NekoRin.9240

I have access to my main account back. Same response as the others that were posted. I sent them an email reply detailing my concerns, but I won't share more as I requested them to give a full and proper explanation and apology before escalating this on the community.

Day 3 Still no response. I'm going to lose an entire weekend's play time because of this ridiculous screw-up. Sent them screenshots of statements from reddit and this thread. I suspect we all got flagged for siphoning resources from our alt accounts to our main accounts. That's the only commonality I can see from the descriptions of everyone affected. Just when the content release cadence and state of the game is improving, we get this. How are we not supposed to get paranoid about our future in the game when we can't even have the security of knowing our accounts won't get randomly banned like this without proper oversight?

Quite sure gem purchase is not a factor. None of my 3 accounts bought gems recently. Only my oldest account is affected.

No preliminary statement from ArenaNet to at least acknowledge this problem and assure us they are looking into it at all. Nothing on Twitter, Facebook, Reddit or on this forum. Disappointing.

Using my wife's account since mine has the same problem. All of you facing this issue, does it affect your oldest account? When did you open that account? Before or sometime around launch in August 2012? I'm suspecting a pattern based on what I've read here and on Reddit. Alt accounts unaffected and main ones getting locked out.