turin.2468

...and now it broke again.

Seems a computer restart solved it.

Good evening, When I try to open wizard's vault all I see is a blank screen. Waiting for 3-4 minutes, still the same. If I click on another tab in Wizard's vault I get a popup saying ERR_ABORTED. It seems to work for other guild members. Not sure what's up. Can't see the dailies or weeklies or specials or claim anything.

+1 No soup for me today.

Up again.

WTB working login server. 1 gold.

Worked when changing character. Weird but if any more read this, try changing character. :)

Guess I'll have to retry until the thing drops then....

Yes, it's not there.

Hello, Done the leviatan in Seitung four times now but I don't get the item.

I got a response from Gameliebe a short while ago. They have refunded me so that is a good thing. The real damage here in my opinion is that I can no longer trust Arenanet with my money. I used to spend quite a bit because I love the content and the game. This whole debacle could have been fairly easily avoided altogether if Arenanet took their in-game purchase bugs seriously and actually dedicated some time and resources to fix them instead of ignoring them.

Finally gameliebe responded by asking for my id card or driver's license which I will not provide them with. It's a shame Arenanet do not properly vet the retailers before recommending them.

Thank you Astyrah for the info. I have asked for the support ticket to be escalated now. Hopefully this can be resolved as soon as possible so that not more people are affected.

Response from Arenanet support. They now say gameliebe.com is an unauthorized reseller after earlier announcing them as a participating retailer here: https://www.guildwars2.com/en/news/get-20-off-guild-wars-2-gem-cards-in-europe/ Can't say I will ever trust Arenanet again with money which is a shame as I love the game. ----------------------- Hello, I'm sorry but as the code you purchased was obtained from an unauthorized reseller, we are not able to assist you with this code. When codes are purchased from unauthorized resellers like the one you provided, these codes are typically associated with fraudulent activity (ie. they were purchased from a legitimate retailer via fraudulent means) and resold at a lower price. Many times, these codes are invalid or already disabled due to reports of fraudulent purchases. Purchasing from these unauthorized reseller sites can lead to the obtained codes being disabled or potential account blocks. If you are having issues with the code you purchased from this unauthorized reseller, we can only recommend that you request a full refund directly from them. If they are not willing to assist you, please get help from your financial institution for reclaiming the funds from this unauthorized reseller. If needed, here’s a list of authorized retailers located on our official site: https://www.guildwars2.com/en/retailers/ If you have any other questions, please let us know. Regards, Regards, Louise Guild Wars 2 Support Team http://help.guildwars2.com/

Yes, I have contacted gameliebe. No response so far. After three hours of purchasing still no code. I sent a support ticket to Arenanet also.