Bought EoD Ultimate Edition through the official website's game store (via the pre-purchase button of EoD's release page). Received my serial number, then a second email with an invoice (.PDF). So my order did go through. However when I look at my account page on the game's website, it still act as if I haven't purchased EoD. Instead of "Active" under the EoD banner like PoF/HoT/etc it shows "Buy now".
And if I try to manually add the serial code I received by mail, the system gives me "This serial code has already been applied to your account.", except it hasn't. EoD is still locked.
I'm stuck there, unable to activate EoD on my account despite my purchase, unable to receive my bonuses and unable to proceed from there.
I contacted support, obviously, but I want to know if anyone managed to deal with this somehow?
Thanks.