The Cryptic Colon.2048
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Posts posted by The Cryptic Colon.2048
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@Randulf.7614 said:
@The Cryptic Colon.2048 said:so i literally bought the game two days agonow after buying gems once im now unable to buy anything else, regardless of payment method.first set of issues was each and every quantity of gems came up with the 'an error occurred' stuff that people in this forum have mentioned.then today i got a new type of error occur, where the game is saying to me 'this offer is currently not available, please try again later' for all gems options bar the £85 one for 8k gemsive tried the deleting the cache folder and that didnt help at all.also ive contacted support twice and they havent responded at all, so either they are incompetent or just dont care about making moneyI might be rememebering incorrectly, but I think you have to wait 72 hours if it is a new account before you can buy anythingAlso, avoid sending multiple tickets. It just slows down the response to you and Support here get pretty overwhelmedyeah but i bought gems well within the first 72 hours no issue at all, also i havent seen any information externally or in-game that says i cant buy gems, only says i cant buy or sell items on the marketplace itself for 4 days due to being a new account
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so i literally bought the game two days ago
now after buying gems once im now unable to buy anything else, regardless of payment method.
first set of issues was each and every quantity of gems came up with the 'an error occurred' stuff that people in this forum have mentioned.then today i got a new type of error occur, where the game is saying to me 'this offer is currently not available, please try again later' for all gems options bar the £85 one for 8k gems
ive tried the deleting the cache folder and that didnt help at all.
also ive contacted support twice and they havent responded at all, so either they are incompetent or just dont care about making money
gem store is broken, can't buy gems - [Merged]
in Bugs: Game, Forum, Website
Posted
heres hoping, thanks for the reply though, heard good things about the community for this game, hoping its better then archeage and wowif they give me a fix ill post it here for you guys and gals