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Dreamy Lu.3865's Achievements
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I can't do the first instance, because it gets me sick a first time at entering the pit, and after that, the fight against the creature is impossible as I must stop watching the screen to prevent the worst from happening... Was it really necessary that already the first instance has twirling visual effects and such? That's so unfair... I paid for this expansion and can't even reach the new area because I can't do the first instance... Incredible... Can I get my money back? Sorry for my reaction, but that's really upsetting. Am I the only one with this problem?
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Ok, I'm sorry, I probably explain poorly, but I still don't understand how to proceed. I try to describe again. So, I have 2 accounts linked under one unique common email address "user@address.xxx", with one unique common password "whatever". Beside, I have one player ID for each account: "NameAcc1.xxxx" and "NameAcc2.yyyy" Now I want to set up the google authenticator for the two accounts. I open google authenticator on my phone, I click to add an account and then google asks me to for two data: "account name" and "key". I don't know what to use for those: - The account name: is it my email address? Or my player ID? Or something else? - The key, is it my password? Or something else? Edited to strike through wrong input. Sorry for this.
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But they don't speak about the specific case of a GW and a GW2 accounts linked together under the same unique email address? Or did I miss it somewhere? Also, I have another question: There is something I don't get clearly out of this guide. The "key" or "QR code" required by the google authenticator to add an account, what are they? Do I have to get it generated somewhere? Sorry to be slow... βΊοΈ
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Hello All I have my GW and GW2 accounts linked, meaning that I have two different keys associated to same unique email address. My question: Is it still possible to use google authenticator in such a case? Can the authenticator manage having two different keys under one address? Thanks in advance π
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Can't open a trouble ticket
Dreamy Lu.3865 replied to Dreamy Lu.3865's topic in Account & Technical Support
Thank you All, I did just as described and got helped. Issue is closed. π -
Can't open a trouble ticket
Dreamy Lu.3865 replied to Dreamy Lu.3865's topic in Account & Technical Support
OK, will just be patient. Thanks All. π -
Can't open a trouble ticket
Dreamy Lu.3865 replied to Dreamy Lu.3865's topic in Account & Technical Support
Thank you guys. I tried that already but received nothing, not even the usual confirmation that the email was received. Is this normal? -
Hi All Strange case happening to me today: I want to open a trouble ticket and I can't... Here what is happening: 1. On the page to open a ticket, it asks me to login. 2. I login. 3. To login sends me automatically to my account page. 4. Once there, I click support menu for the ticket and... I'm sent back to point 1., on ticket interface, where it asks me again to login. Repeat 1. to 4. endlessly... I'm stuck in this loop and with no way to open the ticket Any idea? What do I do wrong? Can anyone help me? Thanks in advance
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I posted already in the other thread, but I'm not sure in what one is the right place to be, so I post here too. I run the game under windows 10 and nothing comes after launcher, not even the login windows. I have tried to add "-dx9" in command line, but it didn't solve the problem. Is there a fix for that by now, so that I can start the game at least? Thanks for feedback