Hi everyone , yesterday 27/05/2021 i deleted a char after i cleaned the inventory and i totally forgot that Aurora was equipped on the second set . I opened a ticket 1 hour after the incident to restaure the deleted char , the person i had told me that he can't do that and asked me to report about the lost equipements, i sent all the infos as requested , they told me that they couldn't find the lost item , so i sent screenshots and also a stream where i was commading in Wvw that proove that i had Aurora on my revenant (Stpen Wolf) https://www.twitch.tv/videos/1036741349?filter=archives&sort=time at 2H:21mins , for info the only legendary trinket i have completed it's collection is Aurora so no doubt that this effect comes from another Legendary trinket, the person i had told me that they can do nothing about it now the question is : How can i craft Aurora again if i already have the collections completed ? second question : I'm never gonna have Aurora wich means i'm never gonna have the visuel effect of the 3 legendary accessories ?
Please if anyone can help me i would really aprecciate it i've spend more than 3 months working on Aurora . And my game progression is blocked now.