If they plan to fix it and do a rollback to a more recent backup, then why the h... is it still possible to log in. First thing they should do is shut down the game on eu servers until it is fixed. Unless they think a huge gap like this isnt an issue......I have been working as db admin for many years and it is shocking to see the lack of info. And ofc they have alarm systems for this and start the work even at night. Yes it is a game, but it is still a production system.