Ok this, is go be a bit of a read, but to start I have 2 Guild Wars 2 accounts, one is an older account that is close to it's 7th birthday and the other is newer just approaching it's 2nd birthday. Through my extensive troubleshooting I though I read in a post somewhere that older accounts are having problems and it' seems to definitely be happening in my case. Up until the first Icebrood saga expansion came out I never had a single problem with either account, but after the large update my older account almost immediately started getting the in game popup error "The game client is unable to gain access server, blah firewall blah blah." and other then having to click the annoying popup window closed on occasion nothing in game seemed to be affected. But over time it got much worse, the popups came more frequently, and now it't to the point that the account will not even log in half the time, and when it does, everything in the game is completely broken, including parties, the store, and everything except simple movement and combat which is somewhat bizarre since I can play normally but the game won't register a party invite or trying to open the store for 5 to 10 minutes after. The game frequently will just disconnect after about 5 minutes and I am hit with waves of those error popup windows making the account pretty much unplayable. The connection issue is apparent the second I type my account name and password in and hit login on the client screen. The newer account will got to play almost instantly while the older one will take almost 10 times longer to get to the play screen, but lately It just keeps saying the client lost connection to the login server and won't even log in. Through all of these problems I have never had a single issue on the newer account, it still plays perfectly and has no connection issues at all. For troubleshooting purposes I have tested the game on at least 5 different computers and 3 different internet connections and the older account experiences the same problems on all of them. Other then the age of the accounts the only other difference between them is the home world server, which I have no idea if that is related, but I don't have mountains of diamonds to test it by switching them around. I tried to get help first by contacting Arenanet for help, but after several weeks of emailing back and forth I was getting no where and they just kept telling me it was a router or computer issue or connection issue on my end, and the final reply consisted of them telling me to stop playing on a campus network which make me completely lose my cool, because It was pretty apparent they were just going down the list of copy paste troubleshooting and not bothering to read any of my actual replies. After several months of this I am getting to the point I don't even want to play anymore, my newer account has become my main now because of the issues with the older one, and every single thing points to this being a server side issue which I can't do anything to fix. I am just wondering now if anyone has experienced something like this and if they were able to get it resolved?