I sent a message to Anet stating that the drop chance of the Jade Tech Wings is unacceptable , their response was, in essence "Buy more Keys" what the hell Anet? I have opened SEVENTY FIVE Black Lion Chests and no glider, I mention this in my guild and somebody tells me that they just got it with a FREE KEY! How am I supposed to feel in this situation if not justifiably angry? Had I gotten the glider from the 75th key I might wish it had dropped sooner but I'd frankly be glad to have it. instead I'm out a pretty decent chunk of cash and all I got for it is a pretty crappy Ice Reaver staff skin.
Even Zenimax has a better chest system than this, ZENIMAX, where items from the chests can be converted into a currency and then used to purchase the item in the chest you were hoping for when you have enough and haven't managed to get it. I didn't expect to be given the glider, I even stated as much in the message, but to get a response that can be summed up as just keep paying for keys and hope for the best? that's just not the right way to respond here. Honestly at this point I'm curious if there's a way to put a block on my account to stop any future gem purchases because I frankly don't think you deserve my money.
rant over.