Hey all, just downloaded the game yesterday and was playing fine. This morning I am running into c0000005 on boot, never making it to character select.
I have googled and tried various things including:
reinstall
whitelist GW2 on windows defender
run memory diagnostics
update windows
below is the dump of the crash log, any help would be greatly appreciated!
*--> Crash <--*
Exception: c0000005
Memory at address 00000000`00000000 could not be read
App: Gw2-64.exe
Pid: 17500
BaseAddr: 00007FF64A7F0000
ProgramId: 101
Build: 126713
When: 2022-03-26T15:58:30Z 2022-03-26T10:58:30-05:00
Uptime: 0 days 0:01:21
Flags: 0
DumpFile: Crash.dmp
*--> System <--*
Name: c59db581
IpAddr: 192.168.4.54
Processors: 16 [GenuineIntel:6:7:1]
OSVersion: Windows 10.0 (64 bit)
*--> System Memory <--*
Physical: 27578MB/32601MB 84%
Paged: 37586MB/44601MB 84%
Virtual: 134212407MB/134217727MB 3%
Load: 15%
CommitTotal: 7014MB
CommitLimit: 44601MB
CommitPeak: 7830MB
SystemCache: 6827MB
HandleCount: 82523
ProcessCount: 195
ThreadCount: 3277
*--> Process Memory <--*
Private: 842MB
WorkingSet: 615MB
PeakWorkingSet: 615MB
PageFaults: 5163109
*--> Memory Category Usage (Inclusive) <--*
[Category] [Size(MB)] [Count]
Root 700.25 258170
Programmer Data 608.65 141137
Game 285.11 136209
Content 259.98 33113
Engine 186.99 2888
Gr 178.62 1052
DDI 144.35 281
Collections 122.75 678
Dictionary 102.11 93
Uncategorized 65.67 116060
Gr Texture 33.20 299
Set 20.54 245
Art Assets 19.48 218
Character Models 16.22 51
Composite Models 16.22 51
Composite Tex 16.17 45
Composite Tex Pool 16.17 45
Composite 14.33 2191
I/O 9.23 671
Audio 8.07 453
Audio FMOD 8.02 361
Archive 7.92 132
Collide Havok 6.45 755
Collide 6.45 755
*--> Memory Category Usage (Exclusive) <--*
[Category] [Size(MB)] [Count]
Content 259.98 33113
DDI 144.35 248
Dictionary 102.11 93
Uncategorized 65.67 116060
Gr Texture 33.20 299
Set 20.54 245
Composite Tex Pool 16.17 45
Composite 14.33 2191
Audio FMOD 8.02 361
Archive 7.92 132
Collide Havok 6.45 755
Game 5.38 34235
Text 4.30 243
Debugging 4.00 2
Cinema Tex 2.00 5
File Service 1.24 12
Game Animation 1.12 66419
Uncategorized Tex 0.99 23
Gr Umbra 0.62 12
Gr Model 0.28 145
UI Textures 0.20 94
Networking 0.18 32
Model-Programmer 0.14 1304
Cinema 0.14 71
*--> DllList <--*
00007FF64A7F0000 - C:\Program Files\Guild Wars 2\Gw2-64.exe
00007FFCE7CF0000 - C:\Windows\SYSTEM32\ntdll.dll
00007FFCE5F20000 - C:\Windows\System32\KERNEL32.DLL
00007FFCE5410000 - C:\Windows\System32\KERNELBASE.dll
00007FFCE60C0000 - C:\Windows\System32\USER32.dll
00007FFCE57F0000 - C:\Windows\System32\win32u.dll
00007FFCE6AE0000 - C:\Windows\System32\GDI32.dll
00007FFCE56E0000 - C:\Windows\System32\gdi32full.dll
00007FFCE5C20000 - C:\Windows\System32\msvcp_win.dll
00007FFCE5820000 - C:\Windows\System32\ucrtbase.dll
00007FFCE75E0000 - C:\Windows\System32\ADVAPI32.dll
00007FFCE6680000 - C:\Windows\System32\msvcrt.dll
00007FFCE6550000 - C:\Windows\System32\sechost.dll
00007FFCE63C0000 - C:\Windows\System32\RPCRT4.dll
00007FFCE6930000 - C:\Windows\System32\WS2_32.dll
00007FFCE59D0000 - C:\Windows\System32\WINTRUST.dll
00007FFCE63B0000 - C:\Windows\System32\PSAPI.DLL
00007FFCE6730000 - C:\Windows\System32\ole32.dll
00007FFCDE400000 - C:\Windows\SYSTEM32\VERSION.dll
00007FFCE02F0000 - C:\Windows\SYSTEM32\WTSAPI32.dll
00007FFCE7280000 - C:\Windows\System32\combase.dll
00007FFCD3B80000 - C:\Windows\SYSTEM32\WINMM.dll
00007FFCE6860000 - C:\Windows\System32\OLEAUT32.dll
00007FFCE6B10000 - C:\Windows\System32\SHELL32.dll
00007FFCC6310000 - C:\Windows\SYSTEM32\MSACM32.dll
00007FFCE5AC0000 - C:\Windows\System32\CRYPT32.dll
00007FFCCB0D0000 - C:\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.19041.1566_none_91a49058cc87e409\gdiplus.dll
00007FFCC6420000 - C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.19041.1110_none_792d1c772443f647\COMCTL32.dll
00007FFCD8E90000 - C:\Windows\SYSTEM32\winmmbase.dll
00007FFCD4B10000 - C:\Windows\SYSTEM32\USP10.dll
00007FFCD75B0000 - C:\Windows\SYSTEM32\Secur32.dll
00007FFCC6580000 - C:\Windows\SYSTEM32\MSIMG32.dll
00007FFCE4DF0000 - C:\Windows\SYSTEM32\CRYPTBASE.DLL
00007FFCE5300000 - C:\Windows\SYSTEM32\SSPICLI.DLL
00007FFCE6380000 - C:\Windows\System32\IMM32.DLL
00007FFCE5000000 - C:\Windows\SYSTEM32\MSASN1.dll
00007FFCE5CC0000 - C:\Windows\System32\bcryptPrimitives.dll
00007FFCE31B0000 - C:\Windows\SYSTEM32\dbghelp.dll
00007FFCE33A0000 - C:\Windows\SYSTEM32\windows.storage.dll
00007FFCE4E80000 - C:\Windows\SYSTEM32\Wldp.dll
00007FFCE5D50000 - C:\Windows\System32\SHCORE.dll
00007FFCE64F0000 - C:\Windows\System32\shlwapi.dll
00007FFCE5350000 - C:\Windows\SYSTEM32\profapi.dll
00007FFCE3D10000 - C:\Windows\SYSTEM32\kernel.appcore.dll
00007FFCE5A90000 - C:\Windows\System32\bcrypt.dll
00007FFCE2A30000 - C:\Windows\system32\uxtheme.dll
00007FFCDE130000 - C:\Windows\SYSTEM32\cryptnet.dll
00007FFCE7260000 - C:\Windows\System32\imagehlp.dll
00007FFCE4DD0000 - C:\Windows\SYSTEM32\CRYPTSP.dll
00007FFCE44F0000 - C:\Windows\system32\rsaenh.dll
00007FFCD18D0000 - C:\Windows\SYSTEM32\dxcore.dll
00007FFCE5A40000 - C:\Windows\System32\cfgmgr32.dll
00007FFCDB910000 - C:\Windows\SYSTEM32\drvstore.dll
00007FFCE51E0000 - C:\Windows\SYSTEM32\devobj.dll
00007FFC8A4D0000 - C:\Windows\system32\nvspcap64.dll
00007FFCE4120000 - C:\Windows\SYSTEM32\ntmarta.dll
00007FFCE3CE0000 - C:\Windows\SYSTEM32\gpapi.dll
00007FFCE62C0000 - C:\Windows\System32\clbcatq.dll
00007FFCD16F0000 - C:\Windows\system32\napinsp.dll
00007FFCD1440000 - C:\Windows\system32\pnrpnsp.dll
00007FFCD16D0000 - C:\Windows\system32\wshbth.dll
00007FFCDF540000 - C:\Windows\system32\NLAapi.dll
00007FFCE4880000 - C:\Windows\SYSTEM32\IPHLPAPI.DLL
00007FFCE4BE0000 - C:\Windows\System32\mswsock.dll
00007FFCE48C0000 - C:\Windows\SYSTEM32\DNSAPI.dll
00007FFCE6370000 - C:\Windows\System32\NSI.dll
00007FFCD15F0000 - C:\Windows\System32\winrnr.dll
00007FFCDBDE0000 - C:\Windows\System32\fwpuclnt.dll
00007FFCDC360000 - C:\Windows\System32\rasadhlp.dll
00007FFCE5E00000 - C:\Windows\System32\msctf.dll
00007FFCD4560000 - C:\Windows\SYSTEM32\textinputframework.dll
00007FFCE2300000 - C:\Windows\System32\CoreUIComponents.dll
00007FFCE26B0000 - C:\Windows\System32\CoreMessaging.dll
00007FFCE1C30000 - C:\Windows\SYSTEM32\wintypes.dll
00007FFCD5560000 - C:\Windows\SYSTEM32\WindowsCodecs.dll
00007FFCBFAB0000 - C:\Windows\system32\explorerframe.dll
00007FFCCB6B0000 - C:\Windows\SYSTEM32\TextShaping.dll
00007FFCA31F0000 - C:\Program Files\Guild Wars 2\bin64\CoherentUI64.dll
00007FFCC6E10000 - C:\Windows\SYSTEM32\d3d9.dll
00007FFCE2D30000 - C:\Windows\SYSTEM32\dwmapi.dll
00007FFCDF8D0000 - C:\Windows\SYSTEM32\WINNSI.DLL
00007FFCE5210000 - C:\Windows\SYSTEM32\DPAPI.dll
00007FFCE0BC0000 - C:\Windows\SYSTEM32\PROPSYS.dll
00007FFCD99E0000 - C:\Windows\SYSTEM32\urlmon.dll
00007FFCD72D0000 - C:\Windows\SYSTEM32\iertutil.dll
00007FFCD7C80000 - C:\Windows\SYSTEM32\srvcli.dll
00007FFCE4990000 - C:\Windows\SYSTEM32\netutils.dll
00007FFCC46C0000 - C:\Windows\System32\Windows.Shell.ServiceHostBuilder.dll
00007FFCD5CA0000 - C:\Windows\System32\OneCoreUAPCommonProxyStub.dll
00007FFCC8990000 - C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.19041.1110_none_60b5254171f9507e\comctl32.dll
00007FFCDA400000 - C:\Windows\System32\Windows.StateRepositoryPS.dll
00007FFCC6070000 - C:\Windows\SYSTEM32\edputil.dll
00007FFCBD5C0000 - C:\Windows\SYSTEM32\MLANG.dll
00007FFCD83B0000 - C:\Windows\SYSTEM32\WININET.dll
00007FFCA31A0000 - C:\Windows\System32\Windows.UI.AppDefaults.dll
00007FFCDE6F0000 - C:\Windows\SYSTEM32\policymanager.dll
00007FFCE4580000 - C:\Windows\SYSTEM32\msvcp110_win.dll
00007FFCC6590000 - C:\Windows\System32\OneCoreCommonProxyStub.dll
00007FFCE4190000 - C:\Windows\SYSTEM32\WINSTA.dll
00007FFCDAEA0000 - C:\Windows\SYSTEM32\nvapi64.dll
00007FFCE7690000 - C:\Windows\System32\SETUPAPI.dll
00007FFCE0F60000 - C:\Windows\SYSTEM32\d3d11.dll
00007FFCE3D30000 - C:\Windows\SYSTEM32\dxgi.dll
00007FFCD1480000 - C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b7184c0e1c94c102\nvldumdx.dll
00007FFCB2220000 - C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b7184c0e1c94c102\nvwgf2umx.dll
00007FFCE1D90000 - C:\Windows\SYSTEM32\dcomp.dll
00007FFCD4660000 - C:\Windows\SYSTEM32\mscms.dll
00007FFCE52D0000 - C:\Windows\SYSTEM32\USERENV.dll
00007FFCD54C0000 - C:\Windows\SYSTEM32\ColorAdapterClient.dll
00007FFCDF840000 - C:\Windows\System32\MMDevApi.dll
00007FFCA3710000 - C:\Windows\SYSTEM32\wdmaud.drv
00007FFCDFD30000 - C:\Windows\SYSTEM32\AVRT.dll
00007FFCE0660000 - C:\Windows\SYSTEM32\ksuser.dll
00007FFCDFB40000 - C:\Windows\SYSTEM32\AUDIOSES.DLL
00007FFCE49F0000 - C:\Windows\SYSTEM32\powrprof.dll
00007FFCE4860000 - C:\Windows\SYSTEM32\UMPDC.dll
00007FFCE0450000 - C:\Windows\SYSTEM32\msacm32.drv
00007FFCDF8F0000 - C:\Windows\SYSTEM32\midimap.dll
00007FFCE2B00000 - C:\Windows\SYSTEM32\resourcepolicyclient.dll
00007FFCD42A0000 - C:\Windows\SYSTEM32\icm32.dll
*--> Game Context <--*
MapId: 0
Flags: 0x241
ElapsedTime: 00:01:17
*--> World State <--*
<WorldState BufferCapacity="0" BufferUsed="0" DrawCalls="0" Fps="0" EffectLights="0" Lights="0" Materials="0" Particles="0" Submodels="0" TextureLoadsPending="0" TextureMemory="0" Triangles="0" VerticesSoftwareTransformed="0" VideoMemoryTotal="0" />
[DbgHelp.dll is C:\Windows\SYSTEM32\dbghelp.dll]
[DbgHelp.dll version 10.0.19041.867 (64/32-bit compatible)]
*--> Thread 0x43fc <--*
*--> Trace <--*
Pc Rt : Args
00007ff6`4b489ecc 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff6`4b7276c4 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff6`4b72667b 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff6`4ac59491 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff6`4ab10bd9 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff6`4ab0ef40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff6`4ab0ebc8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff6`4ab0ffb7 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff6`4ab10086 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff6`4ab0e345 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff6`4a8bfb2d 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff6`4aacaa20 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ffc`e5f37034 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ffc`e7d42651 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
*--> Thread registers <--*
rax=000002350b69b180 rbx=00007ff64c9552e8 rcx=0000000000000000
rdx=000000cc424ff4a0 rsi=0000000000000004 rdi=00007ff64c9552e8
rip=00007ff64b489ecc rsp=000000cc424ff570 rbp=000000cc424ff6d0
r8=000000cc424ff4b0 r9=000000cc424ff4c0 r10=00000168c90c5670
r11=000000cc424ff560 r12=0000000000000000 r13=0000000000000004
r14=00007ff64c9555b8 r15=0000000000000001
cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010202
rax-32 000002350B69B160 9d82305f`6d831d5c 90001331`7e99f9e7 69740eb3`8721c460 00000110`4198a23f
rax +0 000002350B69B180 40000000`3f800000 42c80000`3dc80000 aea83146`8c7f2104 80001434`7ee4f9e8
rax+32 000002350B69B1A0 ac011990`7609c7c1 00000110`c14a0a56 00610072`00610070 460a0000`0073006d
rbx-32 00007FF64C9552C8 00000000`00000008 00000000`00000000 00000000`00000000 00000000`00000020
rbx +0 00007FF64C9552E8 00000000`00000008 00000000`00000000 00000000`00000000 00000000`00000020
rbx+32 00007FF64C955308 00000000`00000008 00000000`00000000 00000000`00000000 00000000`00000020
rdx-32 000000CC424FF480 00000000`00000000 3f800000`3f800000 000000cc`00000016 00007ff6`4ca054a8
rdx +0 000000CC424FF4A0 00000000`3f000000 3f000000`00000000 3f000000`00000000 3f000000`00000000
rdx+32 000000CC424FF4C0 00000000`00000000 00000000`42c80000 00000000`c1cff7b0 00000000`00000000
r8-32 000000CC424FF490 000000cc`00000016 00007ff6`4ca054a8 00000000`3f000000 3f000000`00000000
r8 +0 000000CC424FF4B0 3f000000`00000000 3f000000`00000000 00000000`00000000 00000000`42c80000
r8+32 000000CC424FF4D0 00000000`c1cff7b0 00000000`00000000 00000000`00000000 00000000`00000000
r9-32 000000CC424FF4A0 00000000`3f000000 3f000000`00000000 3f000000`00000000 3f000000`00000000
r9 +0 000000CC424FF4C0 00000000`00000000 00000000`42c80000 00000000`c1cff7b0 00000000`00000000
r9+32 000000CC424FF4E0 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
*--> Code <--*
00007ff6`4b489eac 1d134a94 0033c9f3 0f10157d 7012010f ..J..3.....}p...
00007ff6`4b489ebc 11442438 e80bdc47 ff488b0d 34468601 .D$8...G.H..4F..
00007ff6`4b489ecc 488b11ff 5220ba01 00000033 c9e8f2e3 H...R .....3....
00007ff6`4b489edc 47ffba01 0000008b cae8e6e3 47ffb801 G...........G...
00007ff6`4b489eec 00000048 83c458c3 cccccccc cccccccc ...H..X.........
00007ff6`4b489efc cccccccc 48895c24 08488974 24105748 ....H.\$.H.t$.WH
*--> Stack <--*
000000cc`424ff570 00007ff6`4c9552e8 00000000`00000004 00007ff6`4c9552e8 00000000`00000004 .R.L.............R.L............
000000cc`424ff590 3f800000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 .......?........................
000000cc`424ff5b0 3f800000`3f800000 00000000`00000000 00007ff6`4c9552e8 00007ff6`4b7276c4 ...?...?.........R.L.....vrK....
000000cc`424ff5d0 00007ff6`4c9552e8 000000cc`424ff6d0 00000000`00000004 00000000`00000019 .R.L......OB....................
000000cc`424ff5f0 000000cc`424ff618 000000cc`424ff760 00000000`752e0000 00007ffc`41cff7b0 ..OB....`.OB.......u.......A....
000000cc`424ff610 00007ff6`4c9566e0 00000235`75ae0000 000000cc`424ff7b0 00000000`00000000 .f.L.......u5.....OB............
000000cc`424ff630 00000000`00000000 00000235`0cede9a0 00000235`0cede9a0 00000000`00000000 ............5.......5...........
000000cc`424ff650 00000000`00000000 00000000`00000000 000000cc`00000000 00000000`f52e0000 ................................
000000cc`424ff670 00000235`c1cff7b0 00007ffc`a323cd69 00000000`00000000 00000000`00000000 ....5...i.#.....................
000000cc`424ff690 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................
000000cc`424ff6b0 00000000`3cf0a3d7 00000000`00000000 00000000`3fc00000 00000000`00000000 ...<...............?............
000000cc`424ff6d0 00000000`3fc00000 00000000`00000000 00000000`3fc00000 00000000`00000000 ...?...............?............
000000cc`424ff6f0 00000000`3fc00000 00000000`00000000 00000000`00000000 00000000`00000000 ...?............................
000000cc`424ff710 00000000`00000019 00000000`00000019 00000000`00000002 00007ff6`4c9552e8 .........................R.L....
000000cc`424ff730 00000000`00000000 00000000`00000000 000000cc`424ff850 00007ff6`4b72667b ................P.OB....{frK....
000000cc`424ff750 00000000`00000000 00000235`75ae0000 000000cc`424ff850 00000000`00000000 ...........u5...P.OB............
000000cc`424ff770 00000000`00000000 00000235`04daf1b0 00000000`00000000 00000000`00000000 ............5...................
000000cc`424ff790 00000000`00000043 3fc00000`3fc00000 3fc00000`3fc00000 00000235`04daf1b0 C..........?...?...?...?....5...
000000cc`424ff7b0 00000000`00000000 00000000`00000000 00000000`00000000 00000235`0632d990 ..........................2.5...
000000cc`424ff7d0 ffffffff`fffffffe 00000235`0c38dcc0 00000235`0c021080 00000000`00000000 ..........8.5.......5...........
000000cc`424ff7f0 00000235`00000000 00007ffc`a32b3a48 00000000`00000000 00000000`00000000 ....5...H:+.....................
000000cc`424ff810 00000000`00000003 00000000`00000000 00000000`0000000f 00007ffc`a32472f7 .........................r$.....
000000cc`424ff830 00000000`00000088 00000000`00000088 ffffffff`fffffffe 00000000`00000000 ................................
000000cc`424ff850 00000000`00000000 00000000`00000000 000041e6`425501a0 00000000`00000000 ..................UB.A..........
000000cc`424ff870 00000000`00000000 00000235`04f3cb30 00000235`0b5cc460 00007ffc`a3245982 ........0...5...`.\.5....Y$.....
000000cc`424ff890 00000235`0b5cc460 000000cc`424ff959 00000235`04f3dbe8 00000235`0c021080 `.\.5...Y.OB........5.......5...
000000cc`424ff8b0 ffffffff`fffffffe 00000235`04030368 00000000`00000010 00000000`000000a8 ........h...5...................
000000cc`424ff8d0 000000cc`424ff9e0 000000cc`424ff9e0 00000235`05eb4b20 00007ffc`a32484e0 ..OB......OB.... K..5.....$.....
000000cc`424ff8f0 000000cc`0000002b 00000235`05eb4b20 00018191`0000308f 000000cc`424ff959 +....... K..5....0......Y.OB....
000000cc`424ff910 00000235`00000100 86492cd5`d67ca780 9dacfd8f`eab6ce9c 6742805a`d46c9839 ....5.....|..,I.........9.l.Z.Bg
000000cc`424ff930 dd87353b`7098ffb8 ffffffff`fffffffe 00000235`0c38dcc0 86492cd5`d67ca780 ...p;5............8.5.....|..,I.
000000cc`424ff950 9dacfd8f`eab6ce9c 6742805a`d46c9839 dd87353b`7098ffb8 000041e6`42550fe0 ........9.l.Z.Bg...p;5....UB.A..
*--> Graphics Device Info <--*
VendorId = 0x10de
DeviceId = 0x2206
Version = 51117
Description = NVIDIA GeForce RTX 3080
Compat = 0x000000000fbffc3f
VidMem = 2314390 MB
*--> NVidia Info <--*
DriverVersion = 511.17
