Open threats are not the best way to relate with your customers. Threatening to do something amazingly heavy handed and unwarranted when someone doesn't agree with you or believe your statements is in very poor taste. I haven't broken any rules or violated the TOS in the incredible ways the offenders discussed here have who have received much, much less... Anyhow, have a nice day. That wasn't a threat. It was a joke as seen by a) how ridiculous it would be for an employee to react in such an overblown manner, and b) the winking smiley face at the end of the comment which acts as a symbol for "this is a joke". Purposefully not commenting on an individual's situation on a public forum is standard practice for companies; there is generally nothing to gain but a lot to lose. You wishing it wasn't so won't change the practice. You've been given all the information you need to come to a general understanding of the situation. There is no reason for you to know specifically what's going on with another person's account.And to think people have called me out for supporting ANets choices..... but this, is a whole new level of white-knighting.WINKYFACE ;)Jerk... you almost just made me friggin nose volcano mah Fuji water lmao