDOWS\SYSTEM32\msacm32.drvC:\WINDOWS\SYSTEM32\midimap.dllC:\WINDOWS\SYSTEM32\mscms.dllC:\WINDOWS\SYSTEM32\USERENV.dllC:\WINDOWS\SYSTEM32\ColorAdapterClient.dllC:\WINDOWS\SYSTEM32\icm32.dllC:\Users\ADMINI~1\AppData\Local\Temp\4D95E73A-622F-11E5-976D-2F1989D887A8\bink2w64.dllC:\WINDOWS\SYSTEM32\DSOUND.DLL*--> Game Context <--*MapId: 1223Flags: 0x241ElapsedTime: 00:09:51*--> World State <--*<WorldState BufferCapacity="79531484" BufferUsed="75406290" DrawCalls="550" Fps="26" EffectLights="0" Lights="54" Materials="180" Particles="824" Submodels="562" TextureLoadsPending="0" TextureMemory="836228824" Triangles="739930" VerticesSoftwareTransformed="0" VideoMemoryTotal="239066362" CameraPos="-37852.7, -3782.11, -486.273" CameraFwd="-0.539596, -0.707023, 0.457116" MapName="FE4b8.mnHnY" MapNamespace="k6NfK" MapSector="IJwR+.p3zwm" MapType="Instance" MapFloor="1" MapId="1223" MapGuid="54193712-0653-4F41-8A0A-0F8E5A168369" MapTimeOfDay="0.000000" PlayerFacing="-0.61728, -0.647655, 0.446664" PlayerPos="-38176.4, -4206.31, -31.4798" PlayerVelocity="0, 0, -0" />[DbgHelp.dll is C:\WINDOWS\SYSTEM32\dbghelp.dll][DbgHelp.dll version 10.0.17134.1 (64/32-bit compatible)]*-->  Thread 0xd5c <--**--> Trace <--*Pc                Rt                : Args00007fff`164f0751 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 00007fff`164ea7b9 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 00007fff`164eaf95 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 00007ff6`8080fb0c 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 00007ff6`806e2e0a 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 00007ff6`806e307e 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 00007ff6`806d374f 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 00007ff6`806d5b93 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 00007ff6`806cfc2d 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 00007ff6`8001c084 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 00007ff6`7fdb2cce 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 00007ff6`7fdb0e3e 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 00007ff6`7fdb0ab9 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 00007ff6`7fdb221f 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 00007ff6`7fdb04bc 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 00007ff6`7fbdb2a1 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 00007ff6`7fd69839 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 00007fff`26143034 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 00007fff`28d11431 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 *--> Thread registers <--*rax=0000006ad41fe950 rbx=0000024c760adc00 rcx=0000000000000000rdx=0000006ad41fe998 rsi=0000000000000002 rdi=0000000000aa9b00rip=00007fff164f0751 rsp=0000006ad41fe930 rbp=0000000000000001 r8=0000024c760adc6c  r9=000000000001c400 r10=0000000000000000r11=0000024cd2f5db20 r12=0000000000000000 r13=000000000000ac44r14=000000000000bb80 r15=000000000002c900cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010246rax-32 0000006AD41FE930  00000000`00000000 0000024c`760ab900 00000000`00000001 00007ff6`8080fcb4 rax +0 0000006AD41FE950  0000bb80`00020001 00100004`0002ee00 00000000`00000000 00007fff`164e57e9 rax+32 0000006AD41FE970  00000000`00000000 00007fff`00000000 00007fff`00000022 00000000`00000000 rbx-32 0000024C760ADBE0  00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 rbx +0 0000024C760ADC00  00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 rbx+32 0000024C760ADC20  00000000`00000000 00000000`00000000 0000bb80`00000000 00000002`00000010 rdx-32 0000006AD41FE978  00007fff`00000000 00007fff`00000022 00000000`00000000 00000000`0002cbc0 rdx +0 0000006AD41FE998  000180e0`00000018 00000000`0001c400 0000006a`d41fe950 00000000`00000010 rdx+32 0000006AD41FE9B8  0000024c`760ab900 00000000`00000001 00007fff`164ea7b9 00000000`00000002  r8-32 0000024C760ADC48  00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000  r8 +0 0000024C760ADC68  00000000`00000000 0001c400`00000000 0000bb80`00002600 00000002`00000010  r8+32 0000024C760ADC88  00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 *--> Code <--*00007fff`164f0731  68180000 00c74424 6ce08001 00894424 h.....D$l.....D$00007fff`164f0741  70488d44 2420488d 54246848 89442478 pH.D$ H.T$hH.D$x00007fff`164f0751  488b0145 33c9ff50 1885c079 0733c0e9 H..E3..P...y.3..00007fff`164f0761  04010000 837b3808 8b437889 43407505 .....{8..Cx.C@u.00007fff`164f0771  03c08943 40488d4b 6cc78388 000000ff ...C@H.Kl.......00007fff`164f0781  7f0000c7 838c0000 00ff7f00 004489a3 .............D..*--> Stack <--*0000006a`d41fe930  00000000`00000000 0000024c`760ab900 00000000`00000001 00007ff6`8080fcb4 ...........vL...................0000006a`d41fe950  0000bb80`00020001 00100004`0002ee00 00000000`00000000 00007fff`164e57e9 .........................WN.....0000006a`d41fe970  00000000`00000000 00007fff`00000000 00007fff`00000022 00000000`00000000 ................"...............0000006a`d41fe990  00000000`0002cbc0 000180e0`00000018 00000000`0001c400 0000006a`d41fe950 ........................P...j...0000006a`d41fe9b0  00000000`00000010 0000024c`760ab900 00000000`00000001 00007fff`164ea7b9 ...........vL.............N.....0000006a`d41fe9d0  00000000`00000002 00000000`00000000 00000000`00000000 0000024c`760ab900 ...........................vL...0000006a`d41fe9f0  0000024c`02004410 0000024c`760ab900 00000000`02104400 00000000`00000000 .D..L......vL....D..............0000006a`d41fea10  00000000`00000000 00000000`0000bb80 0000024c`d2f5db20 0013c3a4`00000000 ................ ...L...........0000006a`d41fea30  05c44e54`6932424b 00039d8c`000006d3 00000780`000006d3 0000001e`00000330 KB2iTN..................0.......0000006a`d41fea50  00000010`00000001 00000000`00000001 00007ff6`815111b4 00007fff`28cd7b3a ..................Q.....:{.(....0000006a`d41fea70  00009fbf`0010000f 00007ff6`81ba4444 00006cac`d7dc4dd4 00000000`00000000 ........DD.......M...l..........0000006a`d41fea90  00000000`00000000 0000006a`d41febd8 0000006a`d41fed98 00000000`00000003 ............j.......j...........0000006a`d41feab0  0000024c`7e3c179c 0000006a`d41fec00 0000006a`d41feb31 00007fff`28cd747c ..<~L.......j...1...j...|t.(....0000006a`d41fead0  00000000`00000000 00000000`00000000 00009fbf`0010000f 0053002b`002b0033 ........................3.+.+.S.0000006a`d41feaf0  00000202`002b002b 0000006a`d41feb48 0000006a`d41febb0 0000006a`d41fe9f0 +.+.....H...j.......j.......j...0000006a`d41feb10  000004b4`59b5a540 00000000`00000000 0000024c`7e3c179c 00000003`00000020 @..Y..............<~L... .......0000006a`d41feb30  00000000`00000000 00000003`00000002 00000000`000002b0 0000006a`d41ff8c0 ............................j...0000006a`d41feb50  00000000`00000000 00000000`00000000 00000000`002291be 0000006a`d41fed98 ..................".........j...0000006a`d41feb70  00000000`00000000 0000006a`d41fee30 0000006a`d41fec90 00000000`00000000 ........0...j.......j...........0000006a`d41feb90  00000000`00000000 00000000`00000000 00000000`00000000 00007ff6`7fdb221f ........................."......0000006a`d41febb0  00000000`0000027f 00000000`00000000 00000330`00000780 00000000`000006d3 ....................0...........0000006a`d41febd0  0000001e`00000000 00000000`00000001 00000010`02004410 00000000`05c44e54 .................D......TN......0000006a`d41febf0  00000000`00000000 00000000`00000001 00000000`00000000 00000000`00000000 ................................0000006a`d41fec10  00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................0000006a`d41fec30  00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................0000006a`d41fec50  00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................0000006a`d41fec70  00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................0000006a`d41fec90  00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................0000006a`d41fecb0  00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................0000006a`d41fecd0  00000000`00000000 0000024c`760ae000 00001980`00000080 000006d3`00039d8c ...........vL...................0000006a`d41fecf0  00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................0000006a`d41fed10  00000000`6932424b 00000000`00000000 00000000`00000000 00000000`00000000 KB2i............................*--> Error Logs <--*Model '0x082239': Failed to resolve AimIK bone indices.Model '0x08223a': Failed to resolve AimIK bone indices.Model '0x080b24': Failed to resolve AimIK bone indices.Texture missing mip chain: 0x011f2eTexture missing mip chain: 0x011f30Texture '0x03539b' dimensions too smallLoading '0x03539b' texture failedTexture missing mip chain: 0x0935f0Content is referencing a propID that doesn't exist propId='2237559932366887176'Model '0x082239': Failed to resolve AimIK bone indices.Content is referencing a propID that doesn't exist propId='2081387894934739282'Model '0x199262': Failed to resolve AimIK bone indices.Model '0x199262': Failed to resolve AimIK bone indices.Model '0x199262': Failed to resolve AimIK bone indices.Model '0x199262': Failed to resolve AimIK bone indices.Model '0x199262': Failed to resolve AimIK bone indices.Model '0x199262': Failed to resolve AimIK bone indices.Model '0x199262': Failed to resolve AimIK bone indices.Model '0x199262': Failed to resolve AimIK bone indices.Model '0x199262': Failed to resolve AimIK bone indices.Model '0x199262': Failed to resolve AimIK bone indices.Model '0x199262': Failed to resolve AimIK bone indices.*--> DirectX Device Info <--*VendorId    = 0x10deDeviceId    = 0x1d01Version     = 24.21.0013.9882Description = NVIDIA GeForce GT 1030Compat      = 0x00100000VidMem      = 2048 MB

And my dat file is 39gb.

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Orimidu.9604

Orimidu.9604

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Posted

I suggest trying a complete reinstall (delete gw2.dat and have it download again) to ensure you have all of the proper models and textures (Referring to the error logs at the bottom). Next, right-click gw2-64.exe and go to properties, click "change settings for all users", and ensure it runs as administrator. I noticed in the error logs you run the game under two different user profiles.

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  • 4 months later...
Kato.1758

Kato.1758

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Posted

Have you solve it?Because i have same problem.I reinstall the game, reinstall the game with admin privileges, do a sfc scannow to see if there is problems in Windows.I run the game with normal and with admin privileges, i disable surround vision of nvidia.And at some cinematic (dragon stand or living story), game everytime crash with error: c0000005 and bink2w64.dll.Thanks

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EvilGuyMan.3802

EvilGuyMan.3802

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Not only did I uninstall Guild Wars. I put it on a different Disk with a fresh client install. As far as i know Guild Wars creates it own Bink2w64 from the Dat. file and puts it in temporary folder. I'm going try and uninstall again but if that doesn't work then the only thing I can think of is to format my OS.

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  • 4 years later...
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