Quoting that. I am a systems administrator. Depending on the database they are running, incremental intervals and personnel availability, restoring backups take time (since this is a manual task). It shouldn't take longer than 2 to 3 hours, depending on timezone and when they get up. Systems administration tasks are not affected by Covid-19 mostly, because everything can be done remotely. Right now - it's just waiting for the admins to wake up and getting the right people into conferencing calls. One thing is sure, you will lose progress - but it'll be only hours or minutes, right down to seconds, depending on their incremental backup strategy. https://en.wikipedia.org/wiki/Incremental_backup