I hope not! I'm about a week into trying to get my issue resolved with no success. I was even sent a response claiming that adjustments were made so I should be able to make purchases but I still get the same "unexpected error" message. If I'm looking at having to go through this routine that often when there are other companies that seem to have made this process hassle-free, then I'm simply going to have to reconsider which company gets my financial support. If it really is security, then why not add an option where you can use your authenticator to bypass this and buy gems, hell even email AND SMS authenticator codes. I'd do that, over missing out on stuff. I hope it gets resolved for me before the 30th (last time it took 30 hours or so). I need that Silver-fed and runecrafters salvage o matic >.> I hope it gets resolved for you quickly. Maybe also contact your bank too? If that helps at all. I don't really know the workings of how AN charge.It's definitely not an issue with my bank. I've had instances elsewhere in the past where I made an online transaction and my bank was the party responsible for declining it because it was from a source that they weren't familiar with. The attempt also showed up in the "pending charges" section of my account. In this case, it's solely an issue on this end because my attempts haven't been showing up as pending charges and the people I talked to at my bank haven't been seeing any such attempts being made. Like I also said, I had no trouble at all with buying the game on the actual website so as far as I can tell, it's specifically an issue with whatever process is being used in-game that's causing the problem(s). All I know is that I'm not going to bother making any other purchases if this issue happens as frequently as it's been happening to you because that's ridiculous!