Zephyr.8015

Apparently you don't get the actual item in subsequent skin collections. Got it during my first one but not the second. The collection can still be completed. It was a tad confusing but no actual bug.

I'm working on my second Mordremoth skin. I got to the step of completing the Octovine meta for the Lingering Mordrem Aether. I got the achievement progression for the item, but its entirely missing from my account. I tried interacting with the different crystals in the egg chamber in Tarir. I reattempted the meta event, and still nothing. I tried a different character, same result. Also there's an issue with the support website and its constantly redirecting me to a new page after logging in when trying to submit a ticket. Otherwise I wouldn't be making a post.

Hello, I'd really appreciate an addition of an account wide "tacklebox" or something that allows players to store bait and lures to be able to use across multiple characters. I'd like to be able to fish on more than one character without having to move over every type of bait and lures I'm carrying around. I'd also happily pay for this service.

I left the game for a few months and came back. The game only used to lag for me in massive 3 server fights with 50+ blobs on every side. I have experienced that same lag with just 2 servers with full squads going at it. The latency is getting more than just ridiculous at this point. Please do something!

I want Caithe's crystalized aurene effect as either an outfit or as options for new Sylvari looks. Will pay gems for said things! Also I would still love to see Guild slot expansion(s).

Guild Slot Expansions, I know of several players will full guild slots that would purchase this item to be able to join more than 5 guilds. Put them in for 800gems. Also I'd really love to see Caithe's new look from when she gets all crystallized from Aurene be introduced either as an outfit or for sylvari to use, it was so pretty.

Guild Slot Expansion. Can be a BLTC item, gives you 4 more guild slots for like 800 gems. So you can be in up to 9 guilds. I know of people at least in the WvW scene who want to be in more guilds than they have slots for atm.

It took support 11 days to get me a response. 11 days I was so frustrated by the lack of communication and overall poor support I closed my ticket without it being resolved.

I have updated it several times with more information, and times etc. The last activity on the ticket was a day after I put it in, and then nothing. Basically someone looked at it and then didn't bother to do anything with it. Or, the agent wasn't able to do anything. Or, he/she needed to speak with a supervisor or a higher-up to get advice. Or the ticket was reviewed in an automated system to verify it had not been closed by the player. (I don't know there is such a system check, but it's possible.) Dreggon.6598 -- It's just been three days. It's premature to worry about this one. hailtonothing.5283 -- I see you were helped several times today, and I'm glad it all worked out for you. Woody.1976 -- Your friend has been helped and is back on their account. Levikilla.3076 -- I don't know that the team is able to reverse such an error. The player chose that game world, and doing a reversal may not be within normal services. Your friend needs to wait to hear back. Alternately, the wait-time has expired and they can purchase a new transfer. Zephyr.8015 -- I don't see any activity except your updates. SOULFLY.7942 -- I also do not see activity on this one. I can't escalate or "jump the queue" on any tickets, as I'm sure you can appreciate. (I mean, that would just be inappropriate and unfair to do, right?) However, because the last two are so far outside of what I was told were the norms, I will ask about them and if I have any information to share, will post it later.Even so, they could have said we are escalating your ticket to a higher individual, that would have been a response I would have been happy to hear. Just looking at it, and doing what could be viewed as nothing is not good in a support system imo.

I have updated it several times with more information, and times etc. The last activity on the ticket was a day after I put it in, and then nothing. Basically someone looked at it and then didn't bother to do anything with it.

It's been over a week since I put in a ticket, waiting for a response. Has anyone else had long ticket wait times? Anet what's the average response time we can expect for a ticket?

Legit question Anet, it was brought up in one of your live streams that the Alliance system is a long way out. Why even bother approaching the community until you had it at least at a 6 month release? I feel a good portion of the community thought that this was going to be released by summer 2018. Can you give us any more information on when you are expecting to have this rolled out, testing days etc? Anything at all really, you've kept us effectively in the dark for 2 months going into a 3rd. Has there been any progress made?

So you're are saying that BG has the most WvW hours played, you are not saying that BG has the most players. Played hours does NOT equal population. It is unfair to say that in general. Like tonight we have scouts, commanders, and players in general that spend hours or most of their day in WvW. BG players have stated numerous times that we have dedicated players and guilds who care about our standing in WvW. I'd love to see a statistic for average played hours per person/per server in WvW. You are correct play hours is not the same as unique player population. We have found that it more accurately represents the ability of a world to "hold it's own" in WvW. That being said your position on that chart does not change compared to the other NA servers if we use unique player population. When average play hours on BG are 30% higher than the average play hours of host worlds and double the average of all worlds, yea, those play hours are going to come from having more people, not fewer people who play longer hours. A host world would go Full status long before it was able to achieve parity with BG. Given what currently seems to constitute the line between Very High and Full, I'd anticipate that the new worlds after restructuring will roughly be the side of a current T2 linked server.They are not double average of all worlds, please go read that post again with the chart. It is double the average NA, and 30% larger than NA host + Link. I know plenty of players who put in 4+ hour commanding sessions, same with scouting, also lots of guilds who are in WvW probably 40hrs a week or more. If you want to continue to make the assumption BG has a larger unique player population when an Anet Dev has already stated WvW play hours are not indicative of population by all means I wont stop you.

Can there be a poll or something per server for title options that the players would like if you're doing something like this before closing server WvWing?

Alright so BG had a scout last night put in 20hrs, 1 person putting in 20hrs of WvW game play time. Player play time may be the only metric they use to determine population but as I have stated its easily skew-able in either direction and is not entirely accurate that more play time is equal to more population. We have servers like JQ who intentionally did a black out to tank to T4 to attempt to get their server opened. Once again tanking out of a tier is not an accurate representation of their population. I will also mention Maguuma who has solid numbers in T2, but as soon as they come into T1 they go away and are at the bottom. So if Anet is only using played WvW hours to determine if a server is "stacked" or "dead" I feel that it is unfair to both parties. If you have a player base that cares you will have more play time, its as simple as that. I will agree with Anet saying Blackgate has the most played WvW hours, being a BG player and being an active WvW'er I see this, but I will not agree with the assumption that is being made that BG has the most players in comparison to other servers. We have dead zones just like everyone else weather others choose to believe it or not.