Hello,
I'm having a problem with my game... The screen goes black but I can still hear the game sound, but it doesn't come back... I'm forced to turn the PC off using the button, I've already contacted support and did EVERYTHING they did. they said, they even apologized for not being able to help me... I really don't know what else to do, I've already reinstalled Windows 10, I changed processor and video card thermal grease... ALL the other games work just fine no problem, only in Guild Wars 2 I have this problem(I can usually play from 1 hour to 3 hours maximum without the screen going black)
My config:
i5 3330
8GB DDR3 RAM
GTX 770 2GB EVGA
HDD 500GB
600W
(Sorry for my bad English)
I recorded a video of when this happened.