Xan.1825

Update, sorry for the double post. They fixed it for me. They send me in game, some items that unlocked all the LW stuff. They took around 4-5 hours or so. I am quite pleased with the customer service they have. They' ve let me know with an e-mail when I had the items sent to me.

Just did, I hope they don't tell me to fix it with STEAM. Made sure to include pictures from STEAM that shows my content.

I am having a similar issue, I got the same package from STEAM and I don't think I got all the Living World Seasons. The expanshions are all there but unless I need to unlock the living world things in sequence, I think I am missing them. So this is more like a question, do I need to finish LWS1 to acces LWS2? I have yet to get into the expanshions (so perhaps I need to finish those first) but the other LWS are also locked and are asking me to pay 200 cristals things... So currently I am locking at My Story unlocked, LWS1 unlocked (working on it now), LWS2 locked, Hearth of Thorns unlocked, LWS3 locked, path of fire unlocked, LWS4 locked, The Icebrood Sage locked, End of Dragons unlocked and Scarlet's War.unlocked.