Account & Technical Support

6,380 topics in this forum

1. Sound issue while open shop and wizard's vault

   By VVhiteTheEntity.9273, October 18
   • 4 replies
   • 663 views
   • 
   • Inculpatus cedo.9234
   • October 21

2. How is it that GEM purchase doesn't show up immediately?

   By Tensuix.4687, October 20
   • 1 reply
   • 666 views
   • 
   • Inculpatus cedo.9234
   • October 20

3. GW2 server down for anyone else?

   By APrincessOfAlot.4735, October 19
   • 8 replies
   • 730 views
   • 
   • Randulf.7614
   • October 19

4. Stuck On Login 0% Downloading Screen

   By GalliaSong.1298, October 19
   • 6 replies
   • 591 views
   • 
   • GalliaSong.1298
   • October 19

5. I'm missing a bag slot upgrade.

   By SouthPaw.9705, October 19
   • 3 replies
   • 650 views
   • 
   • Inculpatus cedo.9234
   • October 19

6. Game crashes after last Patch

   By GeoX.3804, October 19
   • 2 replies
   • 749 views
   • 
   • GeoX.3804
   • October 19

7. Got stuck on permanent instance load and now my game won't open. 1 2

   By Jmvars.4501, October 18
   • 44 replies
   • 1.9k views
   • 
   • aesur.1457
   • October 18

8. Game keep crashing at cursed shore

   By Azraeil.7013, September 21
   • 23 replies
   • 1.8k views
   • 
   • Luna Lite.7130
   • October 18

9. Ascent to Madness crashes

   By MarkBecks.6453, October 17
   • 9 replies
   • 915 views
   • 
   • alteriel valie.4751
   • October 18

10. Let us transfer our account to Steam 1 2 3 4

    By Sadmurai.2750, August 16, 2022
    • 83 replies
    • 11.5k views
    • 
    • Linken.6345
    • October 18

11. Can't open a ticket!

    By Contmotore.8647, September 26
    • 3 replies
    • 943 views
    • 
    • CaspeR.6943
    • October 17

12. Question about DLC

    By Monarch.7241, October 15
    • 5 replies
    • 735 views
    • 
    • Monarch.7241
    • October 17

13. Crash 5+ times a day

    By QQ Image.5361, October 4
    • 8 replies
    • 1.3k views
    • 
    • QQ Image.5361
    • October 17

14. Expansion 4 purchasing problem

    By Dracon Russkiy.9264, October 16
    • 1 reply
    • 631 views
    • 
    • Inculpatus cedo.9234
    • October 16

15. [100% Unofficial] How to play GW2 on Mac OS after the Mac client is gone - [Merged] 1 2 3 4 6

    By ASP.8093, January 10, 2021
    • 143 replies
    • 50k views
    • 
    • Talek.6795
    • October 15

16. unable to login

    By uki.9873, October 14
    • 10 replies
    • 872 views
    • 
    • uki.9873
    • October 14

17. Guild Wars 2 freezes when trying to exit the game (solved for now)

    By Largo Rudess.6012, October 14
    • 0 replies
    • 711 views
    • 
    • Largo Rudess.6012
    • October 14

18. WvW is broken after the last patch.

    By MedievalThings.5417, October 3
    • 5 replies
    • 1.1k views
    • 
    • Chaba.5410
    • October 13

19. Instead of game launching after clicking GW2 shortcut it starts redownloads the whole client

    By Quon Star.4678, October 11
    • 2 replies
    • 681 views
    • 
    • Quon Star.4678
    • October 12

20. help I don't speak English, I'm Brazilian and I work with the game and I do live

    By Kyam Matheus.9530, October 11
    • 1 reply
    • 801 views
    • 
    • mercury ranique.2170
    • October 12

21. Gem Card

    By Lady Sarah.5436, October 12
    • 6 replies
    • 694 views
    • 
    • Lady Sarah.5436
    • October 12

22. What happened to the Hero Panel

    By katdoom.1528, October 12
    • 2 replies
    • 766 views
    • 
    • Chaba.5410
    • October 12

23. Game runs fine but freezes on a frame (like pausing a video) | Tabbing back into the game fixes it

    By ManaOrion.5736, October 11
    • 1 reply
    • 687 views
    • 
    • Chaba.5410
    • October 11

24. Disconnects at the start of SPVP matches causing me dishonor timeouts.

    By Counterparts.7018, October 11
    • 2 replies
    • 729 views
    • 
    • marco.4173
    • October 11

25. Game volume partially stops

    By robertgippy.1302, October 9
    • 1 reply
    • 759 views
    • 
    • Andy.5981
    • October 10