Mounting/Camera bug

[Berelious.3290]

There is a mount related bug where upon mounting, the mount doesn't appear, the camera freezes in place, and if you move you can see your character half through the floor running off into the sunset without the camera following. Both my roommate and I have experiences this bug on multiple occasions. It doesn't seem to matter which mount you use either. We've seen it happen with all five.

[Silmar Alech.4305]

This happens for me sometimes, if I arrive at some spot after a loading screen, immediately mount and immediately start running after the loading screen has finished. The camera is fixed for a second or two, and I see my character speeding away without the camera following. One second later, the camera pops to my character, I am displayed as mounted, and all is normal again.

It's some kind of lag, probably due to the game still loading textures/graphics assets after arriving at this spot. While the game is still loading graphics assets, it seems the camera is fixed at the starting point if the character is in mount mode. This does not happen if not mounted. If I start running unmounted and not all graphics assets are loaded, the camera is following and was always following for the past years.

[Vavume.8065]

This happens to me everytime I load a different character and then mount up, very annoying.

[Galmac.4680]

Happens to me with the alternative skins, like Halloween or the new gem shop skins.Even if I see the mount (after a while) and I just dismount to chop a tree, mounting again fails sometimes. Bruh.

[Vavume.8065]

Just to confirm this is happening to me 100% of the time when I mount up after either reloging or taking a waypoint, using Stardust mount.

[Devildoc.6721]

This happened with default mount skins too but it certainly seems to happen far more often with fancier skins.

[Tybrim.1958]

This has been going on since the Spooky Mount release during Mad King.

[sweetrules.8359]

This has been an issue since the release of pof. The assumed cause is load order. Mounts, going by when textures load, appear to be the very last thing in the load order. Which is a terrible design choice considering they are one of the most active elements in that load order.

[JackassTheX.6351]

Bringing this from the dead, this issue still hasn't been fixed. I thought it was just my potato PC but I doubt all of you that posted here have 6 year-old beaten up laptops =)

[Inculpatus cedo.9234]

A patch fix was released long ago for this issue. For most players, that solved the problem.
It may be your old computer, or something else. You can contact the Tech CS Team via the 'Support' link above/below, if you so desire.

Good luck.

[Nidome.1365]

Still a common problem if map chat is to be believed.Following yesterdays patch it seems even worse - on a couple of occasions it has dropped me underneath the map when mounting up in Divinity's Reach.

[Karob.1729]

@Inculpatus cedo.9234 said:A patch fix was released long ago for this issue. For most players, that solved the problem.

It may be your old computer, or something else. You can contact the Tech CS Team via the 'Support' link above/below, if you so desire.

Good luck.

In my experience, it's working correctly these days for gemstore skins, but still bugged on default skins. It's more pronounced the longer your load times are (due to slow hard drive, full memory, whatever).

When the mount skin is still loading, the camera is stuck in one spot, though the invisible mount is free to move around. Once the skin loads, the camera snaps to the mount's location. If the player dismounts before the skin loads, they find themselves at the stuck camera location instead of the mount location (that is, they are teleported). Only happens for me with default skins, so I mostly notice it on my key farm characters or skyscale.

[Karasu.9483]

Related: https://en-forum.guildwars2.com/discussion/comment/947972