Jacksito.8452

https://p19.zdusercontent.com/attachment/317231/d0XnzIanTUX6hVPOfxMkX7KTR?token=eyJhbGciOiJkaXIiLCJlbmMiOiJBMTI4Q0JDLUhTMjU2In0..K2SlUOdzhreFra7WCjQJwg.aVdIRdwHCPYJ8suH0RrVli0TWBXqWk2Cx8ADIQF2Hhy6DegbsKeTNtqkhPBeSXTXrexhdXDDB-EqI9tB_8W3GU5F_HN8Qx42Ild1M4uXUmRyYn0mUIPaPdnAezDgp8OWRfC2nS_W-toe-2rCbZWzS3VsA28JM95DlkNdnt7ZMp0rafQSmtbLyGSDCUv-f1vxcVnR-3Edvpd3Fveb9AO3FSfT52_ZBY2Gy925Twfcnq3fSASNlozAU3eBRoGLrmXUT6wNoTfrHp6rVagatbMrdsdvlkKVkpxyTkb80OmOLy0.W1AiznFPUcp_cmO80LII8A Here you can see that I do not have it in the account since it would already appear in the closet, I repeat and enter with all my pj

https://ibb.co/q9RbL4B Please explain to me where I get the other capture that tells me

No my friend, LOL, I assure you that I already entered with all my characters of what I was excited that that was the solution, but no. sadly I can only give up and be a person who has a legendary skin but no legendary!

I'm talking about doing the right thing, you clearly support Anet's decision and with that you can no longer argue I already did it with all my characters and it does not appear

Thanks for your opinion, does not it seem something unfair? with a lot of pain I can forget my legendary, but the truth is that it is sad not to find a solution Thanks for your opinion, does not it seem something unfair? with a lot of pain I can forget my legendary, but the truth is that it is sad not to find a solution

A salutation to all of us who spend hours day by day in this game that is basically part of us. To put them in context I have been playing Gw2 since it came out, I even participated in the betas, well my first legendary, which took the precursor by achievements (not so easy) was the Bifrost, I think the strongest emotion of every player in GW2 is his first legendary, the truth is that at a moment of which I am not sure, I think that when implementing the equipment templates, my precious staff disappeared, reviewing all the characters 1 to 1, template by template, I did not find it Obviously, my first action was to report what happened with a ticket to Anet, but both GM in Spanish or GM in English did not give me a solution, and so much disappointment I gave up, resentfully with the legendary wardrobe I wanted to take up the subject again, but the answer was the same "WE CANNOT HELP YOU", having said all this I will leave the evidence and I would like to know your opinion on the subject, in one it is seen that I have the appearance unlocked which supports everything mentioned, and in the other It seems that it is not in the legendary closet, what should I do? Do I do it again and forget all my time invested? Sorry im use google translator https://p19.zdusercontent.com/attachment/317231/0KNj2avagam4kJuKH7ketVz41?token=eyJhbGciOiJkaXIiLCJlbmMiOiJBMTI4Q0JDLUhTMjU2In0..PLMfiHJDaP2_SOK3LdfSJA.tg4sOcbqNfQcmNNqNX2IPVkwJMNYyRNwbrsY_yVoeslbNMZ5OR8uX4KRAbAbLwv0M6k0QiZTByj-4Bs-27PybNZLsJPIXhC3rEOlU9fJycIUcv3z4BDDIy6Mx22wiHaVhX6atovty2JgiLLX3FfBRoLVhuR4CYB883jr7qnkTasHRYWL-6AFalRI-ka0fTEPZLF8DXx-goXj83EwpDSVwkQTRzUXB6aHnB6ndazHN_Uwx5iH0oDHf08AtseM58vMSgmhFyLeSkMf0b7THYDp8G47z4pcat_HiOxU9Lhy0tQ.KxVao0l3ovC9srenqdL_Pg https://p19.zdusercontent.com/attachment/317231/d0XnzIanTUX6hVPOfxMkX7KTR?token=eyJhbGciOiJkaXIiLCJlbmMiOiJBMTI4Q0JDLUhTMjU2In0..K2SlUOdzhreFra7WCjQJwg.aVdIRdwHCPYJ8suH0RrVli0TWBXqWk2Cx8ADIQF2Hhy6DegbsKeTNtqkhPBeSXTXrexhdXDDB-EqI9tB_8W3GU5F_HN8Qx42Ild1M4uXUmRyYn0mUIPaPdnAezDgp8OWRfC2nS_W-toe-2rCbZWzS3VsA28JM95DlkNdnt7ZMp0rafQSmtbLyGSDCUv-f1vxcVnR-3Edvpd3Fveb9AO3FSfT52_ZBY2Gy925Twfcnq3fSASNlozAU3eBRoGLrmXUT6wNoTfrHp6rVagatbMrdsdvlkKVkpxyTkb80OmOLy0.W1AiznFPUcp_cmO80LII8A

thanks ! Currently I already sent another letter asking for help, in which I explain everything in detail! Just having BIFROST unlocked in the clothes rail means you believe it.

I have carefully reviewed all my characters gw2efficiency and I still do not get my objects, what else can I do?

Thank you for your answer, I already reviewed all the characters and templates carefully and there are none of the two objects mentioned

it's bad translation

I have the design unlocked, which is a point in my favor, that is, I really had the bifrost

I have maximum Ante security with sms verification, I will review on that page mentioned

Thank you ! but I have verified in all my characters and the items already mentioned are not found, the Spanish support of Anet, simply tells me that it cannot do anything

As the title says, these items basically disappeared from my account and I already ticked Anet, but they tell me that they cannot help me, I hereby try to see what can be done, the items are "BIFROST and GIFT OF EXPLORATION" both linked to account for which I did not transfer to third parties I am sorry for my bad english