I have a Dell laptop with Windows 10, i7-7700 HQ, dx12, Inspiron 15 7000 Gaming, NVIDIA GE Force, was having trouble with game launcher not doing anything after download initiated. I tried all suggestions, but the only one that has resolved the issue for me was temporarily turning off the anti virus and allowing the download to fully download in the log in screen. I turned anti virus back on once the download was complete in the log in screen before I pressed "Play". I have been able to go into the game now, so far so good no crashes. Side note, I don't want to risk it and have decided not to select dx11 in "F11" Menu. I hope this helps someone...