ghostly hero.6789
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Posts posted by ghostly hero.6789
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7 minutes ago, Ashantara.8731 said:
When you update the same ticket, you should be receiving personalized responses after the initial standard message.
Did you try the steps listed in the Knowledge Base article you quoted?
Yes, and I can remember that the CDK has already given it to him, but I forgot the initial registration information.
I've been playing this game for about 16 years
I forgot a lot of registration information. It took too long
But I saved CDKs,CDKs are the key to accounts
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51 minutes ago, Inculpatus cedo.9234 said:
Update your original ticket and ask to have your ticket escalated to a Senior Team Member.
From the Knowledge Base - https://help.guildwars2.com/hc/en-us/articles/201863018-Common-Error-Codes
Error code 3023:
Error Message
"Network error . Please check your Internet connection and try again."
What is an Error 3032?
An Error 3032 denotes a connection issue with the game servers.
How do I fix an Error 3032?
The first steps are to check and reset any programs that might be blocking your client's connection to the login servers:
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Reboot your PC. Giving your computer a chance to reset can fix any number of issues that might affect your connectivity to the game.
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Reset your router and modem. Rebooting your modem can fix connection problems, improve slow connections, and clear out any issues stored in the memory of your router.
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Temporarily disable any security software such as Norton, AVAST, AVG, or McAfee, and then re-launch the game.
ADVANCED TROUBLESHOOTING STEPS
If you continue to have trouble, there's one more thing to try before contacting support:
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Guild Wars 2 requires TCP ports 80, 443, and 6112 to be fully unrestricted and accessible—both inbound and outbound. You can learn more about how to configure your firewall and router ports in this article.
If you continue to see this error after ensuring you have the correct ports enabled, please submit a technical support help request.
Please note that server-side, network-related outages may take longer to resolve; if this is the case, be sure to watch our social channels for the latest updates as we work to resolve the issues.Code Variants
Like other error codes, there are variants of the code that will appear depending on your specific circumstance. We ask that you include the full error code when submitting a ticket to our support team:
- 3032:1002:3:3072:101
- 3032:1002.3:3074:101
- 3032:1002:3:3105:101
- 3032:1002:3:3942:101
- 3032:1002:3:3944:101
- 3032:1002:3:4095:101
- 3032:1002:3:4350:101
- 3032:1002:3:4372:101
I sent the screenshot of 3023 to GM, and I hope he will reply
Thanks for your help
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13 minutes ago, Healix.5819 said:
3023 means they think the account is compromised, so you'll need to contact support using the email the account is registered to, and you'll need to prove that you're the original owner. Only having the key won't be good enough.
My account has changed its name and email address
But I can't remember the previous email, so I use my existing email to contact them
I was still dancing in the game when I saw a dhuum come out and cut me, and then my account was 3023
Then I used the account email to send a message to GM, and his reply was copy and paste
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54 minutes ago, Inculpatus cedo.9234 said:
Didn't you have another thread about this error code? You will have to converse with the CS Team; if they have already given you their final answer, there's no use posting about it here. Asking to have your ticket escalated to a Senior Team Member is the only other option.
Good luck.
How to upgrade to advanced level?
I don't know how to operate, because I'm just a player, and there are few cases of 3023
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13 minutes ago, SandraSolace.7682 said:
Support does not read the forum. At least not very often. Best bet is to keep updating your support ticket with Guild Wars support.
If I update frequently, they won't read it. Only copy and paste directly
I tried, but GM told me that the account would be closed without any reply
This feeling is like I was driven out by the people who invaded my home. I still have no choice😭
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1 minute ago, SandraSolace.7682 said:
You won't get an answer here on the forum. You will have to talk to support for Guild Wars.
Yes, but their answer to me is copy and paste
It has been many days. I remember that the forum could urge the letter of appeal a long time ago
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In the guild wars, many use external brush feathers or ecto and BDS.
Instead of attacking those who use plug-ins, you are targeting players
Can you explain why?
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Didn't you see my account sending message? This feeling is like going back to your own home, and then the local manager said that this is not your home and asked you to go out lol
All employees of guild wars can only copy and paste?
I have been playing Guild Wars for 16-18 years, which really disappoints me
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hello Guys
It has been 5 days since my account was transferred to 3023. Now the customer service has not replied to me for 3 days.
I have a game account and CDKs, can't you prove it is mine? Or did your staff just not want to unseal it? Is it because I play Guild Wars 1?
If it's so perfunctory, copy and paste every time, why run Guild Wars 1?
I hope you can give me a fair reply.
My grievance number:8855487
Account is protected. Code 3023
in Account & Technical Support
Posted
I have updated it, and I try to recall my registration information as much as possible, but I feel it is very vague
And I have several accounts, so the registration information is different each time