Iyvathae.3482

The mount license is not a compensation for the lost gold, it's just a "reward" for logging in during a certain time frame, no loss needed. Anyone that did not log in during that time but lost gold only got a bonfire (*which is also not a compensation for the lost gold, just for the server downtime).

Yea your tickets get closed since you open more then one mate. Only wrote a single ticket, still got closed. Anet is the one that is at fault here, not the players trying to get their gold back.

I'd say because Anet thinks this will go away when they ignore it and they do everything to reduce the visibility of the problem. *I'm affected by this as well, lost "only" a few hundred gold and I can't imagine how people that lost thousands of gold feel, especially the ones that are not rich but sold a lucky drop. Support did absolutely nothing, then closed my ticket.

“Our goal is that players never lose progress in GW2 [...]” I think that is a blatant lie, since when does Anet care about lost progress? They sure do not care about the bug that randomly disconnects people that are in an instance.This happened countless times to me when I was trying to get story achievements. The worst was when I was doing the “Migraine” achievement solo (which is basically a Mordremoth challenge mote designed for 5 people) and I got kicked during the last phase (yes, I’m 100% sure it was not my connection).This was one of the most frustrating moments I ever experienced in this game, and I received no compensation at all. Now players get a mount select license for just being logged in during a certain time frame. People that really lost something (like their gold on the trading post) get nothing. People that lost their SAB daily because they could not log in get nothing. People that logged in and lost nothing or even duped items get the best compensation Anet has ever given to players.

Can you please show me the statement where Anet mentions that players that lost gold on the trading post should contact support to get it back and receive a compensation? Do you really think that people that did lose gold did not think to open a support ticket?Do you know what support does?They do nothing and then they close your ticket.

You are aware that people could not play because Anet prevented that, yes? Someone that did their SAB daily during the time that was rolled back even gets the drops restored, they just lost the daily chest, some baubles and a bit of time. Someone that could not log in because the servers were down lost everything the person that was able to play lost plus the drops and they did not get the same compensation because they “didn’t lose any progression”. Same with people that lost hundreds or thousands of gold on the trading post, they experienced no loss as well, right? It’s really nothing compared to some guy that lost three levels to the rollback.A bonfire that no one cares about is a great compensation for the lost gold, no need to restore it, close the support tickets and people will surely forget about it.

Everyone lost progress in a way – where is the difference between a rolled back (SAB) daily and one that was not completed because Anet took the servers down before the player could log in? Why are people that only ever logged in for a minute during that time frame more affected than players that planned to clear raids this evening? What about people that lost hundreds or thousand of gold on the trading post? What about people that tried to do the right thing and not log in to help prevent any damage to their account and help Anet get this sorted faster? This really is incredibly unfair and everyone deserves the same compensation. Until Anet makes this right and gives every affected player - and everyone that was prevented from playing/progressing on Monday is affected - the same compensation I will not spend another cent on this game (or any future Anet products) and I’m not even sure I’ll continue playing this game.I don’t really care about the item(s) - in my opinion no compensation at all would have been a far better solution than what they’ve come up with - but this arbitrary division between affected players is not right.

Item: White Smoke hair colour in combination with a specific hairstyleRace : CharrGender: FemaleClass : Renegade (probably all classes)Description: I used a hairstyle kit on my female Charr to change the style and colour, but the colour I chose in combination with the hairstyle doesn't look anything like it looks in the preview window (or character selection screen). The character used to have White hair, I wanted it to be a bit lighter and changed it to White Smoke, which looks purple-grey on the character and is way darker than the White it had before with a different hairstyle.

I would have loved to buy mount skins for 400 gems – if I could have picked the ones I wanted.Rng loot boxes are disgusting and the reforged skin is way too expensive in my opinion.I will not buy gems as long as these rng loot boxes exist and will probably quit the game because I can't stand them.