Heya I have been having issues with gw2 a lot lately (I got banned and unbanned on 12 accts based off my IP). ANet said they fixed this by "making changes to my accounts". Now, using that same IP I am totally unable to log in due to "cannot access log in servers". Thing is, if I swap over to my tethered mobile, I can get in just fine. I could also login just fine on my home net yesterday evening (post ban). I am very confused and need a hand. Thanks for any assistance 🙂
Thanks, its kinda hard to feel super into playing now, knowing I can be banned for nothing at all, but in ANets defense it WAS sorted out reasonably quickly, so I am playing again, though slightly nervously lol
I am the reddit poster you mentioned. After putting in a ticket with all the info I had and being polite I got nowhere. After doing that AND asking to be escalated to a supervisor it got sorted fast. I suggest doing the same.
PvEr here, who just finished their 5th legy on their main acct and who also just got banned on every single acct the own: Not chilled out.
I got banned on this one last night, then on appeal unbanned. Until this mess gets straightened out, its the only one I still have.