Like the title said.
I've been farming elder wood and flax seed for a while now, and every time I do, I see multiple accounts where a player just teleports below ground level to nodes.
Only way to report them is to make screenshot after screenshot, hope you get their name on one of them, add that name to friends and then report them for botting.
Then you never hear from the report again (several accounts I've reported are still on my friend list, so it seems nothing has been done after even a few months) and we never hear any announcements about bot accounts being removed.
I fully understand you can't say anything about particular cases, right to privacy and all that. In contrast, Final Fantasy 14 (which has its fair share of bot problems) makes regular announcements about banning accounts for real money trading, breaking terms of service etcetera. They don't share information on specific cases, but at least they show they're doing something.
In contrast, I search for bots on this forum and I see multiple threads of people complaining about bots and people frustrated that nothing seems to be done.
I already remarked about this in a support ticket, but they simply advised me to post here, since, as they say, devs read the forums.